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Case Processing Jobs (NOW HIRING)

Akima, LLC

Case Processing Specialist

Florence, AZ · On-site

Akima Global Services (AGS) is looking for Case Processing Specialists for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Arizona detention facilities. To join ...

Akima, LLC

Case Processing Manager

Phoenix, AZ · On-site

$19.75 - $25.50/hr

AGS is looking for a Case Processing Manager to work in Phoenix, AZ. To join our team of outstanding professionals, apply today! Responsibilities * Direct and oversee administrative support ...

Akima, LLC

Case Processing Specialist

Yuma, AZ · On-site

Akima Global Services (AGS) is looking for Case Processing Specialists for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Arizona detention facilities. To join ...

The GEO Group

CASE PROCESSING SPECIALIST

Aurora, CO

$32.55/hr

The Case Processing Specialists assists ICE Personnel with immigration records management and document preparation. Works under the general direction of ICE field office personnel. Primary Duties and ...

The GEO Group

CASE PROCESSING SPECIALIST

Aurora, CO

$32.55/hr

The Case Processing Specialists assists ICE Personnel with immigration records management and document preparation. Works under the general direction of ICE field office personnel. Primary Duties and ...

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$42.7K

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How much do case processing jobs pay per year?

As of Jun 18, 2026, the average yearly pay for case processing in the United States is $42,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $42,000.00 per year, depending on experience, location, and employer.

What is a Case Processing job?

A Case Processing job involves reviewing, organizing, and managing case files, ensuring all required documents are accurate and complete. Case Processors work in various industries, such as legal, healthcare, and immigration, where they track case progress and follow up on missing information. They often use database systems to enter and update case details while adhering to regulatory guidelines. Strong attention to detail and organizational skills are essential for this role.

What does a typical day look like for someone working in case processing?

A typical day for a Case Processing professional involves reviewing and entering case information, verifying documentation for accuracy, and following up with clients, attorneys, or other stakeholders to collect missing data. You may spend time updating case management systems, preparing reports, and ensuring all paperwork complies with relevant regulations. Collaboration with legal teams, administrative staff, and external partners is common, as is handling multiple cases simultaneously. This fast-paced environment requires multitasking and prioritizing tasks to meet strict deadlines, making strong organizational skills crucial for success.

What are the key skills and qualifications needed to thrive in the Case Processing position, and why are they important?

To thrive in a Case Processing role, you need strong attention to detail, organizational abilities, and familiarity with documentation or regulatory procedures, often supported by a background in law, administration, or a related field. Competence with case management software, databases, and document tracking systems is typically required, and certifications in legal or administrative processes may be advantageous. Excellent time management, communication, and problem-solving skills set candidates apart in this position. These competencies ensure that cases are accurately handled, deadlines are met, and regulatory standards are maintained throughout the process.

More about Case Processing jobs
What cities are hiring for Case Processing jobs? Cities with the most Case Processing job openings:
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Case Processing jobs near you
Infographic showing various Case Processing job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,678 per year, or $20.5 per hour.
Regional Director, Case Processing

Regional Director, Case Processing

CoreCivic

Brentwood, TN • Remote

Other

This job post has expired 1 day ago. Applications are no longer accepted.

CoreCivic rating

5.6

Company rating: 5.6 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

33rd of 41 rated prisons

Job description

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Regional Director, Case Processing.  Come join a team that is dedicated to making an impact for the people and communities we serve.

This is a fully remote position requiring extensive travel.

The Regional Director, Case Processing oversees and manages CoreCivic's ICE Case Processing and Administrative Support program within a designated region. Supervises site-level management teams, ensuring the implementation of established operational procedures and program standards at assigned locations.  Monitors regional compliance with ICE policies, supports consistent delivery of case processing, docket management, records management, removal management assistance, detainee communication, and administrative support services.  Coordinates the allocation of resources to ICE field offices and detention centers within the region, responding to local directives and operational surges.

ESSENTIAL FUNCTIONS:

The incumbent should be able to perform all of the following functions at a pace and level of performance consistent with the job performance requirements.

1.     Maintains appropriate staffing levels by collaborating with Human Resources and Recruiting to support the identification and onboarding of candidates, following ICE security protocols.  Participates in training initiatives, partners with site training staff, and supports the execution of program-wide training efforts to promote consistent standards across regional teams.

2.     Leads the regional implementation and management of CoreCivic's ICE Case Processing and Administrative Support program for assigned locations.  Supervises site-level support teams, promoting consistent application of program procedures and standards.

3.     Maintains a thorough understanding of ICE's policies, operational updates, and system changes, guiding field teams to adopt these as needed.  Responsibilities include ensuring consistent delivery of key services such as case processing, docket and records management, removal management assistance, detainee communication, and related administrative support at each site.

4.     Tracks team performance, provides coaching to site supervisors, and contributes to performance improvement efforts as necessary.  Works with quality assurance and training personnel to monitor data accuracy, support audit readiness, and ensure staff maintain required competencies for their roles.

5.     Participates in audits, site inspections, and program reviews conducted by ICE and CoreCivic leadership as required.  Reviews local performance data, such as task completion rates, file compliance, and case processing milestones, and reports key findings to senior management.

6.     Serves as the primary operational contact for the region, communicates with ICE Field Office Directors, Contracting Officer Representatives, and site-level stakeholders to align expectations, address priorities, and resolve operational processing issues, as they arise.

7.     Coordinates resource allocation within the region, responds to operational surges or escalations, and provides uninterrupted delivery of program services, following ICE contract requirements and federal data privacy regulations.

8.     Domestic U.S. travel is required.

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About CoreCivic

Sourced by ZipRecruiter

At CoreCivic , we do more than manage inmates, we care for people. CoreCivic is currently seeking Registered Nurses who have a passion for providing the highest quality care in an institutional setting.

Industry

Public safety administration

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1983

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