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Call Centers Jobs in Spring, TX (NOW HIRING)

Your Legacy Legal Care

Bilingual Intake Specialist

Houston, TX · On-site

$17 - $22.75/hr

... call centers, or scheduling is helpful but not required What Success Looks Like High call answer rate Consistent follow-up on all leads Accurate and efficient appointment scheduling Positive feedback ...

ATIA Ltd

Partners

Houston, TX

Company should generate at least one project per month Note 1: Marketing companies, and call centers can apply as well. Note 2: Individuals can apply only in the case they have prebuilt customer ...

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All JobsCall Centers JobsCall Centers Jobs in Spring, TX

Call Centers information

See Spring, TX salary details

$9

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How much do call centers jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call centers in Spring, TX is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $16.92 per hour, depending on experience, location, and employer.

What are some common challenges faced by call center agents, and how can they overcome them?

Call center agents often encounter challenges such as handling high call volumes, managing difficult customers, and meeting strict performance targets. To overcome these, agents benefit from strong communication skills, patience, and effective stress management techniques. Many centers provide ongoing training and support, including access to knowledge bases and team leaders, to help agents resolve issues efficiently and maintain customer satisfaction. Building rapport with colleagues and utilizing available resources can also make the work environment more collaborative and supportive.

What is a call center?

Call centers are centralized offices or facilities where customer service representatives handle inbound and outbound telephone calls on behalf of a company or organization. They are commonly used for customer support, telemarketing, technical assistance, and handling inquiries or complaints. Call centers use specialized software and telecommunication systems to manage large volumes of calls efficiently, ensuring customers receive timely assistance. Many companies rely on call centers to maintain high levels of customer satisfaction and streamline communication with clients.

What are the key skills and qualifications needed to thrive in a call center role, and why are they important?

To thrive in a call center role, you typically need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes specific product knowledge is often required. Patience, active listening, and the ability to remain calm under pressure are crucial soft skills for excelling in customer interactions. These competencies ensure effective service delivery, high customer satisfaction, and efficient resolution of issues in a fast-paced environment.

What is the difference between Call Centers vs Customer Service Representatives?

AspectCall CentersCustomer Service Representatives
Work EnvironmentLarge, centralized facilities handling high call volumesVaries; can be in call centers, retail, or office settings
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Employer & Industry UsageCustomer support, telecommunication, tech companiesRetail, banking, healthcare, tech
CertificationsOften none required; some roles may need trainingCustomer service training, product certifications

Call Centers are large facilities focused on handling high volumes of customer calls, often for multiple clients. Customer Service Representatives work in various environments, providing direct support to customers. While both roles require strong communication skills, call centers emphasize efficiency and volume handling, whereas customer service reps focus on personalized support. Understanding these differences helps job seekers find the right fit for their skills and career goals.

What are popular job titles related to Call Centers jobs in Spring, TX? For Call Centers jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Call Centers jobs in Spring, TX look for? The top searched job categories for Call Centers jobs in Spring, TX are:
What cities near Spring, TX are hiring for Call Centers jobs? Cities near Spring, TX with the most Call Centers job openings:
Call Centers jobs near you
Infographic showing various Call Centers job openings in Spring, TX as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 16% Part Time, and 7% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $31,867 per year, or $15.3 per hour.

Contingent HR Assistant (Fully Remote)

Endicott Call Centers

Houston, TX • Remote

$35K - $45K/yr

Full-time

Posted 17 days ago

Job description

Position Title: Contingent HR Assistant (Fully Remote)
This is not a regular full-time position. Hours vary based on business need.

This is a contingent HR Assistant position supporting a high volume BPO/call center environment. Due to the nature of the business, staffing and HR support needs can fluctuate daily. As such, this role requires a high degree of schedule flexibility and responsiveness. This is not a company benefits eligible or 1099 eligible role.

We’re seeking candidates who are:

  • Willing to work during volume spikes, especially during peak times such as large-scale hiring events, onboarding/offboarding surges or needing additional HR team support
  • Available on a short/limited notice basis, with a 2-3 week notice for most planned events. There are times where unexpected support could be needed and only 24 hours’ notice may be provided
  • Comfortable with inconsistent hours, including weeks with limited or no scheduled work, and others with up to 40 hours in a week
  • Hours of availability – Generally must be available between normal business hours of 8:00am – 6:00pm ET

About the Role:

We are seeking a highly dependable and adaptable Contingent HR Assistant to provide flexible, as-needed support to our Human Resources team. This role is ideal for an HR professional who thrives in a high-volume environment and enjoys stepping in during peak periods, coverage needs, or special projects. This position plays a critical part in maintaining HR continuity and service excellence across key functions.

Why Join Us as a Contingent HR Assistant?

  • Experience: Exposure to a variety of HR operations and special projects
  • Contribution: Be part of a high-impact HR team that values excellence, trust, and people-first service
  • Culture: We promote collaboration, integrity, and continuous learning

Key Responsibilities:

  • Provide as-needed support for core HR functions including onboarding, offboarding, file audits, and employee inquiries
  • Assist with data entry and HRIS updates in UltiPro UKG
  • Respond to assigned HR tickets, emails, and routine employee requests
  • Support LOA tracking and documentation under HR supervision
  • Prepare templates and forms for HR team use
  • Help maintain confidentiality and compliance with applicable labor laws
  • Jump in to support special projects or coverage for vacations, peak workload, or emergent needs
  • Collaborate cross-functionally with Operations, Payroll, IT, and other departments to ensure seamless execution of HR processes and issue resolution

Qualifications

Required:

  • 2+ years of experience in Human Resources
  • Available on a short/limited notice basis
  • Must be willing and able to accept and work at least 90% of the hours offered.
    • Due to the contingent nature of this role, scheduling is based on business demand. While total hours are not guaranteed, when hours are offered, the candidate is expected to maintain consistent availability and work at least 90% of those offered shifts unless there is a valid exception (e.g., pre-approved time off, emergencies).
  • Working knowledge of basic HR practices and employment laws (FMLA, ADA, wage & hour, etc.)
  • Experience using HR systems
  • Strong organizational, communication, and follow-through skills
  • Able to maintain confidentiality and professionalism in all matters
  • Comfortable with flexible scheduling and supporting HR virtually  
  • Remote (work from home) experience
  • Must reside in TX, IN, NC, NV, TN, PA, FL

Preferred:

  • Preferred in a fast-paced or contact center environment
  • BPO experience
  • Experience using UltiPro/UKG

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