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Overnight Call Center Jobs in Spring, TX (NOW HIRING)

The Jenkins Organization

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and ...

TJO 10 X 10 MANAGEMENT, L.P.

Call Center Agent

Houston, TX · On-site

$16 - $18/hr

Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed. This position reports directly to the Call Center Director. ESSENTIAL ...

Dean's Professional Services

Call Center Agent

Humble, TX · On-site

$17/hr

Call Center Agent Location: Humble, TX Pay Rate: Starting at $17.00/hour Schedule: Monday-Friday 8:00 AM - 5:00 PM Dean's Professional Services is seeking a friendly, dependable, and customer-focused ...

Velocity Flex

Call Center Representative

Jersey Village, TX · On-site

$14 - $17.50/hr

Job Overview: We're looking for a highly skilled call center representative to join our client's team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters , you're not just another voice on the phone - you're part of a ...

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

Our Call Center Representatives are local to Houston, TX or any of the other locations operated by our company, yet work remotely to service thousands of prospects and members in their wellness ...

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All JobsCall Center JobsOvernight Call Center JobsOvernight Call Center Jobs in Spring, TX

Overnight Call Center information

See Spring, TX salary details

$9

$15

$22

How much do overnight call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for overnight call center in Spring, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

More about Overnight Call Center jobs

What are the most commonly searched types of Call Center jobs in Spring, TX?

The most popular types of Call Center jobs in Spring, TX are:

What are popular job titles related to Overnight Call Center jobs in Spring, TX?

For Overnight Call Center jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center jobs in Spring, TX look for?

The top searched job categories for Overnight Call Center jobs in Spring, TX are:

What cities near Spring, TX are hiring for Overnight Call Center jobs?

Cities near Spring, TX with the most Overnight Call Center job openings:

Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Spring, TX as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $33,154 per year, or $15.9 per hour.

Call Center Agent

The Jenkins Organization

Houston, TX • On-site

$14.25 - $18.75/hr

Other

Re-posted 6 days ago

Job description

Call Center Agent

At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and management.

We're currently expanding our team and are looking for Call Center Agents to join us. Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed.

This position reports directly to the Call Center Director.

Essential Job Duties:

  • Answer incoming calls and respond to customer emails.
  • Make reservations for customers.
  • Handle customer inquiries over the phone and via email.
  • Conduct research using available resources to provide the necessary information.
  • Manage and resolve customer complaints.
  • Offer customers detailed information about our products and services.
  • Enter new customer information into our system.
  • Update existing customer information as needed.
  • Identify and escalate priority issues to the appropriate channels.
  • Route calls to the relevant resources within the company
  • Follow up on customer calls when necessary.
  • Maintain detailed call logs according to our standard operating procedures.
  • Generate call reports to track performance and improve customer service.

Qualifications:

  • Excellent verbal and written communication skills
  • Strong listening skills to understand customer needs.
  • Analytical and problem-solving abilities
  • Customer service orientation and a desire to exceed expectations.
  • Strong organizational skills and attention to detail
  • Judgement to make sound decisions in a fast-paced environment.
  • Adaptability to handle various customer situations.
  • Ability to work well in a team environment.
  • Resilience and stress tolerance to handle challenging situations.
  • Ability to respond to customers' questions and address objections effectively.
  • Proficient in obtaining and maintaining customer information and leads.
  • Familiarity with customer service principles and practices
  • Knowledge of call center telephony and technology
  • Previous experience in a call center or customer service role is preferred.
  • Good data entry and typing skills.
  • Understanding of administration and clerical processes

Education and Experience:

  • High school diploma or equivalent
  • Proficient in relevant computer applications
  • Required language proficiency.
  • Knowledge of customer service principles and practices
  • Knowledge of call center telephony and technology
  • Some experience in a call center or customer service environment preferred.
  • Good data entry and typing skills.
  • Knowledge of administration and clerical processes

Physical Demands:

Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 20 pounds.

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