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Case Processing Specialist Jobs (NOW HIRING)

Akima, LLC

Case Processing Specialist

Brownsville, TX · On-site

The Case Processing Specialist must have prior experience and/or training related to reviewing law enforcement documentation such detention files, custodial records, or immigration case files ...

The GEO Group

Case Processing Supervisor

Hudson, CO

$80K - $90K/yr

The Case Processing Specialist Supervisor provides guidance in the processing of cases, immigration records management, and document preparation process for ICE Personnel. Works under the general ...

The GEO Group

Case Processing Supervisor

Hudson, CO · On-site

$80K - $90K/yr

The Case Processing Specialist Supervisor provides guidance in the processing of cases, immigration records management, and document preparation process for ICE Personnel. Works under the general ...

The GEO Group

Case Processing Supervisor

Hudson, CO · On-site

$80K/yr

The Case Processing Specialist Supervisor provides guidance in the processing of cases, immigration records management, and document preparation process for ICE Personnel. Works under the general ...

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How much do case processing specialist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for case processing specialist in the United States is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.32 per hour, depending on experience, location, and employer.

What is a case processing specialist?

Case Processing Specialists are professionals responsible for managing, reviewing, and processing cases within organizations such as courts, government agencies, or private firms. Their duties often include verifying documents, entering data, ensuring compliance with regulations, and maintaining accurate records throughout the case lifecycle. They play a crucial role in ensuring cases move efficiently through administrative or legal procedures. Effective communication, attention to detail, and familiarity with relevant laws or guidelines are essential skills for this role.

What are the key skills and qualifications needed to thrive as a case processing specialist?

To thrive as a Case Processing Specialist, you need strong organizational skills, attention to detail, and familiarity with case management procedures, often supported by an associate or bachelor's degree. Proficiency in data entry software, case management systems, and document management tools is typically required. Excellent time management, problem-solving abilities, and effective communication skills help set top performers apart. These skills ensure accuracy, efficiency, and seamless case progression, which are crucial for maintaining compliance and meeting deadlines in high-volume environments.

What are some common challenges faced by case processing specialists, and how can they be successfully managed?

Case Processing Specialists often encounter challenges such as managing high volumes of cases under tight deadlines, ensuring accuracy in data entry, and keeping up with frequently changing regulations and procedures. To successfully manage these challenges, it's important to develop strong organizational skills, maintain clear communication with team members, and utilize available technology tools to streamline workflows. Proactively seeking clarification on complex cases and participating in team meetings can also help address issues early and ensure smooth case progression.
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Case Processing Specialist jobs near you
Infographic showing various Case Processing Specialist job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Temporary. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $43,188 per year, or $20.8 per hour.

Case Processing Specialist

Akima, LLC

Brownsville, TX • On-site

Full-time

Retirement

Posted 22 days ago

Akima rating

6.8

Company rating: 6.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

376th of 447 rated engineering

Job description

AIP is looking for a Case Processing Specialist to work in Brownsville, TX. The Case Processing Specialist shall hold an accredited associate or bachelor's degree in an appropriate discipline or have a minimum of one year of directly related industry experience. The Case Processing Specialist will have knowledge of program objectives, policies, procedures, and requirements related to immigration case processing. The Case Processing Specialist must have prior experience and/or training related to reviewing law enforcement documentation such detention files, custodial records, or immigration case files including A-files and DHS databases, or previous experience conducting interviews for immigration or detention related purposes. To join our team of outstanding professionals, apply today!
Responsibilities
Case Processing, Docket Management, Date Entry and Records Management Duties:
  • Process cases and perform all peripheral activities, immigration records management, and document preparation.
  • Prepare, review, and manage case files, ensuring accuracy and completeness in all documentation.
  • Ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
  • Accurately enter data into ICE systems, ensuring compliance with agency protocols and data integrity requirements.
  • Maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
  • Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from multiple databases, and other government sources.
  • Maintain up-to-date case status records, court scheduling details, and case tracking logs.
  • Generate case status reports and monitoring dashboards.
  • Assist with docket coordination with EOIR and USCIS. Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
  • Review appropriate paperwork for completeness and accuracy.
  • Ensure all administrative applications are reviewed, A-files are updated, and docket officers timely notified for appropriate law enforcement action.
  • Track compliance with release conditions and report violations, as applicable.
  • Assist ICE Office of Principal Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documentation as needed prior to court.
  • Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.

Removal and Post Removal Management Duties:
  • Organize and prepare removal documents and coordinate with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate.
  • Ensure aliens scheduled for removal have the necessary documentation in A-files per ICE instructions.
  • Ensure travel information, ICE Air scheduling and manifest(s) are completed, detention center release forms are prepared, and property inventories/receipts are ready on the scheduled time and day of departure.
  • Ensure detainees have the necessary legal paperwork, seven-day supply of medications, property, and valuables before transfer or removal.
  • Collect, review for completeness and accuracy, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in A-file
  • Ensure case is closed in ICE data systems and file is transferred to the National Record Center for storage.

Other duties:
  • Schedule interviews between detainees and ICE officers, consulates, and legal representatives as applicable.
  • Communicate with all aliens in the alien's primary language.
  • Provide other logistical and administrative support for ICE personnel as assigned.
  • Provide surge support after hours, including expanded breadth and depth of tasks, as required.

Qualifications
  • Must be able to meet all health requirements.
  • Must be a citizen of the United States.
  • Possess a high school diploma or equivalent (GED).
  • Pass a criminal background and consumer credit check (no criminal record or poor credit history).
  • Obtain and maintain a DHS/ICE government clearance.
  • Pass all pre-employment and random drug tests.
  • Pass a medical examination and meet health requirements as a continued condition of employment.
  • At least 18 years of age.
  • Possess a valid state driver's license.
  • Ability to greet and deal tactfully and professionally with the general public.
  • Read, write, speak fluent English.
  • Proficient at observation, memory of events, and ability to recall events to document in written report.
  • Capable of following, interpreting, and understanding written and verbal orders, policies and regulations, printed rules and regulations, detailed written orders, training instructions and materials, and can compose written and oral reports.
  • Ability to exercise good judgment: courage, alertness, an even temperament, and render satisfactory performance through his/her responsibilities.
  • Ability to maintain poise and self-control during potential emergencies and unexpected situations that may involve mental and physical stress such as disturbances, altercations, fires, and building evacuations.
  • Maintain a professional personal appearance, calm demeanor, and discretion with confidential information.
  • Possess a high degree of integrity, accountability and adhere to the American Correctional Association and DHS ICE Performance Based National Detention Standards.
  • Demonstrate an ability to work with a diverse population of people, including people of different cultures, with different values and lifestyles; with a cross-cultural perspective.
  • Maintain current/physical residency in the continental United States.

Physical Requirements:
  • This position requires the candidate to pass a pre-employment physical, maintain physical fitness standards and be willing and capable of the following physical requirements:
    • Ability to walk through all areas of the facility for tours of duty in varied (sometimes extreme) weather conditions.
    • Ability to stand, sit, walk, and bend for extended periods of time.
    • Ability to respond quickly during emergency situations, including jogging and fast walking to incidents.
  • Ability to work without restrictions and limitations:
    • Must be able to lift heavy objects up to 50lbs frequently and up to 70 pounds occasionally.
    • Must be able to push a wheelchair bound individual weighing up to 300 pounds and helping individual in and out of chair.
    • Must be able to bend, stoop, crawl, kneel, reach, and climb stairs, ladders and slopes periodically.
    • Strictly maintain physical fitness standards for law enforcement related position throughout your employment under this contract.
    • Must be capable of performing CPR and rendering assistance when needed.

Job ID
2026-24358
Work Type
Hybrid
Company Description
Work Where it Matters
Akima Infrastructure Protection (AIP), an Akima company, is not just another federal management operations contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AIP, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, AIP provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, AIP delivers the trained personnel, equipment, and processes to safeguard federal assets and provides protective services and detention management operations for critical mission requirements.
As an AIP employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

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