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Claims Examiner Jobs in Indiana (NOW HIRING)

Claims Investigator On-Site, Full-time (37.5 hours) 3 month contract (with potential for extension & conversion) Compensation: $20 per hour Location: Indianapolis, IN 46204 ABOUT THE ROLE Our client ...

Claims Investigator Position Overview Our client is seeking a skilled Claims Investigator to coordinate and make senior-level eligibility determinations for unemployment claims while ensuring ...

CTP, Claims Examiner At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business-we believe in empowering our people. As a global leader in ...

CTP, Claims Examiner At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business-we believe in empowering our people. As a global leader in ...

Claims Adjuster- Bilingual

Jeffersonville, IN · On-site

$47K - $61K/yr

Claims Examiners - Bilingual are responsible for the handling of all Warranty insurance claims for major clients in our diverse portfolio. Our portfolio consists of a diverse range of products from ...

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Claims Examiner information

See Indiana salary details

$14

$27

$43

How much do claims examiner jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for claims examiner in Indiana is $27.98, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $33.41 per hour, depending on experience, location, and employer.

What is a claims examiner?

A claims examiner evaluates claim files that have been submitted by an insurance adjuster. They decide whether to authorize or deny payments and refer suspicious or complicated claims to insurance investigators. This job is a risk management position. In health insurance, examiners may have to decide if medical procedures are worth the patient’s prognosis, if someone's cause of death warrants incidental fees, or if witness interviews waive the insurance company’s liability.

What does a claims examiner do?

A Claims Examiner is responsible for reviewing insurance claims to determine their validity and whether they should be approved or denied. They carefully examine claim forms, supporting documents, and sometimes conduct interviews to gather additional information. Claims Examiners ensure that claims comply with policy terms and legal requirements, and may calculate the amount to be paid out. Their work helps prevent fraudulent claims and ensures fair processing for all parties involved.

What are the key skills and qualifications needed to thrive as a claims examiner, and why are they important?

To thrive as a Claims Examiner, you need strong analytical skills, attention to detail, and a background in insurance, finance, or a related field, often supported by relevant certifications or a degree. Familiarity with claims management software, regulatory compliance systems, and industry-specific databases is typically required. Excellent communication, problem-solving abilities, and good judgment help you stand out in this position. These skills and qualities are crucial for ensuring accurate claim evaluations, minimizing risk, and maintaining customer trust.

What are some common challenges faced by claims examiners, and how can they be managed effectively?

Claims Examiners often encounter challenges such as reviewing complex or incomplete documentation, managing a high volume of claims, and balancing the need for accuracy with efficiency. Effective organization, strong attention to detail, and clear communication with claimants and other team members are essential for overcoming these obstacles. Additionally, staying current with industry regulations and using claims management software can help streamline the process and reduce errors.

What is the difference between Claims Examiner vs Claims Processor?

AspectClaims ExaminerClaims Processor
Required credentialsHigh school diploma or equivalent; often some insurance or claims experienceHigh school diploma or equivalent; may have basic insurance knowledge
Work environmentOffice setting, reviewing claims, making determinationsOffice setting, processing claims data, data entry
Employer and industry usageInsurance companies, government agenciesInsurance companies, third-party administrators
Common search intentUnderstanding roles, career differences, job requirementsEntry-level position, processing claims, job duties

Claims Examiners review insurance claims to determine coverage and approve or deny payments, requiring analytical skills and some insurance knowledge. Claims Processors handle the data entry and processing of claims, focusing on accuracy and efficiency. While both roles work in insurance settings and may require similar credentials, Claims Examiners have more decision-making responsibilities, whereas Claims Processors focus on data handling.

How much do claims examiners make in the US?

Claims examiners in the US typically earn a median annual salary of around $45,000 to $65,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced examiners or those with specialized skills can earn higher wages, often supplemented with benefits and opportunities for advancement.

Is being a claims examiner hard?

Claims examiners review insurance claims to determine coverage and payment, which can involve detailed analysis and attention to accuracy. The job often requires strong organizational skills, knowledge of policies, and sometimes certification, but the difficulty varies based on experience and the complexity of claims handled.

What are the most commonly searched types of Claims Examiner jobs in Indiana?

The most popular types of Claims Examiner jobs in Indiana are:

What cities in Indiana are hiring for Claims Examiner jobs?

Cities in Indiana with the most Claims Examiner job openings:

What are popular job titles related to Claims Examiner jobs in IN?

For Claims Examiner jobs in IN, the most frequently searched job titles are:

Infographic showing various Claims Examiner job openings in Indiana as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 68% In-person, 10% Hybrid, and 22% Remote job distribution, with an average salary of $58,194 per year, or $28 per hour.

Claims Examiner

Calculated Hire

Indianapolis, IN • On-site

$20/hr

Other

Medical, Dental, Vision

Posted 6 days ago


Job description

Claims Investigator

On-Site, Full-time (37.5 hours)

3 month contract (with potential for extension & conversion)

Compensation: $20 per hour

Location: Indianapolis, IN 46204

ABOUT THE ROLE

Our client is seeking a skilled Claims Investigator to coordinate and make senior-level eligibility determinations for unemployment claims, ensuring compliance with stringent federal and state standards. This role requires objective fact-finding and legal analysis, clear explanation of laws and procedures to claimants and employers, and thorough investigation of employment history and benefit issues. The Claims Investigator will make final written determinations regarding entitlement or denial of benefits, manage correspondence, conduct investigations into lost or forged benefit warrants, support appeals, provide testimony at hearings, resolve system errors, and back up customer service during high volume periods. The ideal candidate will possess specialized knowledge of unemployment laws, advanced understanding of relevant acts, strong computer skills, and the ability to interpret technical guidelines, communicate effectively, and organize a heavy workload efficiently. Professionalism, tact, and the ability to travel in limited circumstances are essential.

WHAT YOU'LL DO

  • Coordinate with claimants, employers, and agency staff to make senior-level eligibility determinations based on objective fact finding and legal analysis, meeting stringent timeliness and quality standards set by federal and state authorities
  • Explain laws, procedures, and unemployment programs to claimants and employers, including benefit rights and eligibility requirements
  • Question claimants and employers regarding employment history and separation information
  • Make final written determinations of entitlement or denial of benefits, compile information from claimants, employers, and Audit Section, and forward to Central Office for monetary determinations
  • Receive, investigate, and reply to all correspondence from claimants and employers involving claims in the local office
  • Conduct further investigations regarding stolen, lost, destroyed, or forged benefits warrants
  • Assist claimants and employers in filing appeal forms for protested claims
  • Provide testimony at referee hearings
  • Organize and prioritize heavy workload to enable the agency to meet stringent federal standards
  • Complete daily summary of work activities according to types and numbers of claims processed and characteristics of claimants
  • Navigate multiple computer systems efficiently and effectively, staying abreast of regular changes and updates
  • Investigate and correct system error lists related to wage reporting, claim computation, and payment of benefits
  • Support and back up the Uplink customer service call center during high volume periods
  • Perform all duties with optimum efficiency to ensure benefit determinations are issued within strict federal time constraints
  • Take new and continued claims as needed
  • Resolve field issues impacting unemployment insurance operations as directed by Claims Investigator Supervisors
  • Perform related duties as assigned

WHAT YOU BRING

  • Ability to interpret and apply technical manuals, memos, and written guidelines regarding unemployment compensation laws across all states
  • Working knowledge of labor market dynamics, including seasonal layoffs and labor disputes
  • Strong computer skills and ability to quickly master new technology and incorporate it into the work routine
  • Quick and efficient decision-making, organizational, and prioritization skills
  • Ability to communicate effectively on statutes, regulations, policies, and procedures to peers and subordinates
  • Demonstration of professionalism and tact in interactions with agency staff, claimants, and employers
  • Ability to accept supervision and adhere to protocols
  • Ability to travel in limited circumstances

Benefits:


  • Dental insurance
  • Health insurance
  • Vision insurance


Work Location: In person