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Care Management Assistant Jobs (NOW HIRING)

Summary The Care Management Assistant will assist Care Managers with coordinating various resources and referrals throughout the patients stay. The Care Management Assistant will hold responsibility ...

The Care Management Assistant is a patient-focused role that manages and optimizes patient care in collaboration with nurses and social work care managers, often serving as a bridge between patients ...

$20.07 - $28.59/hr

The Care Management Assistant is a patient-focused role that manages and optimizes patient care in collaboration with nurses and social work care managers, often serving as a bridge between patients ...

$20.07 - $28.59/hr

The House Calls Care Management Assistant is a patient-focused role that manages and optimizes patient care in collaboration with nurses and social work care managers, often serving as a bridge ...

The Care Management Assistant works under direction to provide assistance with the utilization review process such as intake, transmission and tracking of clinical reviews to payors, assistance with ...

The Care Management Assistant works under direction to provide assistance with the utilization review process such as intake, transmission and tracking of clinical reviews to payors, assistance with ...

Care Management Assistant

Sebring, FL · On-site

$16.51 - $26.42/hr

Collaborates with the Care Managers for patient care coordination needs. *Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with ...

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Care Management Assistant information

See salary details

$13

$43

$76

How much do care management assistant jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for care management assistant in the United States is $43.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $64.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by Care Management Assistants in coordinating patient care?

Care Management Assistants often encounter challenges such as managing communication between multiple healthcare providers, tracking complex patient cases, and ensuring timely follow-up on care plans. They must be highly organized and adaptable, as priorities can shift quickly based on patient needs. Building strong relationships with clinical staff and patients is essential for effective care coordination and providing quality support.

What are Care Management Assistants?

Care Management Assistants are healthcare professionals who support care managers, nurses, and social workers in coordinating and delivering patient care. Their responsibilities often include scheduling appointments, assisting with referrals, maintaining patient records, and communicating with patients and their families. They play a critical role in ensuring that patients receive timely and appropriate care by helping to organize services and provide administrative support. Care Management Assistants work in hospitals, clinics, and other healthcare settings, contributing to efficient care coordination and improved patient outcomes.

What is the difference between Care Management Assistant vs Care Coordinator?

AspectCare Management AssistantCare Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification or experience preferred
Work EnvironmentHealthcare facilities, clinics, or community health settingsHospitals, clinics, or insurance companies
Employer & IndustryHealthcare providers, insurance companies, social servicesHealthcare organizations, insurance providers, case management firms
Primary FocusSupporting care plans, assisting patients, administrative tasksCoordinating patient care, managing schedules, liaising with providers

Care Management Assistants and Care Coordinators both work in healthcare settings to support patient care. While Assistants focus on administrative support and assisting with care plans, Coordinators handle the organization and management of patient care processes. Both roles require similar credentials and are vital in ensuring seamless healthcare delivery.

What are the key skills and qualifications needed to thrive as a Care Management Assistant, and why are they important?

To thrive as a Care Management Assistant, you need strong organizational skills, attention to detail, and an understanding of healthcare processes, often supported by a high school diploma or an associate degree in a health-related field. Familiarity with electronic medical records (EMR) systems, scheduling software, and basic office tools like Microsoft Office is typically required. Excellent communication, empathy, and teamwork abilities help you interact effectively with patients, families, and healthcare providers. These skills are critical for ensuring smooth care coordination, accurate documentation, and positive patient experiences in healthcare settings.
More about Care Management Assistant jobs
What cities are hiring for Care Management Assistant jobs? Cities with the most Care Management Assistant job openings:
What are the most commonly searched types of Care Management jobs? The most popular types of Care Management jobs are:
What states have the most Care Management Assistant jobs? States with the most job openings for Care Management Assistant jobs include:
Infographic showing various Care Management Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $90,357 per year, or $43.4 per hour.

Care Management Assistant

Sralab

Chicago, IL

$19.52 - $33.46/hr

Full-time

Posted 13 days ago


Job description

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you'll be part of our life-changing mission and vision. You'll contribute to an innovative, multifaceted culture that is second to none - one that embraces collaboration, excellence, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.

Job Description Summary

The Care Management Assistant will assist Care Managers with coordinating various resources and referrals throughout the patients stay. The Care Management Assistant will hold responsibility of the insurance process whether this is through accurate and timely coding of expected length of stay for Medicare admissions and ownership of the continued insurance authorization process for all appropriate patients. The Care Manager Assistant maintains an understanding of the patients' plans of care and discharge information to assist Care Managers with ensuring a smooth and complete transition through the continuum.
The Care Management Assistant will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
The Care Management Assistant will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.

Job Description

The Care Management Assistant Will:
  • Maintain ownership of all continued insurance authorization updates for the inpatient population.

  • Proficiency in using various online insurance portals to ensure efficiency of insurance authorization updates.

  • Ensure accurate and timely coding of patients with Medicare plans to create expected Length of Stay which is determined by CMS.

  • Assists in facilitating the discharge of patients from the hospital to home or extended care facilities by coordinating various processes and tasks related to discharge planning and resource utilization.

  • Provides and explains discharge forms to patients including Medicare Discharge Rights forms ensuring proper completion and appropriate signatures are obtained.

  • Assists with researching available resources and needs to facilitate discharge. Provides coverage for the Care Management Assistant and Care Management Administrative Coordinator when away from the facility.

  • Provides data entry and report generation as needed.

  • Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Reporting Relationships

Reports directly to the Director, IP Care Coordination and Resource Utilization

Knowledge, Skills & Abilities Required

  • Bachelor's degree in social work, psychology, or a related field preferred.

  • 2 years of experience with a knowledge of community resources, healthcare systems and interdisciplinary functioning is preferred.

  • Able to use professional concepts and apply company policies/procedures to work through multifaceted barriers affecting discharge.

  • Able to exercise judgment within defined procedures and practices to determine appropriate action.

  • Interpersonal communication and advocacy skills are required to work with patients and families, and various medical professionals within and outside of the hospital.

  • Capable of learning and utilizing technology to collect and analyze data and prepare and aggregate reports.

Working Conditions

Normal office environment with little or no exposure to dust or extreme temperature.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Pay and Benefits*:

Pay Range:

$19.52 - $33.46

Benefits:

Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations:https://www.sralab.org/benefits

*Benefits and benefits' eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.

Equal Employment Opportunity Employer

Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law.

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Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.