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Call Center Representative Jobs in Semmes, AL (NOW HIRING)

Superior Life

Sales Representative

Lucedale, MS · Remote

Sales Representative We're looking for remote part time or full time independent sales ... call interview to learn more about you and discuss details on this rare opportunity. www ...

Superior Life

Sales Representative

Lucedale, MS · Remote

Part time or full time sales representative We're looking for remote part time or full time ... call interview to learn more about you and discuss details on this rare opportunity. www ...

DSI

Retail Support Specialist

Mobile, AL

$26/hr

Serve as the primary AT&T representative for these partners, leading in-store support for retail ... Previous call center or retail support experience is a plus. What We Offer * Competitive starting ...

DSI

Retail Support Specialist

Mobile, AL · On-site

$26/hr

Serve as the primary AT&T representative for these partners, leading in-store support for retail ... Previous call center or retail support experience is a plus. What We Offer * Competitive starting ...

DSI

Retail Support Specialist

Mobile, AL · On-site

$26/hr

Serve as the primary AT&T representative for these partners, leading in-store support for retail ... Previous call center or retail support experience is a plus. What We Offer * Competitive starting ...

Alfa Insurance

Sales Representative

Mobile, AL · On-site

Ensure effective operation of the service center including but not limited to: reports ... Becoming a sales representative with Alfa Insurance ® is more than just servicing customers and ...

Superior Life

Sales Representative

Lucedale, MS · Remote

We're looking for part time and full time sales reps and managers to market a highly unique service ... call interview to learn more about you and discuss details on this opportunity.

Kimball Midwest

Sales Representative

Daphne, AL · On-site

$55K - $95K/yr

Sales Representative (Hybrid) As a Sales Representative, you are accountable for engaging with ... Effectively cold call on potential customers in the territory to grow a book of business. We focus ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Semmes, AL

Call Center Representative information

See Semmes, AL salary details

$9

$15

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How much do call center representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center representative in Semmes, AL is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are popular job titles related to Call Center Representative jobs in Semmes, AL? For Call Center Representative jobs in Semmes, AL, the most frequently searched job titles are:
What cities near Semmes, AL are hiring for Call Center Representative jobs? Cities near Semmes, AL with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Semmes, AL as of August 2026, with employment types broken down into 64% Full Time, 24% Part Time, and 12% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $31,277 per year, or $15 per hour.

Customer Service Representative

Williams-Sonoma, Inc.

Mobile, AL • Remote

$15/hr

Temporary

Posted 15 days ago

Williams-Sonoma rating

6.6

Company rating: 6.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

Job description

Williams-Sonoma Inc. 
Customer Service Representatives
Seasonal Full Time availability 

Remote roles available in: Mobile, AL
Now accepting applications until August 30, 2026

Apply here directly for immediate feedback: Customer Service Representative - Seasonal - Williams-Sonoma Inc. Customer Care Centers
 
Why Join Us?
Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?
If you’re someone who:
  • Brings positive energy.
  • Solves problems with confidence.
  • Loves great products and even better discounts.
    …then you’ll feel right at home here!
 
Your Day to Day (Essential Functions):
Customer-Focused Support:
  • Serve as the first point of contact for customer inquiries via phone.
  • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
  • Handle escalations with professionalism, ensuring a smooth resolution process.

Problem-Solving & Ownership:
  • Apply critical thinking to troubleshoot issues and offer appropriate solutions.
  • Approve adjustments, returns, or other resolutions within established guidelines.
  • Follow up with customers to ensure complete satisfaction and issue solutions.

Service with Integrity:
  • Uphold company values by providing honest, ethical, and transparent support.
  • Maintain confidentiality of customer data and company policies.
  • Stay informed about product updates, policies, and procedures to provide accurate information.

Collaboration & Continuous Growth:
  • Work closely with team members and leadership to improve service processes.
  • Participate in ongoing training to enhance skills and stay ahead in customer service excellence.
  • Provide feedback to improve company policies and customer experience strategies.

What We Offer:
  • $15.00/hr. 
  • Recognition based incentives and bonuses for top performers.
  • Training, coaching and early conversion opportunities to build your career within our holiday season.
  • Employee discounts and perks (up to 40% off most products and brands). 

What We’re Looking For:
  • 1+ years of customer service experience (retail, call center, or hospitality preferred).
  • Strong communication skills - Ability to de-escalate and resolve issues professionally.
  • Problem-solving mindset - You think fast and adapt quickly.
  • Integrity and reliability - You do the right thing, even when no one is watching.
  • Comfortable working in a fast-paced environment with performance goals.
  • Tech-savvy - Ability to navigate multiple systems and multitask efficiently.

Work-From-Home Technology Requirements:
  • You must provide your own qualifying equipment and reliable internet connection.
 
Required Computer Setup:
  • Desktop, all-in-one computer or traditional laptop.
  • Windows 11 Home, Windows 11 Pro or Windows 11 Pro for Workstations.
  • Minimum 6 GB of RAM; 8 GB or more recommended.
  • Minimum screen resolution of 1920 × 1080.
  • Google Chrome.
  • Current antivirus protection.
  • Enough available storage to install required systems.
  • Windows 10 and older operating systems are not supported. Windows Education, Enterprise and Insider editions are also not supported.
  • Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices.
     
Required Equipment:
  • External mouse.
  • Keyboard.
  • Webcam.
  • Wired USB headset.
  • Wireless and Bluetooth headsets are not supported. Recommended models include the Jabra Evolve 20 UC and Logitech H390.
  • Your computer and internet connection must pass our pre-employment System Checker.
We do not recommend using built-in laptop track pads.
Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
 
Ready to Get Started?
Bring your energy, problem-solving skills and passion for helping people to Williams-Sonoma, Inc.
Apply today and complete your application by August 30, 2026. Your next opportunity could start right from home!
Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state or local law. Reasonable accommodations are available during the application and employment process.

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