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Case Processing Jobs in California (NOW HIRING)

CoreCivic

Supervisor, Case Processing - Otay Mesa

San Diego, CA · On-site

$20.50 - $26.25/hr

The Supervisor, Case Processing is responsible for the supervision of case processing and administrative support to Immigration and Customs Enforcement's (ICE) immigration mission under the direction ...

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$30.1K

$42.1K

$51.3K

How much do case processing jobs pay per year?

As of Jul 15, 2026, the average yearly pay for case processing in California is $42,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $41,400.00 per year, depending on experience, location, and employer.

What is a Case Processing job?

A Case Processing job involves reviewing, organizing, and managing case files, ensuring all required documents are accurate and complete. Case Processors work in various industries, such as legal, healthcare, and immigration, where they track case progress and follow up on missing information. They often use database systems to enter and update case details while adhering to regulatory guidelines. Strong attention to detail and organizational skills are essential for this role.

What does a typical day look like for someone working in case processing?

A typical day for a Case Processing professional involves reviewing and entering case information, verifying documentation for accuracy, and following up with clients, attorneys, or other stakeholders to collect missing data. You may spend time updating case management systems, preparing reports, and ensuring all paperwork complies with relevant regulations. Collaboration with legal teams, administrative staff, and external partners is common, as is handling multiple cases simultaneously. This fast-paced environment requires multitasking and prioritizing tasks to meet strict deadlines, making strong organizational skills crucial for success.

What are the key skills and qualifications needed to thrive in the Case Processing position, and why are they important?

To thrive in a Case Processing role, you need strong attention to detail, organizational abilities, and familiarity with documentation or regulatory procedures, often supported by a background in law, administration, or a related field. Competence with case management software, databases, and document tracking systems is typically required, and certifications in legal or administrative processes may be advantageous. Excellent time management, communication, and problem-solving skills set candidates apart in this position. These competencies ensure that cases are accurately handled, deadlines are met, and regulatory standards are maintained throughout the process.

What are popular job titles related to Case Processing jobs in California? For Case Processing jobs in California, the most frequently searched job titles are:
What job categories do people searching Case Processing jobs in California look for? The top searched job categories for Case Processing jobs in California are:
What cities in California are hiring for Case Processing jobs? Cities in California with the most Case Processing job openings:
Case Processing jobs near you
Supervisor, Case Processing - Otay Mesa

Supervisor, Case Processing - Otay Mesa

CoreCivic

San Diego, CA • On-site

$44.10/hr

Full-time

Re-posted 27 days ago

CoreCivic rating

5.8

Company rating: 5.8 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

32nd of 41 rated prisons

Job description

$44.10 per hour
At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Supervisor, Case Processing. Come join a team that is dedicated to making an impact for the people and communities we serve.
The Supervisor, Case Processing is responsible for the supervision of case processing and administrative support to Immigration and Customs Enforcement's (ICE) immigration mission under the direction of ICE field office personnel. Manages staff during assigned shift to maintain adequate coverage, manage caseloads, set priorities, and ensure timely completion of tasks to oversee ERO case processing, docket management, data entry and records management, and removal management assistance. Plays a critical role in aligning administrative support functions with ICE's core mission and operations.
ESSENTIAL FUNCTIONS:
The incumbent should be able to perform all of the following functions at a pace and level of performance consistent with the job performance requirements.
1. Supervises case processing staff in the performance of their duties ensuring their work is in compliance with regulations and best practices. This includes training new employees, providing guidance and support to the team, listening to concerns and effectively resolving disputes or issues; taking corrective or disciplinary action; developing work schedules for subordinates; monitoring case management assignments; and approving leave requests.
2. Implements and monitors quality control measures to ensure accurate and compliant case management. Maintains compliance with accreditation standards and other relevant requirements.
3. Conducts internal case reviews and audits to verify accuracy and timely completion of document preparation and case management, case files and records review in ICE systems and removal documentation, confirming compliance with legal and ethical standards. Stays current on changes in immigration laws and regulations.
4. Directs and coordinates the execution of diverse and complex functions in coordination with other operations of ICE. Facilitates support of essential operations and maintains compliance with applicable policies and detention standards.
5. Serves as a technical expert and liaison in developing and maintaining relationships with various stakeholders in the federal government. Interfaces with ICE headquarters staff, local field office staff, including Field Office Directors (FODs), program staff, facility staff, other Department of Homeland Security (DHS) and Department of Justice officials, and third-party service providers.
6. Participates in recruitment, hiring and onboarding of new staff. Makes recommendations to supervisors concerning personnel matters such as employment, retention, promotion, wage adjustments, and discipline.
7. Motivates and encourages staff to perform their duties consistent with policy and procedures. Completes evaluations on all staff under direct supervision. Reviews contributor feedback provided by peers or other supervisors in accordance with company guidelines.
8. Facilitates team meetings, case strategy sessions, and other collaborative activities. Maintains clear communication with staff, clients, and other stakeholders.
9. Communicates effectively and coherently with administration, staff, detainees, federal officials, and the general public, particularly in situations requiring tact, diplomacy, understanding, fairness, firmness and good judgement. This includes giving information, instructions and directions, mediating disputes, advising of rights and processes, and providing reliable testimony in court or other formal settings.
10. Domestic U. S. travel may be required.
QUALIFICATIONS:
  • Graduate from an accredited college or university with a Bachelor's degree in Criminal Justice, Social or Behavioral Science, or a related field is required.
  • Three years of experience in criminal justice, corrections, or a related field is required.
  • One year of supervisory experience or one year as a Case Processing Specialist is required.
  • Additional qualifying experience may be substituted for the required education on a year-for-year basis.
  • Strong leadership and supervisory skills are required.
  • Must be proactive, detail-oriented, and able to thrive in a fast-paced environment.
  • Bilingual skills, with the ability to communicate verbally and/or in writing is preferred.
  • Proficiency in Microsoft Office applications is required.
CoreCivic is a Drug Free Workplace & EOE - Vets/Disabled.

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About CoreCivic

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At CoreCivic , we do more than manage inmates, we care for people. CoreCivic is currently seeking Registered Nurses who have a passion for providing the highest quality care in an institutional setting.

Industry

Public safety administration

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1983

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