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At&T Call Center Representative Jobs in Alabama (NOW HIRING)

Nexxaworks

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

BrandNest

Call Center Representative

Birmingham, AL

$17 - $27/hr

Job Overview Brand Nest is hiring motivated and professional Call Center Representatives to support customer communication efforts in Birmingham. This in-person role focuses on handling inbound and ...

Signius

Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center RepresentativeLocation: Mobile, AL (In-Office) l Pay: $17-$20/hrSchedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and HolidaysAt Signius, we pride ...

Signius

Full-Time Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center Representative Location : Mobile, AL (In-Office) l Pay: $17-$20/hr Schedule ... and Holidays At Signius, we pride ourselves on building a supportive, compassionate, and ...

Innovation At Work

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

The Candidate should provide best customer service at all times while using good discretion and judgment. The Candidate shall perform Other Duties as Assigned or Directed to Ensure Smooth Operation ...

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All JobsAt&T Call Center Representative JobsAt&T Call Center Representative Jobs in Alabama

At T Call Center Representative information

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$9

$16

$22

How much do at&t call center representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for at&t call center representative in Alabama is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What does an AT&T Call Center Representative do?

An AT&T Call Center Representative assists customers by answering inquiries about products and services, resolving billing or technical issues, and providing support for account management. They communicate with customers via phone, chat, or email, ensuring a positive customer experience. Representatives are trained to handle a variety of concerns efficiently and are expected to maintain professionalism and confidentiality at all times.

What are the key skills and qualifications needed to thrive as an AT&T Call Center Representative?

To thrive as an AT&T Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills and qualities are crucial for delivering effective support, resolving customer issues efficiently, and maintaining positive customer relationships.

What are some common challenges faced by AT&T Call Center Representatives, and how are they supported in overcoming them?

AT&T Call Center Representatives often encounter challenges such as managing high call volumes, handling upset customers, and staying updated with evolving products and services. To support representatives, AT&T provides comprehensive training, access to knowledge bases, and regular coaching sessions. Team leads and supervisors are typically available to assist with complex issues, and peer collaboration is encouraged to share strategies for effective customer service. This supportive environment helps representatives build confidence and improve their problem-solving skills over time.

What is the difference between At&T Call Center Representative vs Verizon Customer Service Representative?

AspectAt&T Call Center RepresentativeVerizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageTelecommunications, customer supportTelecommunications, customer support

Both At&T Call Center Representatives and Verizon Customer Service Representatives handle customer inquiries, troubleshoot issues, and provide support in the telecommunications industry. They typically require similar credentials and work in comparable environments. The main difference lies in the specific employer and product focus, but their roles and skills are largely aligned.

Does AT&T allow remote work?

AT&T Call Center Representatives can have remote work options, depending on the role and location. The company offers remote positions that typically require strong communication skills and familiarity with customer service tools. Availability of remote work may vary based on current company policies and job requirements.

What are popular job titles related to At&T Call Center Representative jobs in Alabama?

For At&T Call Center Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching At&T Call Center Representative jobs in Alabama look for?

The top searched job categories for At&T Call Center Representative jobs in Alabama are:

What cities in Alabama are hiring for At&T Call Center Representative jobs?

Cities in Alabama with the most At&T Call Center Representative job openings:

At T Call Center Representative jobs near you
Infographic showing various At&T Call Center Representative job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,769 per year, or $16.2 per hour.

Call Center Representative

Nexxaworks

Birmingham, AL • On-site

$15 - $18.75/hr

Other

Medical, Dental, Vision, PTO

Posted 13 days ago

Job description

Job Description: We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA. This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Responsibilities

  • Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
  • Provide clear, accurate, and timely information about company services and processes.
  • Handle a high volume of calls while maintaining professionalism and efficiency.
  • Document customer interactions and update records in internal systems.
  • Escalate complex issues to the appropriate department when necessary.
  • Follow up with customers to ensure resolution and satisfaction.

Qualifications:
Qualifications

  • Qualifications:
  • High School Diploma or equivalent (required).
  • Strong verbal communication and active listening skills.
  • Excellent problem-solving abilities and attention to detail.
  • Basic computer proficiency, including Microsoft Office and call center systems.
  • Ability to multitask and remain calm in a fast-paced environment.

Additional Information

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and advancement

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