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Case Processing Jobs (NOW HIRING)

Akima, LLC

Case Processing Specialist

Phoenix, AZ · On-site

Akima Global Services (AGS) is looking for Case Processing Specialists for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Arizona detention facilities. To join ...

Akima, LLC

Case Processing Specialist

Tucson, AZ · On-site

Akima Global Services (AGS) is looking for Case Processing Specialists for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Arizona detention facilities. To join ...

The GEO Group

CASE PROCESSING SPECIALIST

Aurora, CO · On-site

$32.55/hr

The Case Processing Specialists assists ICE Personnel with immigration records management and document preparation. Works under the general direction of ICE field office personnel. Primary Duties and ...

Kaiva Tech

Lawyer - OCR Case Processing Support

Denver, CO

$20.50 - $26.50/hr

Kaiva Tech, LLC is seeking a Lawyer - OCR Case Processing Support Department: Operations - Services Reports To: Kaiva Program Manager Location: On-site: Denver, CO. Schedule: Monday - Friday Hours ...

Kaiva Tech

Lawyer - OCR Case Processing Support

Grandview, MO · On-site

$19.75 - $25.25/hr

Kaiva Tech, LLC is seeking a Lawyer - OCR Case Processing Support Department: Operations - Services Reports To: Kaiva Program Manager Location: On-site: Kansas City, MO. Schedule: Monday - Friday ...

Kaiva Tech

Lawyer - OCR Case Processing Support

Denver, CO · On-site

$20.50 - $26.25/hr

Kaiva Tech, LLC is seeking a Lawyer - OCR Case Processing Support Department: Operations - Services Reports To: Kaiva Program Manager Location: On-site: Denver, CO. Schedule: Monday - Friday Hours ...

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$30.5K

$42.7K

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How much do case processing jobs pay per year?

As of Jun 18, 2026, the average yearly pay for case processing in the United States is $42,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $42,000.00 per year, depending on experience, location, and employer.

What is a Case Processing job?

A Case Processing job involves reviewing, organizing, and managing case files, ensuring all required documents are accurate and complete. Case Processors work in various industries, such as legal, healthcare, and immigration, where they track case progress and follow up on missing information. They often use database systems to enter and update case details while adhering to regulatory guidelines. Strong attention to detail and organizational skills are essential for this role.

What does a typical day look like for someone working in case processing?

A typical day for a Case Processing professional involves reviewing and entering case information, verifying documentation for accuracy, and following up with clients, attorneys, or other stakeholders to collect missing data. You may spend time updating case management systems, preparing reports, and ensuring all paperwork complies with relevant regulations. Collaboration with legal teams, administrative staff, and external partners is common, as is handling multiple cases simultaneously. This fast-paced environment requires multitasking and prioritizing tasks to meet strict deadlines, making strong organizational skills crucial for success.

What are the key skills and qualifications needed to thrive in the Case Processing position, and why are they important?

To thrive in a Case Processing role, you need strong attention to detail, organizational abilities, and familiarity with documentation or regulatory procedures, often supported by a background in law, administration, or a related field. Competence with case management software, databases, and document tracking systems is typically required, and certifications in legal or administrative processes may be advantageous. Excellent time management, communication, and problem-solving skills set candidates apart in this position. These competencies ensure that cases are accurately handled, deadlines are met, and regulatory standards are maintained throughout the process.

More about Case Processing jobs
What cities are hiring for Case Processing jobs? Cities with the most Case Processing job openings:
What states have the most Case Processing jobs? States with the most job openings for Case Processing jobs include:
What job categories do people searching Case Processing jobs look for? The top searched job categories for Case Processing jobs are:
Case Processing jobs near you
Infographic showing various Case Processing job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,678 per year, or $20.5 per hour.
Case Processing Specialist

Case Processing Specialist

Akima, LLC

Phoenix, AZ • On-site

Full-time

Retirement

Posted 28 days ago

Akima rating

7.3

Company rating: 7.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

247th of 355 rated engineering

Job description

Akima Global Services (AGS) is looking for Case Processing Specialists for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Arizona detention facilities.
To join our team of outstanding professionals, apply today!
Responsibilities
  • Provide administrative support to ICE immigration officials processing immigration cases and performing all peripheral activities, records management, and document preparation.
  • Prepare, review, and manage case files, ensuring accuracy and completeness in all documentation.
  • Ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
  • Accurately enter data into ICE systems, ensuring compliance with agency protocols and data integrity requirements.
  • Maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
  • Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from multiple databases, and other government sources.
  • Maintain up-to-date case status records, court scheduling details, and case tracking logs.
  • Generate case status reports and monitoring dashboards.
  • Assist with docket coordination with EOIR and USCIS. Coordinate with ICE personnel to facilitate hearings, removals, and case updates.
  • Review appropriate paperwork for completeness and accuracy.
  • Ensure all administrative applications are reviewed, A-files are updated, and docket officers timely notified for appropriate law enforcement action.
  • Track compliance with release conditions and report violations, as applicable.
  • Assist ICE Office of Principal Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documentation as needed prior to court.
  • Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.

Removal and Post Removal Management duties:
  • Organize and prepare removal documents and coordinate with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate.
  • Ensure detainees scheduled for removal have the necessary documentation in A-files per ICE instructions.
  • Ensure travel information, ICE Air scheduling and manifest(s) are completed, detention center release forms are prepared, and property inventories/receipts are ready on the scheduled time and day of departure.
  • Ensure detainees have the necessary legal paperwork, seven-day supply of medications, property, and valuables before transfer or removal.
  • Collect, review for completeness and accuracy, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in A-file
  • Ensure case is closed in ICE data systems and file is transferred to the National Record Center for storage.

Other duties:
  • Utilize translators or advanced translation software to communicate fluently in the detainee's native language.
  • Provide other logistical and administrative support for ICE personnel as assigned.
  • Provide surge support after hours, including expanded breadth and depth of tasks, as required.

Qualifications
  • US citizen and have resided in the U.S. for the last five years.
  • At least 21 years of age.
  • Valid driver's license.
  • Possess a high school diploma or equivalent (GED).
  • 3+ years experience in immigration case management support or related experience in social services/human services, prisoner and probation case management, healthcare case management, and/or other related industries.
  • Pass a criminal background and consumer credit check (no criminal record and good credit).
  • Obtain and maintain a DHS/ICE Government clearance.
  • Ability to work on-site with travel 25% of the time.
  • Pass all pre-employment and random drug tests.
  • Exceptional writing and verbal communication skills; ability to interact effectively with a multidisciplinary team.
  • Strong English language speaking, reading, and writing skills. Bilingual in the Spanish language is preferred.
  • Possess strong writing skills with the ability to compose complex, detailed and comprehensive reports derived from multiple sources within strict time frames and with 100% accuracy.
  • Strong proven computer skills with ability to navigate multiple systems and databases to extract pertinent information and keep databases updated with accurate current case status and other information.
  • Strong critical thinking ability to analyze data and/or unique situations and make recommendations to ICE personnel.
  • Demonstrate strong empathy and compassion in a fast-paced environment; with ability to build trust with vulnerable or stressed individuals.
  • Possess a high degree of integrity, accountability and adherence to all DHS ICE policies, procedures, directives, and standards.
  • Must be trustworthy, reliable, and detail oriented.
  • Ability to work with a diverse population of people, including people of different cultures, with different values and lifestyles; with a cross-cultural perspective.
  • Ability to tactfully and professionally communicate with the general public.
  • Ability to maintain poise and self-control during potential emergencies and unexpected situations that may involve mental and physical stress such as disturbances, altercations, fires, and building evacuations.
  • Maintain a professional personal appearance, calm demeanor, and discretion with confidential information.

Job ID
2026-23373
Work Type
On-Site
Company Description
Work Where it Matters
AGS, an Akima company, is not just another federal security contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AGS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, AGS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, AGS delivers the people, equipment, and processes that safeguard federal buildings, military bases, and detention centers while supporting customers' complex missions.
As an AGS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

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