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Call Center Representative Jobs in Semmes, AL (NOW HIRING)

Signius

Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center RepresentativeLocation: Mobile, ALSignius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role ...

Signius

Full Time Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center Representative Location: Mobile, AL Signius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role ...

Ontime Service

Customer Care Representative

Daphne, AL · On-site

$16 - $18/hr

Join our team as a Customer Care Representative and become a key part of our team's customer ... High School Diploma or GED * 1-2 years of customer service or call center experience * Strong ...

Ontime Service

Customer Care Representative

Daphne, AL · On-site

$16 - $18/hr

Join our team as a Customer Care Representative and become a key part of our team's customer ... High School Diploma or GED * 1-2 years of customer service or call center experience * Strong ...

AMVAC CHEMICAL CORP

Customer Service Representative

Axis, AL · On-site

$15.50 - $21.25/hr

AMVAC's CSR provides support to AMVAC's customers both internal and external and is a key focal ... Accountable success working in a call-center environment * Teamwork mind-set ready to provide Top ...

AMVAC U.S.

Customer Service Representative

Axis, AL · On-site

$15.50 - $21.25/hr

AMVAC has an opportunity for an experienced Customer Service Representative (CSR) to become part of ... Demonstrated success working in a call-center environment * Teamwork is essential to provide ...

AMVAC Chemical

Customer Service Representative

Axis, AL · On-site

$15.50 - $21.25/hr

AMVAC's CSR provides support to AMVAC's customers both internal and external and is a key focal ... Accountable success working in a call-center environment * Teamwork mind-set ready to provide Top ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Semmes, AL

Call Center Representative information

See Semmes, AL salary details

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How much do call center representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call center representative in Semmes, AL is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are popular job titles related to Call Center Representative jobs in Semmes, AL? For Call Center Representative jobs in Semmes, AL, the most frequently searched job titles are:
What cities near Semmes, AL are hiring for Call Center Representative jobs? Cities near Semmes, AL with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Semmes, AL as of August 2026, with employment types broken down into 64% Full Time, 24% Part Time, and 12% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $31,277 per year, or $15 per hour.

Call Center Representative

Signius

Mobile, AL • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Full-Time Call Center RepresentativeLocation: Mobile, ALSignius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.Key Responsibilities:Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor.Accurately gather and relay essential information, ensuring all message details are thorough and precise.Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.Qualifications:A welcoming voice and an upbeat, professional tone.Strong command of the English language, including excellent spelling and grammar.Proficiency in a Windows-based computer environment.Ability to type 35 words per minute or more.Excellent attendance record.Availability to work one weekend day No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.Compensation and Benefits:Compensation: $20/hr with Perfect AttendancePerfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17 / Hour.Full-time employees are eligible for a robust benefits package including:Employee Stock OwnershipComprehensive Medical, Dental, and Vision BenefitsPaid VacationTraditional 401K with company matchingFree Life Insurance PolicyLegal AssistanceShifts:Full-Time - 40 hours per week, 10-hour shiftsMust be available to work a weekend day (Sat or Sun each week)Training will last approximately one week. On your second week, you will move to your new set schedule.Signius is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
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