ZipRecruiter

Log In

1

Call Center Representative Jobs in Alabama (NOW HIRING)

Limitless East Marketing

Call Center Agent

Birmingham, AL · On-site

$45K - $49K/yr

Job Summary We are seeking a motivated and sales-focused Call Center Representative to connect with prospective and existing customers, identify their needs, and promote relevant products and ...

Alphabe Insight Inc

Call Center Agent

Birmingham, AL · On-site

$45K - $49K/yr

Job Summary We are seeking a motivated and sales-focused Call Center Representative to connect with prospective and existing customers, identify their needs, and promote relevant products and ...

IQVIA

Work from Home

Birmingham, AL · Remote

$18/hr

The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation ...

Cahaba Medical Care

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate ... Representative will explain any patient preparation requirements and coordinate with clinics ...

Huntsville Hospital

Call Center Specialist

Huntsville, AL · On-site

$16 - $20/hr

Call Center Specialist The Orthopaedic Center is looking for a highly motivated Call Center ... Customer Service Representative experience preferred. Some insurance/billing experience preferred ...

Brook Valley Management

Call Center Manager

Birmingham, AL · On-site

$65K - $80K/yr

Customer Service Representatives POSITION SUMMARY Common Threads Charitable Donation Services is seeking an experienced Call Center Manager to lead the human-supported side of a modern, technology ...

previous page

Showing results 41-60

All JobsCall Center Representative JobsCall Center Representative Jobs in Alabama

Call Center Representative information

See Alabama salary details

$9

$16

$22

How much do call center representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for call center representative in Alabama is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

What are the most commonly searched types of Call Center Representative jobs in Alabama?

The most popular types of Call Center Representative jobs in Alabama are:

What are popular job titles related to Call Center Representative jobs in Alabama?

For Call Center Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Call Center Representative jobs in Alabama look for?

The top searched job categories for Call Center Representative jobs in Alabama are:

What cities in Alabama are hiring for Call Center Representative jobs?

Cities in Alabama with the most Call Center Representative job openings:

What are popular job titles related to Call Center Representative jobs in AL?

For Call Center Representative jobs in AL, the most frequently searched job titles are:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Alabama as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $33,769 per year, or $16.2 per hour.

Scheduler/Call Center Representative

Yadkin Valley Cabinet Co Inc

Montgomery, AL • On-site

$15.75 - $19.75/hr

Full-time

Re-posted 17 days ago

Job description

Company Description
Yadkin Valley Cabinet Co., Inc. was established in 1989 and has witnessed a tremendous amount of growth in a short period of time. We implement cutting edge technology that permits us to be competitive in all aspects of cabinet production.
Job Description
Core responsibilities include:
  • Answers all incoming calls and dispatch requests
  • Dispatches and assigns service requests
  • Performs duties as a member of a team where the following duties and
    responsibilities will be shared and adjusted to the customer's and/or
    leader's needs:
  • Supports the leaders in support services and should be Customer oriented.
    Relates to all customers in a friendly, accommodating, and respectful
    manner that creates good will.
  • Sets high personal standards of performance and accepts responsibility and accountability of all actions.
  • Committed to performance improvement and positive change and adheres to
    department dress code and proper hygiene when reporting to work and
    performing job duties.

Qualifications
Minimum Requirements:
  • Must be able to read, write, comprehend, and communicate the English language.
  • High school diploma or GED required.
  • Six months to one year of previous related experience and delegation skills is desired.
  • Five years working with computers and data entry is required as well as the ability to type 40 wpm.
  • Ability to remain calm in less than calm circumstances.
  • Strong Verbal and Written Communication Skills.
  • Flexibility, versatility, and reliability as a team player.

Physical Requirements:
  • Must be able to sit at desk for long periods.
  • May occasionally require walking, bending, or stretching.
  • Occasionally lifts, carries, pushes, and/or pulls equipment, materials, and supplies weighing 20 pounds or less.
  • The potential for eyestrain exists with long-term exposure to the computer monitor.
  • Must have adequate or corrected vision, hearing, and speech in order to communicate effectively via telephone, radio, and face to face.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply