ZipRecruiter

Log In

1

Call Center Manager Jobs in Spring, TX (NOW HIRING)

Corporate Office

Call Center Representative

Katy, TX · On-site

$14.75 - $18.25/hr

Use effective problem-solving skills to help customers resolve issues on the first call as quickly and efficiently as possible. * Respond to inquiries with wholly accurate information or know how to ...

BAKERRIPLEY

Call Center Specialist (1993)

Houston, TX · On-site

$78K - $79K/yr

Job Summary A Call Center Specialist serves as the primary point of contact for neighbors ... Multitasking and time management skills to handle high call volumes efficiently. * Basic computer ...

PYEK

Call Center Representative

Katy, TX · On-site

$14.75 - $18.25/hr

Use effective problem-solving skills to help customers resolve issues on the first call as quickly and efficiently as possible. * Respond to inquiries with wholly accurate information or know how to ...

Cowabunga Vegas

Call Center Representative

Katy, TX · On-site

$14.75 - $18.25/hr

Use effective problem-solving skills to help customers resolve issues on the first call as quickly and efficiently as possible. * Respond to inquiries with wholly accurate information or know how to ...

FCCU

Call Center Rep - Part Time (29 hours)

Houston, TX · On-site

$16/hr

This position effectively manages multiple daily calls while also completing a variety of daily administrative tasks. In addition to providing first rate member service, the Call Center Rep is ...

Kedrion S.p.A.

Plasma Center Manager

Houston, TX · On-site

Join KEDPLASMA as a Center Manager and take charge of one of our plasma donation centers. In this leadership role, you'll be responsible for overall center performance - ensuring operations run ...

Joe Myers Toyota

Buying Center Manager

Houston, TX

The Buying Center Manager will be focused and specifically trained to acquire additional inventory for the dealership through active prospecting using all available prospecting resources to identify ...

Joe Myers Toyota

Buying Center Manager

Houston, TX · On-site

The Buying Center Manager will be focused and specifically trained to acquire additional inventory for the dealership through active prospecting using all available prospecting resources to identify ...

Joe Myers Toyota

Buying Center Manager

Houston, TX · On-site

The Buying Center Manager will be focused and specifically trained to acquire additional inventory for the dealership through active prospecting using all available prospecting resources to identify ...

Joe Myers Toyota

Buying Center Manager

Houston, TX · On-site

The Buying Center Manager will be focused and specifically trained to acquire additional inventory for the dealership through active prospecting using all available prospecting resources to identify ...

Joe Myers Toyota

Buying Center Manager

Houston, TX · On-site

The Buying Center Manager will be focused and specifically trained to acquire additional inventory for the dealership through active prospecting using all available prospecting resources to identify ...

next page

Showing results 1-20

All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Spring, TX

Call Center Manager information

See Spring, TX salary details

$26.3K

$56.8K

$97.4K

How much do call center manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for call center manager in Spring, TX is $56,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $66,700.00 per year, depending on experience, location, and employer.

What Does a Call Center Manager Do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a Call Center Manager, and why are they important?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What's the highest paying call center job?

The highest paying call center jobs are typically senior management roles such as Call Center Director or Operations Manager, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple call centers or large teams.

What jobs pay 4000 a week without a degree?

A Call Center Manager typically earns less than $4,000 weekly, but some high-level sales roles, real estate brokers, or specialized freelance consultants can reach or exceed that income without a degree. These positions often require strong experience, sales skills, or industry knowledge rather than formal education.

What are some common challenges a Call Center Manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What is the role of a call center manager?

A call center manager oversees daily operations of a call center, manages staff, ensures customer service quality, and meets performance targets. They coordinate training, handle escalations, analyze metrics, and implement process improvements to enhance efficiency and customer satisfaction.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, depending on experience, location, and company size. Salaries can vary widely, with some earning over $100,000 in high-demand or large organizations, and the role often requires strong leadership, communication skills, and familiarity with call center software tools.

What does a Call Center Manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs
What are the most commonly searched types of Call Center jobs in Spring, TX? The most popular types of Call Center jobs in Spring, TX are:
What are popular job titles related to Call Center Manager jobs in Spring, TX? For Call Center Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Call Center Manager jobs in Spring, TX look for? The top searched job categories for Call Center Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Call Center Manager jobs? Cities near Spring, TX with the most Call Center Manager job openings:
Call Center Manager jobs near you
Call Center Representative / Collections Specialist

Call Center Representative / Collections Specialist

UNIVERSAL FIDELITY, LP

Houston, TX

$15.50/hr

Other

Medical, Dental, Vision, Life

Re-posted 9 days ago

Job description

Are you confident on the phone and comfortable handling financial conversations?

We're looking for motivated Call Center Representatives to join our growing team.

If you're goal-driven and enjoy helping resolve account issues -this role is for you here at Universal Fidelity LP.

What You'll Do

  • Make outbound and receive inbound calls regarding outstanding accounts
  • Communicate clearly and professionally
  • Negotiate payment arrangements and resolve account balances
  • Update customer records accurately in our system
  • Meet daily and monthly performance targets

Why You'll Love This Role

  • Competitive base salary
  • Paid training and ongoing support
  • Location of the office is right off I-10
  • Stable, full-time position
  • Supportive, results-driven team environment

What We're Looking For

  • Strong communication and negotiation skills
  • Comfortably discussing financial matters
  • Basic computer skills
  • Previous call center or collections experience is a plus (not required - we train the right person)

 Who Thrives Here

  • Confident communicators
  • Resilient and goal-oriented individuals
  • People motivated by performance bonuses
  • Candidates who enjoy structured targets and measurable success

Growth Opportunities

High performers can advance into:

  • Team Lead
  • Quality Assurance
  • Account Management

We promote from within.

How to Apply

Send your resume and include:

  • Your availability
  • Interviews are being scheduled immediately.

Why You'll Love It Here:

  • Medical, Dental, Vision, Life Insurance and more!
  • Partner perks that offer discounts with over 4,000 merchants.
  • A fun and supportive team environment.
  • Opportunities for growth and advancement.
  • Luncheons and parties
  • Theme days, and monthly activities and contests
  • A job where your hard work truly makes a difference!

Pay Details

  • The positions starting pay is $15.50/hr

Founded in 1991, UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure we've built over more than 31 years in the industry. With a 97% diversity rate in our workforce, UFLP is proud to foster an inclusive environment. Join our team and be part of something exceptional!

Find us on Facebook and LinkedIn!

Apply