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Call Center Representative Jobs in Semmes, AL (NOW HIRING)

Signius

Call Center Agent

Mobile, AL · On-site

$17 - $20/hr

Call Center Agents at Signius Communications in Mobile provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best ...

Signius

Full Time Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center Representative Location: Mobile, AL Signius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role ...

Bullard Management

Buy Center Representative

Mobile, AL · On-site

$60K - $75K/yr

About Company: Joe Bullard Automotive has been a trusted name in the Gulf Coast Automotive Industry since 1955. Currently operated by our third-generation owner, we have expanded to include seven ...

New

Ontime Service

Customer Care Representative

Daphne, AL · On-site

$16 - $18/hr

Join our team as a Customer Care Representative and become a key part of our team's customer ... High School Diploma or GED * 1-2 years of customer service or call center experience * Strong ...

AMVAC CHEMICAL CORP

Customer Service Representative

Axis, AL · On-site

$15.50 - $21.25/hr

AMVAC's CSR provides support to AMVAC's customers both internal and external and is a key focal ... Accountable success working in a call-center environment * Teamwork mind-set ready to provide Top ...

AMVAC Chemical

Customer Service Representative

Axis, AL · On-site

$15.50 - $21.25/hr

AMVAC's CSR provides support to AMVAC's customers both internal and external and is a key focal ... Accountable success working in a call-center environment * Teamwork mind-set ready to provide Top ...

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Call Center Representative information

See Semmes, AL salary details

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How much do call center representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call center representative in Semmes, AL is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

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Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Semmes, AL as of August 2026, with employment types broken down into 64% Full Time, 24% Part Time, and 12% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $31,277 per year, or $15 per hour.

Call Center Agent

Signius

Mobile, AL • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Immediately hiring Full Time Call Center Agents at Signius Communications - Mobile!Call Center Agents at Signius Communications in Mobile provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.Customer service experience is a plus, but not required.This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.To be successful in this role, you must have:A welcoming voice with an upbeat toneStrong command of the English language with good spelling and grammarComputer skills in a Windows based environmentGood attendanceThe ability to type 35 words per minute or more Our benefits for Full Time Employees include:Employee Stock OwnershipFull Medical, Dental, and Vision BenefitsPaid Vacation Traditional 401K with company matchingFree Life Insurance policyLegal Assistance Compensation: $20 / Hour  Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17 / Hour. Shifts Offered:Full Time - 40 hours per week, 10 hour shiftsMust be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule.Signius Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.Don't miss out on this opportunity - Apply Today! 
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