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Case Processing Jobs in Edmonton, AB (NOW HIRING)

Sun Life Financial

Disability Case Manager

Edmonton, AB · Hybrid

... case management * Demonstrated strength in these key skills: - Emotional Intelligence - Crisis ... Persons with disabilities who need accommodation in the application process, or those needing job ...

Sun Life Financial

Disability Case Manager

Edmonton, AB · Hybrid

... case management * Demonstrated strength in these key skills: - Emotional Intelligence - Crisis ... Persons with disabilities who need accommodation in the application process, or those needing job ...

Orion Steel Group LLC

Processor

Sherwood Park, AB

Drain appropriate automobile fluids (gasoline, antifreeze, A/C etc.) to assist with the processing ... We will make a determination on your request for reasonable accommodation on a case-by-case basis.

KPMG

Contract Specialist

Edmonton, AB · On-site +1

Places a key role in optimizing processes and ensuring documentation is updated for relevant stakeholders. The successful candidate would be responsible for, but not limited to: Case Management

AKG Canada

Service Navigator

Edmonton, AB · On-site

CA$57K - CA$66K/yr

Support assessment and planning processes by providing context and building rapport. Help Clients ... Minimum 2 years' experience in case management, ideally within employment, wrap around services or ...

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Case Processing information

See Edmonton, AB salary details

$10

$29

$52

How much do case processing jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for case processing in Edmonton, AB is $29.24, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $35.58 per hour, depending on experience, location, and employer.

Is case processing a stressful job?

Case processing jobs can be stressful due to the high volume of cases, strict deadlines, and the need for accuracy. Employees often work in fast-paced environments that require attention to detail and organizational skills, which can contribute to job-related stress.

What is case processing?

A Case Processing job involves reviewing, organizing, and managing case files, ensuring all required documents are accurate and complete. Case Processors work in various industries, such as legal, healthcare, and immigration, where they track case progress and follow up on missing information. They often use database systems to enter and update case details while adhering to regulatory guidelines. Strong attention to detail and organizational skills are essential for this role.

What does a typical day look like for someone working in case processing?

A typical day for a Case Processing professional involves reviewing and entering case information, verifying documentation for accuracy, and following up with clients, attorneys, or other stakeholders to collect missing data. You may spend time updating case management systems, preparing reports, and ensuring all paperwork complies with relevant regulations. Collaboration with legal teams, administrative staff, and external partners is common, as is handling multiple cases simultaneously. This fast-paced environment requires multitasking and prioritizing tasks to meet strict deadlines, making strong organizational skills crucial for success.

What are the key skills and qualifications needed to thrive in case processing?

To thrive in a Case Processing role, you need strong attention to detail, organizational abilities, and familiarity with documentation or regulatory procedures, often supported by a background in law, administration, or a related field. Competence with case management software, databases, and document tracking systems is typically required, and certifications in legal or administrative processes may be advantageous. Excellent time management, communication, and problem-solving skills set candidates apart in this position. These competencies ensure that cases are accurately handled, deadlines are met, and regulatory standards are maintained throughout the process.

What are popular job titles related to Case Processing jobs in Edmonton, AB? For Case Processing jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Case Processing jobs in Edmonton, AB look for? The top searched job categories for Case Processing jobs in Edmonton, AB are:
Case Processing jobs near you
Infographic showing various Case Processing job openings in Edmonton, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $60,819 per year, or $29.2 per hour.

Supervisor, Case Management and Search Analysis

Canadian Blood Services

Edmonton, AB

CA$99K - CA$117K/yr

Full-time

Retirement, PTO

Posted 7 days ago

Job description

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis. 

Job posting ID: 9059

Employment status: Temporary full-time
Position's anticipated end date: 2028-02-29 

Salary/Rate of pay: $99,600 - $117,200

Application deadline: 2026-08-11 

  • This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

  • Your up-to-date resume.
  • Job specific cover letter.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives - including your own. 

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Temporary full-time Supervisor, Case Management and Search Analysis to join our dynamic Stem Cells team in our Medical Affairs division.

The Medical Affairs, Stem Cells team is responsible for supporting Canadian Blood Services by providing oversight for the Centre for Innovation, organ and stem cell donation and transplantation, utilization, donor and clinical services, medical microbiology, and epidemiology. The team ensures that Canadian Blood Services' medical and scientific support is provided to the ongoing operations of every aspect of their work.

In this role, you will lead teams that support stem cell donor case management and search activities, helping ensure safe, timely, and compliant processes for donors and patients. You will provide day-to-day leadership, guide complex case decisions, and contribute to operational improvements, making this a strong fit for someone who enjoys balancing people leadership, regulatory oversight, and continuous improvement.

Formula for success
  • Using your leadership skills, you will guide and coach case management and search analysis teams to deliver high-quality service while maintaining compliance with regulatory and accreditation requirements.
  • Drawing on your ability to manage complex and sensitive situations, you will identify risks early, resolve operational issues, and support safe outcomes for donors and patients.
  • Your strong communication skills will help you build effective relationships with national and international partners, ensuring clear coordination throughout the donor assessment and search process.
  • By monitoring performance, providing coaching, and supporting employee development, you will help create a capable and engaged team that consistently meets operational goals.
  • Leveraging your analytical thinking, you will evaluate processes, recommend improvements, and contribute to quality, efficiency, and system enhancement initiatives.
  • Your commitment to confidentiality, customer service, and attention to detail will support trusted interactions with donors, patients, healthcare partners, and colleagues. 
Desired education and skills
  • Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a University Degree in Health Management/Public Administration, or equivalent.
  • Specialized courses or certification in Project Management will be considered an asset.
  • At least 3 to 5 years of related experience, ideally within a regulated environment is required.
  • SAP experience will be required.
  • Strong computer literacy in SAP, Microsoft Word, Excel, and Web Browsers.
  • Demonstrated planning, organization, interpersonal, team building, and communication skills will be essential to deal with a variety of internal and external agencies with tact and discretion.
  • Knowledge of the stem cell registry will be considered an asset.
  • An equivalent combination of education, training and experience may be considered.
What we offer you
  • Payment in lieu of vacation.  
  • Annual performance award up to 8%.
  • Payment in lieu of benefits.  
  • Defined benefit pension plan. 
  • Employee discounts, wellness program, professional resources. 
What you can expect
  • This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.
  • You will be expected to travel a couple of times per year, and as required.


If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

Applicants who require accommodation should discuss their needs with us.

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