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$30.5K

$42.7K

$52K

How much do case processing jobs pay per year?

As of Jun 18, 2026, the average yearly pay for case processing in the United States is $42,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $42,000.00 per year, depending on experience, location, and employer.

What is a Case Processing job?

A Case Processing job involves reviewing, organizing, and managing case files, ensuring all required documents are accurate and complete. Case Processors work in various industries, such as legal, healthcare, and immigration, where they track case progress and follow up on missing information. They often use database systems to enter and update case details while adhering to regulatory guidelines. Strong attention to detail and organizational skills are essential for this role.

What does a typical day look like for someone working in case processing?

A typical day for a Case Processing professional involves reviewing and entering case information, verifying documentation for accuracy, and following up with clients, attorneys, or other stakeholders to collect missing data. You may spend time updating case management systems, preparing reports, and ensuring all paperwork complies with relevant regulations. Collaboration with legal teams, administrative staff, and external partners is common, as is handling multiple cases simultaneously. This fast-paced environment requires multitasking and prioritizing tasks to meet strict deadlines, making strong organizational skills crucial for success.

What are the key skills and qualifications needed to thrive in the Case Processing position, and why are they important?

To thrive in a Case Processing role, you need strong attention to detail, organizational abilities, and familiarity with documentation or regulatory procedures, often supported by a background in law, administration, or a related field. Competence with case management software, databases, and document tracking systems is typically required, and certifications in legal or administrative processes may be advantageous. Excellent time management, communication, and problem-solving skills set candidates apart in this position. These competencies ensure that cases are accurately handled, deadlines are met, and regulatory standards are maintained throughout the process.

More about Case Processing jobs
What cities are hiring for Case Processing jobs? Cities with the most Case Processing job openings:
What states have the most Case Processing jobs? States with the most job openings for Case Processing jobs include:
What job categories do people searching Case Processing jobs look for? The top searched job categories for Case Processing jobs are:
Case Processing jobs near you
Infographic showing various Case Processing job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,678 per year, or $20.5 per hour.

Processing Site Supervisor

Anovaeon LLC

Williamsport, MD • On-site

$37/hr

Full-time

Posted 14 days ago

Job description

Anovaeon, LLC serves as a dedicated strategic partner to government and other customers. We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services.
We hire individuals who share our commitment to excellence and exceeding customer expectations. Anovaeon offers competitive salaries, comprehensive benefits, and training and development opportunities.
Position Overview:
The Processing Site Supervisor oversees daily case processing operations within an ICE processing facility. This position is responsible for supervising Case Processing Specialists and Case Processing Aides during assigned shifts, ensuring accurate administrative processing of immigration case documentation, and maintaining operational coordination with facility partners.
Processing Site Supervisors ensure that case processing operations are conducted efficiently, accurately, and in compliance with federal requirements. The supervisor coordinates daily workflow, manages staffing assignments, performs quality assurance reviews, and serves as the primary operational point of contact during their assigned shift.
This role reports directly to the Processing Operations Director and works closely with leadership across facility operations, including security, medical, IT, and administrative teams.
Essential Functions:
Shift Leadership & Team Supervision
  • Supervise Case Processing Specialists and Case Processing Aides during assigned operational shifts
  • Assign daily responsibilities and manage workload distribution among processing staff
  • Monitor team performance to ensure operational standards and productivity expectations are met
  • Provide direction, coaching, and operational guidance to processing personnel
  • Ensure proper staffing coverage and operational continuity during shifts
  • Address operational issues and staff concerns as they arise

Case Processing Operations Oversight
  • Oversee daily administrative case processing activities conducted by processing staff
  • Ensure case documentation and administrative tasks are completed accurately and within required timelines
  • Monitor case processing workflow to ensure efficient movement of cases through the processing pipeline
  • Support processing staff by resolving workflow bottlenecks or operational barriers
  • Ensure compliance with all ICE administrative processing procedures and operational protocols

Quality Assurance & Compliance
  • Conduct routine quality assurance reviews of case documentation and processing activities
  • Identify documentation errors, process gaps, or compliance issues and implement corrective actions
  • Monitor adherence to established procedures, policies, and operational guidelines
  • Maintain documentation of quality assurance reviews and operational observations
  • Escalate significant compliance or operational concerns to the Processing Operations Director

Operational Coordination
  • Coordinate with facility partners including security personnel, medical staff, IT support, and other operational teams
  • Facilitate communication between processing staff and other operational departments within the facility
  • Coordinate with facility leadership to ensure smooth detainee flow through processing activities
  • Support coordination of operational activities involving multiple departments

Staffing & Schedule Management
  • Develop and manage shift schedules for Case Processing Specialists and Case Processing Aides
  • Ensure appropriate staffing coverage to meet operational requirements
  • Monitor attendance, shift coverage, and workforce availability
  • Coordinate staffing adjustments in response to operational needs

Training & Staff Development
  • Support onboarding and training of new processing staff
  • Reinforce operational procedures and documentation standards with team members
  • Coordinate with training personnel to ensure staff receive required operational training
  • Provide ongoing performance feedback and mentorship to processing staff

Communication & Reporting
  • Provide operational updates and shift reports to the Processing Operations Director
  • Document significant operational events, workflow challenges, or staffing issues
  • Communicate operational priorities and updates to processing staff
  • Participate in leadership meetings and operational briefings as required

Knowledge and Skills
  • Strong leadership and team management skills
  • Ability to oversee complex operational workflows in a fast-paced environment
  • Strong organizational and coordination abilities
  • Excellent written and verbal communication skills
  • Ability to identify operational challenges and implement solutions
  • Strong attention to detail and commitment to quality assurance
  • Ability to maintain professionalism in secure government environments
  • Proficiency with Microsoft Office applications and administrative systems

Education and Experience
  • Bachelor's degree preferred; relevant experience may substitute for education
  • Minimum of 3-5 years of experience in administrative operations, case processing, or government program support
  • Prior supervisory or team leadership experience strongly preferred
  • Experience working in government operations, detention environments, legal administration, or immigration programs preferred
  • Experience with case management systems or administrative documentation processes preferred
  • Bilingual English-Spanish preferred
  • Must be a U.S. citizen to comply with federal contract requirements

Requirements of Employment
  • Employees must be a U.S. Citizen or a Legal Permanent Resident
  • Employment is contingent upon successful completion of the following screening:
    • Federal background investigation (up to and including a Tier 4 DHS clearance)
    • Criminal history check
    • Verification of employment and education history
    • Compliance with all government credentialing requirements
    • Drug screening
  • Employees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.

Work Environment
  • Fully onsite position within an ICE processing facility in Maryland
  • Work schedules include 24/7 coverage, and may include shifts on overnights, evenings, weekends and holidays.
  • Standard administrative office and processing facility environment
  • May involve extended periods of computer work and documentation processing
  • Fast-paced operational environment requiring attention to detail and professionalism

Physical Requirements:
  • Ability to sit at a computer workstation for extended periods while conducting data entry and interviews
  • Ability to stand and walk for extended periods during facility operations (up to 8-12 hours per shift)
  • Ability to lift, carry, and move supplies and equipment up to 50 pounds
  • Ability to bend, stoop, reach, and perform repetitive motions
  • Capability to work in varied environmental conditions (indoor/outdoor, temperature variations)
  • Ability to respond quickly to emergency situations throughout the facility
  • Visual acuity for detailed computer work and document review
  • Auditory ability to conduct interviews and monitor facility for safety concerns

Other Duties & Information:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
  • Position Type: Hourly Full-Time
  • Travel Requirements: None
  • Location: On-Site

About Anovaeon, LLC: https://www.anovaeon.com
Anovaeon, LLC is a solutions-driven company providing end-to-end expertise in humanitarian response. We don't staff projects-we bring the right teams with the right tools, guided by innovative leadership, that together deliver operational success. From disaster response and recovery to migration and emergency preparedness, we integrate strategic leadership with hands-on execution. Our team combines deep industry experience with data-driven solutions, ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success.
Anovaeon, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.
This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.
The pay range for this role is:
37 - 37 USD per hour (Hagerstown Processing)

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