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Case Processing Jobs in Pennsylvania (NOW HIRING)

Drug Safety

Horsham, PA ยท On-site

Case Processing: 75% of time Definition: The completion of full case information on the database, culminating in Quality Review to ensure accuracy and completeness. Activities Include: Triage of ...

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Case Processing information

See Pennsylvania salary details

$30.6K

$42.8K

$52.1K

How much do case processing jobs pay per year?

As of Aug 5, 2026, the average yearly pay for case processing in Pennsylvania is $42,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $42,100.00 per year, depending on experience, location, and employer.

Is case processing a stressful job?

Case processing jobs can be stressful due to the high volume of cases, strict deadlines, and the need for accuracy. Employees often work in fast-paced environments that require attention to detail and organizational skills, which can contribute to job-related stress.

What is case processing?

A Case Processing job involves reviewing, organizing, and managing case files, ensuring all required documents are accurate and complete. Case Processors work in various industries, such as legal, healthcare, and immigration, where they track case progress and follow up on missing information. They often use database systems to enter and update case details while adhering to regulatory guidelines. Strong attention to detail and organizational skills are essential for this role.

What does a typical day look like for someone working in case processing?

A typical day for a Case Processing professional involves reviewing and entering case information, verifying documentation for accuracy, and following up with clients, attorneys, or other stakeholders to collect missing data. You may spend time updating case management systems, preparing reports, and ensuring all paperwork complies with relevant regulations. Collaboration with legal teams, administrative staff, and external partners is common, as is handling multiple cases simultaneously. This fast-paced environment requires multitasking and prioritizing tasks to meet strict deadlines, making strong organizational skills crucial for success.

What are the key skills and qualifications needed to thrive in case processing?

To thrive in a Case Processing role, you need strong attention to detail, organizational abilities, and familiarity with documentation or regulatory procedures, often supported by a background in law, administration, or a related field. Competence with case management software, databases, and document tracking systems is typically required, and certifications in legal or administrative processes may be advantageous. Excellent time management, communication, and problem-solving skills set candidates apart in this position. These competencies ensure that cases are accurately handled, deadlines are met, and regulatory standards are maintained throughout the process.

What are popular job titles related to Case Processing jobs in Pennsylvania? For Case Processing jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Case Processing jobs in Pennsylvania look for? The top searched job categories for Case Processing jobs in Pennsylvania are:
Infographic showing various Case Processing job openings in Pennsylvania as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $42,781 per year, or $20.6 per hour.

Case Processing Analyst - Initial Vetting

Principle Choice Solutions LLC

Boyers, PA โ€ข On-site

Full-time

Posted 18 days ago


Job description

POSITION PURPOSE
The Case Processing Analyst is responsible for performing personnel vetting case processing activities in support of the Case Processing Operations Center (CPOC). This position supports application ingestion, case maintenance, item-level processing, post-closing activities, and related personnel vetting functions to ensure investigations are processed accurately, timely, and in compliance with applicable regulations, procedures, quality standards, and security requirements.
Competitive pay: $21.07/hour + $4.93/ hour Health and Wellness Benefit (is available up to 40 hours per week) This remote position is listed under 'Boyers, PA’ for recruitment purposes. Actual compensation is determined in accordance with the applicable Service Contract Act (SCA) wage determination for the county in which the associate resides and performs work. Therefore, the final hourly rate may differ from the posted location. *Rate may increase based on location and DCSA compliance requirements.
ORGANIZATION
This position reports to the assigned Supervisor or Team Lead.
The Case Processing Analyst works as part of a personnel vetting operations team supporting Federal Government investigative processing requirements and mission-critical case management activities.
ESSENTIAL FUNCTIONS
  • Review, validate, and process personnel vetting applications in accordance with established procedures and applicable publications.
  • Perform application ingestion activities, including screening, scheduling support, agency contacts, reopens, upgrade/downgrade actions, fingerprint processing, and case review functions.
  • Ensure applications are complete and accurate prior to case scheduling.
  • Process case maintenance activities, including virtual case management, attachment and release processing, imaging, case monitoring, and system updates.
  • Monitor assigned cases throughout the investigative lifecycle and take appropriate action to support case completion and delivery.
  • Complete assigned item-level processing tasks, including records searches, verification activities, data review, system updates, and investigative support functions.
  • Conduct research and coordinate with data providers, agencies, and internal stakeholders to obtain required information.
  • Process military, citizenship, law enforcement, education, employment, financial, and other investigative record items as assigned.
  • Complete post-scheduling validations and ensure compliance with applicable investigative requirements.
  • Process telephone liaison requests, file releases, case corrections, adjudication entries, and post-closing activities.
  • Digitally image and archive case materials when required.
  • Utilize approved systems, automated tools, and manual processing methods to complete assigned work.
  • Complete rework and corrective actions when quality reviews identify deficiencies.
  • Maintain production, timeliness, accuracy, and quality standards established by contract requirements.
  • Safeguard Government information, Personally Identifiable Information (PII), Controlled Unclassified Information (CUI), equipment, and records.
  • Perform other duties as assigned in support of personnel vetting operations and mission requirements.

KNOWLEDGE & EXPERIENCE
 
  • Must possess or be able to obtain and maintain an active security clearance including favorable adjudication of a personnel vetting investigation, a Common Access Card (CAC) for network and facility access, and enrollment in the Continuous Vetting (CV) program.
  • Strong attention to detail and commitment to accuracy.
  • Ability to review, analyze, verify, and process information in accordance with detailed procedures.
  • Experience working in administrative processing, records management, investigations support, compliance, quality review, customer service, or data processing environments preferred.
  • Ability to manage multiple priorities while maintaining productivity and quality standards.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Ability to learn complex processes, procedures, and system requirements.
  • Proficiency using Microsoft Office applications and computer-based systems.
  • Experience working with sensitive or confidential information preferred.
  • Ability to maintain professionalism while supporting mission-critical Government operations.
  • Must be a U.S. citizen; work sponsorship is not available due to federal security restrictions.

MACHINES & EQUIPMENT
The incumbent must be able to effectively operate the current computer system, telephone system, scanner, copier, printer, document imaging equipment, and other office machines required to perform assigned duties.
The position may utilize Government Furnished Equipment (GFE), Virtual Desktop Infrastructure (VDI), VPN connectivity, workflow management applications, document repositories, and personnel vetting processing systems
PHYSICAL REQUIREMENTS
Must be able to lift and carry up to 20 pounds. Must be able to sit for extended periods while reviewing records, processing cases, working in computer-based systems, and entering data. Must be able to talk, listen, and communicate clearly by telephone and virtual communication platforms.
WORKING CONDITIONS
The incumbent works in a remote, telework, hybrid, or office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of computer use, data entry, record review, case processing, and telephone communication are required.
The position may support fluctuating workloads, expedited requests, changing investigative requirements, and future technology implementations as operational needs require.
Security and privacy training will be provided as part of this role to protect the confidentiality, integrity, and availability of PCS, customer, Government, and mission-related data.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Principle Choice Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, parental status, national origin, disability, genetic information, political affiliation, protected veteran status, sexual orientation, gender identity or expression, or any other non-merit-based factors or characteristic protected by federal, state, or local laws.
 

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