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Part Time Call Center Representative Jobs in Alabama

Troy University

Customer Service Representative

Troy, AL · On-site

$15 - $20.50/hr

... Call Center Division Finance and Administration Campus Troy Online Work Status Part-Time (IPT) Temporary No Location Troy - T01 Job Summary The Customer Service Representative position is responsible ...

Aspen Dental

Associate Dentist

Troy, AL · On-site

Job Type: Full-time, Part-time At Aspen Dental, we put You 1st. We offer: * An income potential ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Aspen Dental

Associate Dentist

Foley, AL

... Type: Part-time At Aspen Dental, we put You 1st. We offer:    * An income potential that ... call center, learning and development, plus so much more    *Source: ADA Health Policy ...

Aspen Dental

Associate Dentist

Foley, AL · On-site

Job Type: Part-time At Aspen Dental, we put You 1st. We offer: * An income potential that's twice ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Aspen Dental

Associate Dentist

Montgomery, AL

... Type: Part-time At Aspen Dental, we put You 1st. We offer:    * An income potential that ... call center, learning and development, plus so much more    *Source: ADA Health Policy ...

Aspen Dental

Associate Dentist

Troy, AL

... Part-time At Aspen Dental, we put You 1st. We offer:    * An income potential that's twice as ... call center, learning and development, plus so much more    *Source: ADA Health Policy ...

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All JobsCall Center Representative JobsPart Time Call Center Representative JobsPart Time Call Center Representative Jobs in Alabama

Part Time Call Center Representative information

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$9

$16

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How much do part time call center representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for part time call center representative in Alabama is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What does a part time call center representative do?

A Part Time Call Center Representative is responsible for handling incoming or outgoing customer calls on behalf of a company. Their main duties include answering questions, resolving complaints, providing information about products or services, and documenting customer interactions. They typically work flexible hours, often evenings or weekends, and may work in various industries such as retail, banking, or telecommunications. Good communication and problem-solving skills are essential for this role.

What are some common challenges faced by part time call center representatives, and how can they be managed?

Part time call center representatives often face challenges such as handling high call volumes during peak shifts, adapting to various customer personalities, and staying updated on product or service changes with limited hours. Effective time management and strong communication skills are key to managing these challenges. Employers typically provide thorough training and ongoing support, and teamwork is encouraged to ensure representatives feel prepared and confident during their shifts.

What are the key skills and qualifications needed to thrive as a part time call center representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, problem-solving, and a positive attitude are crucial soft skills for excelling in customer interactions. These competencies ensure efficient issue resolution, customer satisfaction, and smooth workflow in a fast-paced call center environment.

What are the most commonly searched types of Call Center Representative jobs in Alabama?

The most popular types of Call Center Representative jobs in Alabama are:

What are popular job titles related to Part Time Call Center Representative jobs in Alabama?

For Part Time Call Center Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Part Time Call Center Representative jobs in Alabama look for?

The top searched job categories for Part Time Call Center Representative jobs in Alabama are:

What cities in Alabama are hiring for Part Time Call Center Representative jobs?

Cities in Alabama with the most Part Time Call Center Representative job openings:

Part Time Call Center Representative jobs near you
Infographic showing various Part Time Call Center Representative job openings in Alabama as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,769 per year, or $16.2 per hour.

Patient Services Representative-Part Time-call center

Southlake Orthopaedics

Hoover, AL • On-site

$15.50 - $19.75/hr

Part-time

Posted 7 days ago

Job description

POSITION SUMMARY:

The Patient Services Representative (PSR) serves as the first point of contact for patients-both in person and over the phone-and is responsible for delivering a seamless, compassionate, and efficient patient experience. This role combines front desk responsibilities with call center functions, including appointment scheduling, insurance verification, and patient intake support. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment that requires excellent communication and problem-solving skills.


QUALIFICATIONS AND SKILLS:

  • High School Diploma or equivalent required
  • 6 months of experience in a medical office or call center environment, preferably in a healthcare setting.
  • Knowledge of EHR systems and medical terminology is highly desirable.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work independently in a fast-paced environment.
  • Proficiency in Microsoft Office and other relevant software platforms.
  • Exceptional attention to detail and organizational skills.

ESSENTIAL RESPONSIBILITIES:

Patient Communication & Customer Service

  • Answer incoming calls promptly and courteously in a high-volume call center environment.
  • Greet patients and visitors warmly and professionally at the front desk.
  • Respond to patient questions and concerns regarding services, appointments, billing, and referrals.
  • Maintain a positive and compassionate approach in all interactions with patients, families, staff, and providers.

Scheduling & Coordination

  • Schedule appointments for new and established patients using electronic scheduling software.
  • Confirm and update appointments and insurance eligibility.
  • Coordinate patient referrals and ensure referral documentation is complete.
  • Obtain prior authorizations and pre-certifications when required.

Patient Intake & Documentation

  • Accurately collect, verify, and input patient demographic and insurance information into the Electronic Health Records (EHR) system.
  • Create and maintain patient charts with up-to-date contact, pharmacy, and physician information.
  • Distribute and collect appropriate pre-visit documents and ensure they are completed and scanned into patient charts.

Front Desk Operations

  • Check patients in and out with accuracy and efficiency.
  • Collect copays and outstanding balances; issue receipts and maintain accurate financial records.
  • Monitor and prepare the daily appointment schedule.
  • Maintain the cleanliness and organization of the front desk and lobby areas.
  • Ensure forms, supplies, and patient-facing materials are stocked and available.


Insurance & Referral Management

  • Verify insurance coverage and obtain necessary referrals from primary or referring providers.
  • Communicate with insurance companies to facilitate eligibility checks and pre-authorizations.
  • Escalate urgent or unresolved issues appropriately to ensure timely patient care.

WORK ENVIROMENT:

  • This position operates in both a clinical front office and a call center setting.
  • Requires sitting, standing, and walking for extended periods.
  • Must be able to lift up to 25 lbs occasionally (e.g., stocking forms/supplies).

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


You must be able to pass a pre-employment background check and drug test for employment at Southlake Orthopaedics. Any job offer will be contingent on the results of such background check and drug test.

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