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Call Center Representative Jobs in Dothan, AL (NOW HIRING)

Community Health Systems

Urology Physician

Dothan, AL · On-site

Call Coverage: Manage a 10-day/month call schedule, with locum support provided as we expand our ... center and is supported by a broad medical staff representing multiple specialties. Community ...

Coffman International

Sales Representative

Dothan, AL · On-site

Sales Representative Department: Vehicle Sales Reports To: Sales Manager, Sales Director Overview The Sales Representative plays a pivotal role in delivering a premium customer experience by offering ...

Coffman International

Sales Representative

Dothan, AL · On-site

Sales Representative Department: Vehicle Sales Reports To: Sales Manager, Sales Director Overview The Sales Representative plays a pivotal role in delivering a premium customer experience by offering ...

Goldin Metals, Inc.

Sales Representative

Dothan, AL · On-site

Goldin Metals is seeking a Sales Representative to join our team! This position is full-time , working day shift from Monday through Friday at our Dothan, AL branch . You will play a key role in ...

New

Summit Business Group

Sales Representative

Dothan, AL · On-site

$65K - $110K/yr

Sales Representative Number Of Openings: 1 Territory Sales Join our dynamic sales team at Summit where we reward your drive and determination. Current or former athletes or individuals with a ...

Community Health Systems

OB/GYN job in Dothan AL

Dothan, AL · On-site

$227K - $245K/yr

Call Schedule / Work Week: 1:4 / Monday - Thursday 8:00 AM - 5 PM; Friday 8:00 AM to 12 Noon ... center and is supported by a broad medical staff representing multiple specialties. Community ...

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Call Center Representative information

See Dothan, AL salary details

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How much do call center representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for call center representative in Dothan, AL is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
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Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Dothan, AL as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $33,869 per year, or $16.3 per hour.

Physician Urology - Competitive Salary

Community Health Systems

Dothan, AL • On-site

Other

Retirement, PTO

Re-posted 24 days ago

Community Health Systems rating

6.9

Company rating: 6.9 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

456th of 888 rated healthcare providers

Job description

Join Flowers Hospital, a 235-bed tertiary hospital with a strong community presence and exceptional payor mix, as we expand our urology services. We are seeking a talented urologist to join our distinguished team.

Position Highlights:

  • Untapped Potential: Serve a large, underserved population with extraordinary earning potential.
  • Call Coverage: Manage a 10-day/month call schedule, with locum support provided as we expand our team.
  • Flexible Employment Options: Choose between a hospital-employed position or joining an independent practice.
  • Extensive Service Area: Cover a vast region with a population of 350,000, including southern Alabama, western Georgia, and northern Florida.
  • Efficient OR Time: Enjoy readily available OR time with 7:15 am start times, custom flip rooms, and a focus on surgeon efficiency. Benefit from two new cystoscopy rooms and a lithotripsy room.
  • Advanced Technology: Utilize three Da Vinci XI robots, with skilled robotics proctors available for training. Perfect for candidates with or without robotic experience.
  • Experienced Support Teams: Collaborate with highly experienced nursing teams on dedicated med/surg and surgical floors, known for their longevity and low turnover.
  • Community & Lifestyle: Embrace a low cost of living with high pay, southern charm, and hospitality. Enjoy proximity to major cities, beautiful beaches, and excellent public and private schools. Safe, vibrant communities await you.

We also welcome J-1 Waiver candidates, with up to 30 J-1 Visa Waivers typically available each year.

Flowers Hospital is renowned for its dedication to exceptional patient care and safety. We are proud to have received a perfect score from The Leapfrog Group, reflecting our unwavering commitment to quality and safety in healthcare.

Base Salary Compensation Package May also Include:
  • Commencement bonus 
  • Assistance with medical education debt
  • Relocation assistance 
  • Reimbursement for Licensure, Dues and/or Subscriptions
  • Residency stipend for upcoming graduates
  • 401K, Profit sharing, PTO and CME allowance
About the Hospital

Flowers Hospital is a 235-bed acute care regional medical center located in Dothan, Alabama, serving patients across the Wiregrass region of southeast Alabama, southwest Georgia, and northwest Florida. The hospital provides comprehensive services, including 24-hour emergency care, intensive care, inpatient and outpatient surgery, diagnostic services, behavioral health, physical therapy and sports medicine, women’s services, maternity care, and nutritional counseling. Flowers Hospital has a long-standing role as a regional referral center and is supported by a broad medical staff representing multiple specialties.

Community

Dothan is located near the Alabama–Florida–Georgia border and is one of the most progressive cities in the Wiregrass region. The community offers a mild climate, affordable housing, low property taxes, and access to healthcare, education, shopping, and cultural amenities. Local attractions include the Dothan Area Botanical Gardens, outdoor recreation, and a growing regional economy.

What Community Health Systems employees say

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