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Call Center Manager Jobs in Spring, TX (NOW HIRING)

24 Hour Fitness

Call Center Representative

Houston, TX · On-site

$15.25 - $19/hr

JOB SUMMARY As a Call Center Representative, you are responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a ...

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to ... Strong organizational and time management skills. * Ability to multitask and adapt in a fast-paced ...

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to ... Strong organizational and time management skills. * Ability to multitask and adapt in a fast-paced ...

Limitless East Marketing

Call Center Agent

Houston, TX

$34K - $39K/yr

Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to ... Strong organizational and time management skills. * Ability to multitask and adapt in a fast-paced ...

OmniCall Data Solutions

Call Center Rep

Houston, TX · On-site

$12/hr

Our call center agents help collect research data over the phone at our Houston location. Full Time positions are available. The focus of the research is market research and public policy. You will ...

ReqRoute Inc

Team Lead Inbound Call Center

Houston, TX · On-site

$21/hr

Complete minimum phone time requirement each week/month as assigned by team manager. Qualifications: * High level of Call Center knowledge and competence as evidenced by a minimum of 5 years ...

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Spring, TX

Call Center Manager information

See Spring, TX salary details

$26.3K

$56.8K

$97.4K

How much do call center manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for call center manager in Spring, TX is $56,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $66,700.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Spring, TX?

The most popular types of Call Center jobs in Spring, TX are:

What are popular job titles related to Call Center Manager jobs in Spring, TX?

For Call Center Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Spring, TX look for?

The top searched job categories for Call Center Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Call Center Manager jobs?

Cities near Spring, TX with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Spring, TX as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,805 per year, or $27.3 per hour.

Call Center Representative

24 Hour Fitness

Houston, TX • On-site

$15.25 - $19/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 8 days ago

24 Hour Fitness rating

6.3

Company rating: 6.3 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

29th of 63 rated gym and leisure clubs

Job description

ABOUT US
Celebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with over 270 clubs in 11 states nationwide. We provide a welcoming and inclusive environment, with thousands of square feet of premium strength and cardio equipment, turf zones, free weights, functional training areas, and more. Studio and cycle classes, personal training, and innovative digital and virtual offerings are all available options to keep our member's minds and bodies fit. Join us in creating a healthy happier world by changing lives through fitness!
JOB SUMMARY
As a Call Center Representative, you are responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a great opportunity for individuals with strong communication and sales skills to thrive in a fast-paced and rewarding environment.
ESSENTIAL DUTIES & RESPONSIBILITIES
* Make outbound calls to potential customers using the provided lead
* Engage customers in conversation to understand their needs and preference
* Present and promote our products or services over the phone
* Provide accurate information and answer customer inquiries
* Use effective communication and negotiation skills to close sales
* Update customer records in the sales software (e.g., Salesforce)
* Meet or exceed sales targets consistently
* Collaborate with team members to achieve call center goals
QUALIFICATIONS
Required Knowledge, Skills & Abilities
* Excellent communication and interpersonal skills
* Strong sales aptitude with the ability to persuade and influence other
* Ability to work well under pressure in a fast-paced environment
* Detail-oriented with good organizational skills
* High school diploma or equivalent
Preferred Knowledge, Skills & Abilities
* Prior experience in the fitness or retail industry preferred.
* Knowledge of Membership System software preferred.
* Previous experience in telemarketing, inside sales, or outbound calling is preferred
Physical Demands/ Environmental Conditions
* Able to work 8-hour shifts
Travel Requirement
* Work from central location
BENEFITS AT 24
In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
QUALIFICATIONS
Required Knowledge, Skills & Abilities
* Excellent communication and interpersonal skills
* Strong sales aptitude with the ability to persuade and influence other
* Ability to work well under pressure in a fast-paced environment
* Detail-oriented with good organizational skills
* High school diploma or equivalent
Preferred Knowledge, Skills & Abilities
* Prior experience in the fitness or retail industry preferred.
* Knowledge of Membership System software preferred.
* Previous experience in telemarketing, inside sales, or outbound calling is preferred
Physical Demands/ Environmental Conditions
* Able to work 8-hour shifts
Travel Requirement
* Work from central location

What 24 Hour Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About 24 Hour Fitness

Sourced by ZipRecruiter

At 24 Hour Fitness we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.

Industry

Fitness and sports centers

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1983

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