Case Processing Jobs in Edmonton, AB (NOW HIRING)

The Disability Case Management Advisor role is assigned to support the company disability case management and return-to-work processes in collaboration with third party disability providers (i.e., temporary disability, extended disability, & workers' compensation (WC) boards).  This position reports to the Disability and Workers' Compensation Lead.

• Provides services within the professional scope and standards of license specific to health care of employees and other workers, as determined by the company
• Advises on disability absence processes in alignment with company disability benefit policies and as defined by the terms of the company disability vendor(s) contracts
• Collaborates with company and third party stakeholders to ensure processes are followed and supports return to work planning by determining fitness for work
• Assesses and understands company work environments, operations, job demands, and health hazards to support safe return to work planning from temporary and extended disability within assigned areas of responsibilities
• Performs medication adverse effects reviews for fitness for work determination
• Prepares injury and illness reports, as per company policies and guidelines
• Ensures accurate documentation in employee's health record in the company's electronic health records system as required, and in accordance with data privacy requirements
• Supports absence and case management, including safe return to meaningful work of our employees from temporary and extended disability, as managed by external providers and provincial WC boards
• Works in partnership with company stakeholders to resolve escalations and quality assurance matters related to absence and disability management
• Serves as company interface with provincial/territorial boards for workers' compensation lost time/modified work/hours cases for the purpose of return-to-work and accommodation planning
• Supports co-managed and other case types with third party disability providers
• Provides alcohol and drug (A&D) case management, in alignment with the company A&D policy
• Performs case management activities for lost time cases where temporary or extended benefits are not supported based on eligibility criteria.  Includes assessment of employee's health status through health history, physical assessment, and appropriate clinical screening.
• Reviews and analyzes employee intermittent absence reports provided by third party disability vendor and provides reports to HR
• Liaises with third party disability provider and country occupational health manager if an independent medical examination is required to support benefit eligibility determination
• Participates in Culture of Health or health promotion initiatives

• Nursing Degree, Nurse Practitioner Degree, or post-secondary education in health-related discipline
• Current, or eligible for, unrestricted registration with provincial or territorial nursing licensing organization for primary work location
• In good standing with the provincial licensing organization of the primary work location, and others as required
• Diploma or certification in disability management - or eligible to register
• At least 3-5 years of related work experience is preferred
• Certification in occupational health (COHN(C)) is preferred
• Familiarity with electronic medical record usage is an asset
• Basic Life Support (BLS) is required
• Recognized expertise in disability case management and fitness for work determination
• Strong collaboration and communication skills; ability to clearly and concisely convey insights and advice/recommendations to key stakeholders
• Effective organizational and time management skills

An Imperial career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life. Imperial Oil has been recognized as one of Canada's top employers for young people (2024), in addition to one of Canada's and Alberta's top employers (2024) as recognized by Mediacorp Canada Inc.'s 24th annual competition.

We offer you:

• Competitive salary
• Training and mentorship
• Relocation assistance as required
• Flexible work hours and work from home policy
• Employee resource groups (ERG's) - opportunity to participate in volunteer groups that support furthering the company's inclusion objectives

Please note benefits may be changed, suspended or terminated from time to time without notice, subject to applicable law.