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Claims Processor Jobs in Indiana (NOW HIRING)

AIG

Claims Adjuster- Bilingual

Jeffersonville, IN · On-site

$47K - $61K/yr

Answer claims and coverage questions from other departments ... Take responsibility for continuously improving processes and product knowledge, understanding of ...

Progressive

Claims Adjuster Trainee

Granger, IN · On-site

$54K - $57K/yr

In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team ...

Great American Insurance Group

$20 - $27/hr

Verify coverage, process claim-related transactions, and support payment and financial processing ... Experience in claims operations, claims processing, claims support, or a related insurance ...

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All JobsClaims Processor JobsClaims Processor Jobs in Indiana

Claims Processor information

See Indiana salary details

$11

$18

$25

How much do claims processor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for claims processor in Indiana is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.66 per hour, depending on experience, location, and employer.

What is a claims processor?

A claims processor reviews insurance claims. Their responsibilities include verifying insurance policy coverage and making sure client information is accurate. After they determine there is a covered loss, a processor documents the information and makes sure all the required paperwork is complete. Other duties include modifying new or existing policies.

What does a claims processor do?

A Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of the information provided, ensure all required documentation is present, and determine if the claim meets the policy's terms and conditions. Claims Processors work with both customers and insurance adjusters to resolve any discrepancies and help facilitate timely payments. Their role is essential in ensuring that claims are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, data entry systems, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organization, communication, and customer service skills help you efficiently resolve claims and interact with clients. These competencies ensure accuracy, minimize errors, and maintain trust in the claims process.

What are some common challenges faced by claims processors, and how can they be managed effectively?

Claims Processors often encounter challenges such as managing high volumes of claims, handling complex or incomplete documentation, and meeting strict accuracy and timeliness standards. To navigate these, strong organizational skills, effective communication with colleagues and claimants, and attention to detail are crucial. Utilizing workflow management tools and maintaining open channels with supervisors and other departments can help address issues quickly and ensure claims are processed efficiently. Regular training and staying updated on policy changes also support success in this role.

What is the difference between Claims Processor vs Claims Examiner?

AspectClaims ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentOffice setting, processing claims efficientlyOffice setting, reviewing and approving claims
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, government agencies
Common Search & ComparisonClaims Processor vs Claims Examiner

Claims Processors primarily handle the data entry and initial processing of insurance claims, focusing on accuracy and efficiency. Claims Examiners review claims for validity, compliance, and coverage before approval. While both roles work within the insurance industry and require similar credentials, Claims Examiners typically perform more detailed reviews and decision-making tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Do you need a degree to be a claims processor?

A degree is not typically required to become a claims processor, as most employers prioritize relevant skills such as attention to detail, communication, and familiarity with claims processing software. Many positions accept candidates with a high school diploma or equivalent, and on-the-job training is often provided. Certifications in claims or insurance can enhance job prospects but are not mandatory.

Is claims processing a stressful job?

Claims processing is often considered a routine administrative role that requires attention to detail and organizational skills. While it can involve handling high volumes of claims and meeting deadlines, stress levels vary depending on workload, workplace environment, and individual resilience. Proper training and time management can help mitigate stress in this job.
More about Claims Processor jobs

What are the most commonly searched types of Claims Processor jobs in Indiana?

The most popular types of Claims Processor jobs in Indiana are:

What are popular job titles related to Claims Processor jobs in Indiana?

For Claims Processor jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Claims Processor jobs in Indiana look for?

The top searched job categories for Claims Processor jobs in Indiana are:

What cities in Indiana are hiring for Claims Processor jobs?

Cities in Indiana with the most Claims Processor job openings:

What are popular job titles related to Claims Processor jobs in IN?

For Claims Processor jobs in IN, the most frequently searched job titles are:

Claims Processor jobs near you
Infographic showing various Claims Processor job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 78% Physical, 6% Hybrid, and 16% Remote job distribution, with an average salary of $37,933 per year, or $18.2 per hour.

Claims Training Lead - Casualty

Fort Wayne, IN • On-site

MakeMyMove
Internet and IT • 11 - 50 employees
Learn more about MakeMyMoveexternal

Other

Posted 10 days ago

Key responsibilities

  • Develop, implement, and oversee the department's training program, including scheduling, curriculum design, and training module deployment.

  • Lead and facilitate training sessions for both new hires and existing staff, ensuring alignment with departmental and company objectives.

  • Partner with claims managers to assess training needs, develop targeted learning opportunities, and enhance employee performance.

Job description

Location: Corporate Office (Fort Wayne, IN)

JOB SUMMARY

Responsible for designing, implementing, and managing training programs within the claims department. Serves as a key resource in developing claims staff, enhancing departmental processes, and ensuring continuous professional development. Collaborates with claims leadership to identify training needs, improve efficiencies, and drive innovation in training methodologies.

POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Develop, implement, and oversee the department's training program, including scheduling, curriculum design, and training module deployment.
  • Manage and maintain department training resources, including the creation, revision, and enhancement of instructional materials.
  • Serve as a mentor and primary resource for new claims employees, facilitating their integration and fostering connections within the department.
  • Lead and facilitate training sessions for both new hires and existing staff, ensuring alignment with departmental and company objectives.
  • Partner with claims managers to assess training needs, develop targeted learning opportunities, and enhance employee performance.
  • Coordinate and oversee continuing education initiatives for claims staff, ensuring compliance with industry standards and best practices.
  • Analyze and refine claims processes and procedures, driving efficiencies and ensuring effective implementation across the department.
  • Identify and address operational challenges, leveraging data analysis and problem-solving skills to recommend and implement improvements.
  • Stay informed on emerging technologies relevant to claims operations and training methodologies, ensuring the department remains at the forefront of industry advancements.
  • Provide leadership and support to claims adjusters by offering guidance and expertise in claims as needed.
  • Communicate updates and progress on training initiatives and departmental projects to claims leadership and key stakeholders.
  • Actively participate in discussions and decision-making through regular departmental and interdepartmental meetings.
  • Lead and execute special projects as assigned, ensuring timely and effective completion.
  • Complete other projects as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.

  • Must have strong organizational skills, communication skills, analytical skills, and collaborative skills.
  • Must demonstrate a thorough understanding of claims systems, processes, workflows, principles, and practices.
  • Must possess strong time management skills and be able to work in a fluid environment.
  • Must be able to effectively prioritize tasks and manage deadlines.
  • Must be able to focus on assigned tasks for prolonged periods.
  • Must be able to make independent decisions and follow directions.
  • Must be able to train others on departmental policies and procedures.
  • Effectively interface with external contacts, Brotherhood employees, managers, and department staff members.
EDUCATION AND/OR EXPERIENCE
  • A bachelor's degree is required.
  • Must be able to take and pass mandatory adjuster licensing requirements.
  • Must have 3 years or more of claims technical experience.
  • AIC/CPCU or other insurance-related coursework is desired.
Terms and Conditions

This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Because the company’s niche is the church and related ministries market, and because effective service requires a thorough understanding of this market, persons in this position must be familiar with church operations and must conduct themselves in a manner that will neither alienate nor offend persons within this target niche.

Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this position description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The
employment relationship remains “at-will”.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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