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Chargeback Analyst Jobs in Michigan (NOW HIRING)

Ilitch

Purchasing & Planning Coordinator

Detroit, MI

$20.75 - $28/hr

Analyze product costs and market trends to ensure competitive pricing and value delivery ... Review and approve supplier and distributor chargebacks (freight, damages, etc ...

Little Caesars

Purchasing & Planning Coordinator

Detroit, MI · On-site

$20.75 - $28/hr

Analyze product costs and market trends to ensure competitive pricing and value delivery ... Review and approve supplier and distributor chargebacks (freight, damages, etc.), while identifying ...

Ford Motor

Software Engineering Manager

Dearborn, MI · On-site

$85.40 - $143.20/hr

... analysis, and automated test‑suite optimization to drastically reduce regression cycles and ... Actively identifies risks (e.g., PSP dependency, latency, fraud/chargeback exposure, compliance ...

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All JobsChargeback Analyst JobsChargeback Analyst Jobs in Michigan

Chargeback Analyst information

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How much do chargeback analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for chargeback analyst in Michigan is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $29.95 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in Michigan as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $52,654 per year, or $25.3 per hour.

Quality Warranty Engineer

Astemo Ltd

Farmington Hills, MI • On-site

Full-time

Re-posted 14 hours ago

Job description

Company Name:
ASTEMO AMERICAS, INC.
Job Family:
Quality Management
Job Description:
Summary: The applicant would be the lead warranty interface between the customer quality and engineering departments and the manufacturing facilities. Using OEM warranty systems, warranty data would be pulled and analyzed to suite both OEM warranty information requests as well as internal requests. Applicant would be required to work closely with the manufacturing facilities to ensure that the warranty claims data is used to drive lost costs associated with warranty down.
Essential Functions: Includes the following:
  • Provide up to date warranty data and analysis to OEMs and Astemo Manufacturing sites.
  • Management of monitoring & requesting warranty parts to be returned from OEM for teardown analysis at the affected Astemo manufacturing site.
  • Ensure that affected plants and Astemo Design Group understand the root causes of warranty found through part returns and that cross-functional actions are quickly taken to eliminate said cause
  • Work with Astemo manufacturing sites and accounting departments to evaluate and reduce warranty debits by OEM
  • Work with OEMs and Astemo Accounting department to lead warranty recovery efforts through pass-thru chargebacks, warranty claim disputes, and warranty share rate negotiations
  • Work with Astemo Accounting department to calculate warranty run-out reserve cost on a quarterly basis to ensure accuracy of reserve amount.
  • Collaborate with team to ensure PowerPoint presentations are compiled for customer visits to Astemo's various manufacturing facilities.
  • Work with internal sales and engineering teams to calculate estimated warranty cost over the life of a program to ensure Astemo is prepared to acquire profitable new business through quotation process.
  • Use warranty claims data to drive ownership percentages down as they pertain to warranty bills by OEMs
  • Provide continuous updates to customers pertaining to status of warranty improvement items
  • Ensure that manufacturing facilities establish clear and concise timelines for when action items will be implemented and ensure they work towards meeting these timelines

Qualifications:
Knowledge, skills & abilities:
  • Minimum of 1-3 years of experience in Warranty analysis with emphasis on Honda CQ/WRP Process.
  • Must be willing to travel to support customer needs (frequency up to 30%)
  • Ability to self-prioritize and work efficiently both alone and in groups

Additionally, the ability to work independently with minimal direction is required as are strong verbal and written communication skills. Experience with PCs and application software, such as MS Office tools is also required.
Education: Bachelor's Degree with 3 - 5 years and/or Master's degree with 1 - 2 years in Engineering or Manufacturing related with a preference to Quality focus
Experience: Minimum of 1-3 years applicable experience in automotive
Job level determined by various factors such as organization size, responsibility, career stage, and capabilities.
Supervisory Responsibilities: leading and mentoring the efforts of engineers who are responsible for sub-project activities.
Working conditions:
Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 40 pounds.
Travel: Up to 30% domestic and international travel may be required. Travel may include visiting customers, suppliers, and manufacturing sites.
Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.
At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.
If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to am-jobs@hitachiastemo.com when applying for the position.

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