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Call Center Representative Jobs in Dothan, AL (NOW HIRING)

Automated Health Systems

Be Seen First

Customer Service Representative

Dothan, AL · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • PTO

Automated Health Systems has remote full-time call center positions available. Classes starting ... As a Customer Service Representative, you will be responsible for assisting callers with questions ...

ThompsonGas

Customer Service Representative

Louisville, AL · On-site

$17.75 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative ThompsonGas is the nation's fastest growing propane retailer, and ... Degree or equivalent experience required * 3+ years of Customer Service experience (Call center ...

Kimball Midwest

Sales Representative

Dothan, AL · On-site

$55K - $95K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Sales Representative (Hybrid) As a Sales Representative, you are accountable for engaging with ... Effectively cold call on potential customers in the territory to grow a book of business. We focus ...

Kimball Midwest

Sales Representative

Dothan, AL · On-site

$55K - $95K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Sales Representative (Hybrid) As a Sales Representative, you are accountable for engaging with ... Effectively cold call on potential customers in the territory to grow a book of business. We focus ...

Stark Exterminators

Customer Service Representative

Enterprise, AL

$12.75 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: * generous time off, * 11 paid holidays, * 401(k) with ...

U-Haul

Customer Service Representative

Kinsey, AL · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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Call Center Representative information

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How much do call center representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for call center representative in Dothan, AL is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
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Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Dothan, AL as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $33,869 per year, or $16.3 per hour.

Call Center/Customer Service Rep

Automated Health Systems, Inc.

Dothan, AL • On-site

$14 - $18.25/hr

Full-time

Posted 12 days ago

Automated Health Systems rating

6.0

Company rating: 6.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

192nd of 224 rated it services

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote but will require you to pick up equipment in Tallahassee, Florida.
Responsibilities:
  • Assisting individuals with information and support regarding benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Benefits:
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities

Qualifications:
  • Minimum 2 years' experience in a call center environment required.
  • Experience in health/human services and knowledge of Medicaid preferred.
  • Strong PC proficiency required.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
  • Bilingual skills a plus.

AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"

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