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Contracted Case Manager Jobs in Edmonton, AB (NOW HIRING)

Ellisdon

Design Manager

Edmonton, AB · On-site

In case you're curious, here's what the industry thinks of us and some of the impacts we've made to ... Ongoing development of relationships with partner consultants and trade contractors, understand and ...

Ellisdon

Design Manager

Edmonton, AB · On-site

In case you're curious, here's what the industry thinks of us and some of the impacts we've made to ... Ongoing development of relationships with partner consultants and trade contractors, understand and ...

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All JobsContracted Case JobsContracted Case Manager JobsContracted Case Manager Jobs in Edmonton, AB

Contracted Case Manager information

Can I be a contracted case manager without a degree?

Contracted case managers typically do not require a formal degree, but they often need relevant experience, certifications, or licenses depending on the industry and employer. Some positions may prefer or require a background in social work, healthcare, or related fields, and strong communication and organizational skills are essential. Requirements vary by organization and location, so reviewing specific job postings is recommended.

What are some common challenges contracted case managers face when balancing multiple client caseloads?

Contracted Case Managers often manage a high volume of clients, each with unique needs and documentation requirements. Time management and prioritization are crucial, as urgent situations can arise unexpectedly and shift daily priorities. Additionally, maintaining clear communication with both clients and external service providers while meeting reporting deadlines can be challenging. Developing strong organizational systems and leveraging digital case management tools can help streamline workflow and reduce stress.

What is the difference between Contracted Case Manager vs Full-Time Case Manager?

AspectContracted Case ManagerFull-Time Case Manager
CredentialsTypically requires relevant certifications (e.g., CCM, LCSW)Same as contracted, often with additional in-house training
Work EnvironmentOften works remotely or on a temporary basis for multiple organizationsUsually employed on-site with a single organization
Employer & Industry UsageCommon in healthcare, social services, and insurance sectorsStandard in healthcare and social service agencies
Work DurationProject-based or temporary contractsPermanent or long-term employment

Contracted Case Managers typically work on temporary or project-based assignments, often remotely, and may serve multiple organizations. Full-Time Case Managers are employed permanently within a single organization, providing ongoing support and services. Both roles require similar credentials and industry experience, but differ mainly in employment structure and work setting.

What does a contracted case manager do?

A Contracted Case Manager is a professional who coordinates and manages care or services for clients, often on a temporary or project basis rather than as a direct employee. They assess clients' needs, develop service plans, connect them with appropriate resources, and monitor progress to ensure effective outcomes. Contracted Case Managers work in various settings such as healthcare, social services, insurance, or rehabilitation. Their goal is to advocate for clients and facilitate access to services that promote well-being and independence.

What are the key skills and qualifications needed to thrive as a contracted case manager?

To thrive as a Contracted Case Manager, you need expertise in case management, assessment, and client advocacy, often supported by a degree in social work, counseling, or a related field. Familiarity with case management software, documentation systems, and regulatory compliance (such as HIPAA) is typically required. Exceptional organizational skills, empathy, and strong communication abilities help build rapport and coordinate resources effectively. These skills ensure comprehensive client support, regulatory adherence, and positive outcomes in complex case environments.
What are popular job titles related to Contracted Case Manager jobs in Edmonton, AB? For Contracted Case Manager jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Contracted Case Manager jobs in Edmonton, AB look for? The top searched job categories for Contracted Case Manager jobs in Edmonton, AB are:
Contracted Case Manager jobs near you
Infographic showing various Contracted Case Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 69% Full Time, 6% Part Time, and 25% Contract. Highlights an 94% In-person, and 6% Remote job distribution.

Clinical Operations Manager

Alberta Health Services

Edmonton, AB • On-site

CA$41.16 - CA$70.58/hr

Other

Re-posted 12 days ago

Job description

Your Opportunity:

Assisted Living Alberta is dedicated to enhancing care in the community, helping people/families be healthy, well and independent in their homes and communities. Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Specialty Programs. The Specialty Programs portfolio includes Children's Home Care (CHC). CHC is a multidisciplinary team with RN, SW, RT, PT, OT, SLP and TAs collaborating and delivering services to children from birth - 18 years old with a wide variety of medical and/or developmental needs/conditions, including palliative care. The CHC program serves the Edmonton Zone, and frequently collaborates with suburban/rural Home Living partners to provide quality care. The Manager is responsible for overseeing the appropriate delivery of Home Care services to eligible pediatric recipients and their families within the Edmonton Zone. The incumbent will provide strong leadership and mentoring to front-line staff, manage resource allocation, and participate in/support change management. Strong communication skills are essential to promote and maintain internal and external, as well as cross-ministerial partnerships essential in the delivery of pediatric focused services.

Description:

Resource Management: Monitors & manages the day-to-day operations of professional staff, the dynamic workload challenges, & its effect on budget. Service Delivery: Fosters client centered care, recognizing unique client situations & complexity of care delivery in the community. Due to the complexity of the children/families managed in community, the manager is often directly engaged in supporting the staff managing difficult situations & actively participating in planning for acute care discharges and other transition points throughout a child's/young adult's life. Monitors effectiveness of contracted services provided by home support agencies. Collaborates with staff to resolve complex client/family issues/risk issues. Reports issues to the Program Manager that impact, or have the potential to impact, the network/program area or the zone. Provides feedback on operational decisions within the assigned area of responsibility based on critical review of clinical information, workload data and fiscal resources. Coordination & Communication: Engages with internal and external partnerships to promote an understanding of available HC resources and Home Living operational capacity to meet client assessed needs. Negotiation and conflict management are key skills used to resolve situations with agencies, partners, & families in a solution-focused manner. Staff Development: Fosters an atmosphere conducive to encouraging & meeting staff development needs & student learning experiences. Attendance & Performance Management: Monitors & documents staff attendance & performance. Provides immediate & constructive feedback while working with the staff to facilitate ongoing quality performance. Recruitment & Orientation: Participates in the recruitment process, from identifying the need to facilitating/providing orientation to newly hired staff.

  • Transition Company: Assisted Living Alberta
  • Classification: Manager
  • Union: Exempt
  • Unit and Program: Children's Homecare, Specialty Programs
  • Primary Location: East Edmonton Health Centre
  • Location Details: As Per Location
  • Negotiable Location: Within Edmonton Zone
  • Employee Class: Regular Full Time
  • FTE: 1.00
  • Posting End Date: 04-AUG-2026
  • Date Available: 10-AUG-2026
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Minimum Salary: $41.16
  • Maximum Salary: $70.58
  • Vehicle Requirement: Driver's License, Vehicle Required
Required Qualifications:

Bachelor's degree in health related field required. An equivalent combination of experience and education will be considered. A minimum of 5 years of clinical practice or health related experience - community care preferred.


Additional Required Qualifications:

Annual membership in good standing with an accredited professional association is required and must be maintained throughout the duration of employment.


Preferred Qualifications:

Master's degree and previous management experience in a health related field is preferred. Computer literacy in Microsoft Outlook, Word, ESP, e-People and electronic meditech/connect care documentation is an asset. Knowledge of the principles of adult learning is an asset. McMaster Case Management training and understanding of the AHS Continuing Care Case Management Competency Framework.

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