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Call Center Manager Jobs in Spring, TX (NOW HIRING)

Global Channel Management

Call Center CSR

Houston, TX · On-site

$14.75 - $19/hr

SAP/ QP1 experience Background in call center environment, and managing account from the customer via email, phone, and emails. Must be willing to work and ready to engage with the team Must have ...

Alphabe Insight Inc

Call Center Representative

Houston, TX · On-site

$53K - $59K/yr

Job Summary We are seeking a professional and customer-focused Call Center Representative to communicate with customers, answer questions, and provide helpful information about products and services.

Alphabe Insight Inc

Call Center Representative

Houston, TX · On-site

$53K - $59K/yr

Job Summary We are seeking a professional and customer-focused Call Center Representative to communicate with customers, answer questions, and provide helpful information about products and services.

houstonzoo

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products ...

24 Hour Fitness

Call Center Representative

Houston, TX · On-site

$15.25 - $19/hr

JOB SUMMARY As a Call Center Representative, you are responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a ...

24 Hour Fitness

Call Center Representative

Houston, TX · On-site

$14.75 - $18.50/hr

JOB SUMMARY As a Call Center Representative, you are responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a ...

TPI Inc. Inc

Call Center Representative

Houston, TX · On-site

$18/hr

Manage 100 inbound calls daily in a timely manner while providing high quality service. * Handling ... Previous Call Center environment experience required * 1 year of customer care experience preferred

Merixcen

Call Center Representative

Houston, TX · On-site

$19 - $25/hr

Position Overview We are looking for a motivated and professional Call Center Representative to join our Houston team. The representative will handle inbound customer interactions, answer questions ...

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Spring, TX

Call Center Manager information

See Spring, TX salary details

$26.3K

$56.8K

$97.4K

How much do call center manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for call center manager in Spring, TX is $56,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $66,700.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Spring, TX?

The most popular types of Call Center jobs in Spring, TX are:

What are popular job titles related to Call Center Manager jobs in Spring, TX?

For Call Center Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Spring, TX look for?

The top searched job categories for Call Center Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Call Center Manager jobs?

Cities near Spring, TX with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Spring, TX as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,805 per year, or $27.3 per hour.

Call Center Representative

Houston, TX • On-site

Professional Moving & Storage
See more jobs at Professional Moving & Storageexternal

$15.25 - $19/hr

Full-time

Re-posted 12 days ago

Job description

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills.

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