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Entry Level Call Center Representative Jobs in Alabama

Alphabe Insight

Call Center Representative

Birmingham, AL · On-site

$47K - $51K/yr

Call Center Representative At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image ...

Signius

Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center RepresentativeLocation: Mobile, ALSignius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role ...

Signius

Full Time Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center Representative Location: Mobile, AL Signius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role ...

Innovation At Work

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

Telephone Operator Must operate (cell phones, UAB paging, Access 3000, ASCOM phone) and/or monitor electronic telephone attendant console, a personal computer (PC), radio paging system, two-way radio ...

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All JobsCall Center Representative JobsEntry Level Call Center Representative JobsEntry Level Call Center Representative Jobs in Alabama

Entry Level Call Center Representative information

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$9

$16

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How much do entry level call center representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level call center representative in Alabama is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is considered a suitable entry-level position for individuals seeking customer service experience, communication skills development, and basic computer proficiency. It often requires minimal prior experience and offers opportunities for skill growth, making it a common starting point in the customer service industry.

How do you get an entry level call center representative job with no experience?

To get an entry level call center representative job with no experience, focus on developing strong communication and customer service skills, and highlight any relevant soft skills such as patience and problem-solving on your resume. Many employers provide on-the-job training, so demonstrating enthusiasm and a willingness to learn can improve your chances. Certifications in customer service or communication tools like CRM software can also be beneficial.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I work in an entry level call center representative without experience?

Entry level call center representative positions typically do not require prior experience, as they focus on customer service skills, communication, and basic computer knowledge. Employers often provide training on company-specific systems and procedures, making it accessible for candidates with little or no previous call center experience.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

How to be an entry level call center representative for beginners?

To become an entry-level call center representative, focus on developing strong communication and active listening skills, and familiarize yourself with customer service software and scripts. A high school diploma or equivalent is typically required, and some employers may prefer basic computer skills and a friendly, patient attitude. Training is often provided on the job to teach company-specific procedures and product knowledge.
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What cities in Alabama are hiring for Entry Level Call Center Representative jobs? Cities in Alabama with the most Entry Level Call Center Representative job openings:
Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in Alabama as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,769 per year, or $16.2 per hour.

Call Center Representative

Alphabe Insight

Birmingham, AL • On-site

$47K - $51K/yr

Other

Re-posted 8 days ago

Job description

Call Center Representative

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

We are seeking a professional and customer-focused Call Center Representative to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping others, solving problems, and building positive customer relationships in a fast-paced, team-oriented environment.

Responsibilities

  • Respond to customer inquiries regarding products and services.
  • Provide accurate information and professional assistance.
  • Resolve customer concerns in a timely and courteous manner.
  • Maintain accurate records of customer interactions.
  • Identify customer needs and recommend appropriate solutions.
  • Follow company customer service standards and procedures.
  • Support customer satisfaction and retention initiatives.
  • Collaborate with team members to achieve service goals.
  • Maintain professionalism during all customer interactions.
  • Participate in ongoing training and professional development.

Benefits

  • Paid training
  • Career advancement opportunities
  • Professional development programs
  • Supportive and collaborative work environment
  • Performance-based growth opportunities
  • Employee recognition programs
  • Ongoing mentorship and coaching

Qualifications

  • High school diploma or equivalent required.
  • Strong verbal communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude and professional demeanor.
  • Strong organizational and multitasking skills.
  • Ability to work effectively in a team-oriented environment.
  • Reliable, adaptable, and detail-oriented.
  • Previous experience in customer service, retail, hospitality, or a customer-facing role is a plus but not required.

Competitive Salary: $47,000 – $51,000 annually. Opportunities for professional growth and career advancement. Comprehensive training and ongoing development. Supportive, collaborative, and inclusive work environment. Performance recognition and advancement opportunities. Develop valuable skills in business development, client relations, communication, negotiation, and leadership. Full-Time Position.

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