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Care Management Assistant Jobs (NOW HIRING)

Tri-County Care

Care Manager Associate

NY · On-site +1

Requirements Essential Responsibilities 1. Comprehensive Care Management * Assist in completing comprehensive assessments that identify medical, behavioral health, developmental, and social service ...

Tri-County Care

Care Manager Associate

Medford, NY · On-site +1

Requirements Essential Responsibilities 1. Comprehensive Care Management * Assist in completing comprehensive assessments that identify medical, behavioral health, developmental, and social service ...

Tri-County Care

Care Manager Associate

Brooklyn, NY · On-site

Requirements Essential Responsibilities 1. Comprehensive Care Management * Assist in completing comprehensive assessments that identify medical, behavioral health, developmental, and social service ...

ArchWell Health

Specialist, Care Management

Omaha, NE · On-site

Specialist, Care Management ArchWell Health is a new, innovative healthcare provider devoted to ... Medical Assistant (MA), Licensed Practical Nurse (LPN), or Certified Nursing Assistant (CNA) ...

Genesis HealthCare

JOB SUMMARY The Care Management Consultant functions to ultimately assist patients through the healthcare system by acting as a patient advocate and navigator. The Care Management Consultant creates ...

Regions Hospital

Care Management Associate

Saint Paul, MN · On-site

$20.74 - $31.10/hr

Main focus is to assist care management team (social workers and care managers) with discharge planning. Work Schedule: Monday - Friday, 8 hours no weekends or holidays. Required Qualifications:

HealthPartners

Care Management Associate

Saint Paul, MN · On-site

$20.74 - $31.10/hr

Main focus is to assist care management team (social workers and care managers) with discharge planning. Work Schedule: Monday - Friday, 8 hours no weekends or holidays. Required Qualifications:

ASML

Management Assistant

San Diego, CA · On-site

$42.01 - $63.01/hr

Care: We work hard to create a safe, inclusive environment, for our employees and our communities ... Manage complex calendars and scheduling across the manufacturing space, spanning multiple locations ...

ASML

Management Assistant

San Diego, CA

$42.01 - $63.01/hr

Care: We work hard to create a safe, inclusive environment, for our employees and our communities ... Manage complex calendars and scheduling across the manufacturing space, spanning multiple locations ...

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How much do care management assistant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for care management assistant in the United States is $43.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $64.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by Care Management Assistants in coordinating patient care?

Care Management Assistants often encounter challenges such as managing communication between multiple healthcare providers, tracking complex patient cases, and ensuring timely follow-up on care plans. They must be highly organized and adaptable, as priorities can shift quickly based on patient needs. Building strong relationships with clinical staff and patients is essential for effective care coordination and providing quality support.

What are Care Management Assistants?

Care Management Assistants are healthcare professionals who support care managers, nurses, and social workers in coordinating and delivering patient care. Their responsibilities often include scheduling appointments, assisting with referrals, maintaining patient records, and communicating with patients and their families. They play a critical role in ensuring that patients receive timely and appropriate care by helping to organize services and provide administrative support. Care Management Assistants work in hospitals, clinics, and other healthcare settings, contributing to efficient care coordination and improved patient outcomes.

What is the difference between Care Management Assistant vs Care Coordinator?

AspectCare Management AssistantCare Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification or experience preferred
Work EnvironmentHealthcare facilities, clinics, or community health settingsHospitals, clinics, or insurance companies
Employer & IndustryHealthcare providers, insurance companies, social servicesHealthcare organizations, insurance providers, case management firms
Primary FocusSupporting care plans, assisting patients, administrative tasksCoordinating patient care, managing schedules, liaising with providers

Care Management Assistants and Care Coordinators both work in healthcare settings to support patient care. While Assistants focus on administrative support and assisting with care plans, Coordinators handle the organization and management of patient care processes. Both roles require similar credentials and are vital in ensuring seamless healthcare delivery.

What are the key skills and qualifications needed to thrive as a Care Management Assistant, and why are they important?

To thrive as a Care Management Assistant, you need strong organizational skills, attention to detail, and an understanding of healthcare processes, often supported by a high school diploma or an associate degree in a health-related field. Familiarity with electronic medical records (EMR) systems, scheduling software, and basic office tools like Microsoft Office is typically required. Excellent communication, empathy, and teamwork abilities help you interact effectively with patients, families, and healthcare providers. These skills are critical for ensuring smooth care coordination, accurate documentation, and positive patient experiences in healthcare settings.
More about Care Management Assistant jobs
What cities are hiring for Care Management Assistant jobs? Cities with the most Care Management Assistant job openings:
What are the most commonly searched types of Care Management jobs? The most popular types of Care Management jobs are:
What states have the most Care Management Assistant jobs? States with the most job openings for Care Management Assistant jobs include:
What are popular job titles related to Care Management Assistant jobs? For Care Management Assistant jobs, the most frequently searched job titles are:
Care Management Assistant jobs near you
Infographic showing various Care Management Assistant job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 37% Full Time, 43% Part Time, and 16% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $90,357 per year, or $43.4 per hour.
Senior Care Management Assistant - Remote (PA/NJ/DE)

Senior Care Management Assistant - Remote (PA/NJ/DE)

Independence Blue Cross

Philadelphia, PA • On-site, Remote

Full-time

Posted 10 days ago

Independence Blue Cross rating

8.1

Company rating: 8.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

132nd of 260 rated insurance

Job description

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.
Under the supervision of the Supervisor Case Management Support the Sr Care Management Asst will provides administrative support to the clinical Case Management teams. Responsibilities include triage of Customer Segment Task list, outreach to members.
MAJOR ACTIVITIES:
  1. Reviews and processes case and condition management referrals from Customer Segment task lists per guidelines.
  2. Review task note and members' discharge status to prioritize work schedule.
  3. Check members' eligibility and demographic information.
  4. Outreach call to members following Case Management guidelines
    • Appropriate and thorough documentation of referral and calls in medical management system utilizing standard documentation
    • Introduce case management program and upon acceptance, schedule appointment at members' convenience or warm transfer to a registered nurse case manager.
    • Any immediate need or crisis identified is transferred to clinical designee (Sr. CMA MUST REMAIN ON LINE TO ANNOUNCE CALL)
    • If call is unsuccessful, Sr. CMA follows the appropriate failure to contact process and generates letter
    • If appointment is scheduled, Sr. CMA will add appointment time to case manager's outlook calendar and generates a task per guidelines.
    • If warm transfer. Sr. CMA transfers member to case manager and generates a task per guidelines.
    • When unable to reach member, or member declines, document in medical management system as per guidelines.
    • Documentation is in compliance with NCQA guidelines
  5. Develop tickler list for next business day, which includes any unfinished tasks.
  6. Complete weekly and monthly stats.
  7. Functions as Preceptor to new Care Management Assistants
  8. Retrieves and processes voice mails and external case management referrals per guidelines.
  9. Other duties as assigned

Education and Experience:
  • High school diploma, degree preferred.
  • Computer skills required.
  • Prior experience as CMA or Precertification Specialist position preferred.
  • The incumbent must be able to learn quickly, think logically, possess a problem-solving aptitude and understand the relationship between the IBC Family of Companies and Managed Care Programs.
  • Attention to detail and accuracy is crucial.
  • This position requires excellent customer services skills including an understanding of medical terminology in order to provide the best service to members and case management staff.
  • The incumbent must be computer-literate and able to research problems.

Fully Remote:
This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence's physical office locations to perform the work. However, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

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