Prior Experience in customer service, call centers, sales or hospitality (legal industry preferred). * Technical Skills: Proficiency using computers and multiple screens/systems. * Typing Speed:
Prior Experience in customer service, call centers, sales or hospitality (legal industry preferred). * Technical Skills: Proficiency using computers and multiple screens/systems. * Typing Speed:
Experience with finance, debt relief, debt consolidation, third party collections, sales, and call centers is an asset but not required. We provide training! Additional Information All your ...
Experience with finance, debt relief, debt consolidation, third party collections, sales, and call centers is an asset but not required. We provide training! Additional Information All your ...
Part-Time Specialist III, Call Center
Conroe, TX ยท On-site
$15 - $18.75/hr
LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star ... The PT Specialist III, Call Center provides student support, processes inbound calls, and acts as ...
Part-Time Specialist III, Call Center
Conroe, TX ยท On-site
$15 - $18.75/hr
LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star ... The PT Specialist III, Call Center provides student support, processes inbound calls, and acts as ...
Sales Representative (Leads Provided)
Houston, TX ยท On-site
$120K - $200K/yr
Ability to capitalize on sales opportunities at customer homes from provided leads via setters/call centers and supplement with personal leads and referrals * Ambitious and Resilient: Own the Sale or ...
Sales Representative (Leads Provided)
Houston, TX ยท On-site
$120K - $200K/yr
Ability to capitalize on sales opportunities at customer homes from provided leads via setters/call centers and supplement with personal leads and referrals * Ambitious and Resilient: Own the Sale or ...
In Person Patient Service Representative
Houston, TX ยท On-site
$17 - $19/hr
Strong customer service skills; prior experience in call centers or healthcare is not mandatory. * Excellent communication and active listening skills. * Ability to remain seated at the desk for ...
In Person Patient Service Representative
Houston, TX ยท On-site
$17 - $19/hr
Strong customer service skills; prior experience in call centers or healthcare is not mandatory. * Excellent communication and active listening skills. * Ability to remain seated at the desk for ...
Inbound Call Center Representative(Healthcare)
Houston, TX ยท Remote
$10 - $14/hr
With delivery centers and offices across North America and India, we take pride in building ... We are seeking a Employer Solutions Call Center Representative 1 to join our dynamic team. The ...
Quick apply
Inbound Call Center Representative(Healthcare)
Houston, TX ยท Remote
$10 - $14/hr
With delivery centers and offices across North America and India, we take pride in building ... We are seeking a Employer Solutions Call Center Representative 1 to join our dynamic team. The ...
Customer Service Lead
Houston, TX ยท On-site
Experience in fast-paced, people-focused roles such as hospitality, call centers, coaching, caregiving, or tutoring is a strong plus Why you'll love working here * Fulfillment - Make a real impact by ...
Customer Service Lead
Houston, TX ยท On-site
Experience in fast-paced, people-focused roles such as hospitality, call centers, coaching, caregiving, or tutoring is a strong plus Why you'll love working here * Fulfillment - Make a real impact by ...
Call Center Agent
Houston, TX ยท On-site
$14.25 - $18.75/hr
Call Center Agent At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and ...
Call Center Agent
Houston, TX ยท On-site
$14.25 - $18.75/hr
Call Center Agent At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and ...
Call Center Agent
Houston, TX ยท On-site
$16 - $18/hr
Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed. This position reports directly to the Call Center Director. ESSENTIAL ...
Quick apply
Call Center Agent
Houston, TX ยท On-site
$16 - $18/hr
Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed. This position reports directly to the Call Center Director. ESSENTIAL ...
Call Center Associate
Houston, TX ยท On-site
$16 - $17/hr
Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters , you're not just another voice on the phone - you're part of a ...
Call Center Associate
Houston, TX ยท On-site
$16 - $17/hr
Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters , you're not just another voice on the phone - you're part of a ...
Call Center Associate
Houston, TX ยท On-site
$16 - $17/hr
Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters , you're not just another voice on the phone - you're part of a ...
Call Center Associate
Houston, TX ยท On-site
$16 - $17/hr
Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters , you're not just another voice on the phone - you're part of a ...
Call Center Associate
Houston, TX ยท On-site
$16 - $17/hr
Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters, you're not just another voice on the phone -- you're part of a ...
Call Center Associate
Houston, TX ยท On-site
$16 - $17/hr
Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters, you're not just another voice on the phone -- you're part of a ...
Call Center Representative
Houston, TX ยท On-site
$15.25 - $19/hr
Call Center Representative The Call Center Representative will be responsible for answering all incoming calls and providing quality customer service while maintaining a professional, courteous ...
Call Center Representative
Houston, TX ยท On-site
$15.25 - $19/hr
Call Center Representative The Call Center Representative will be responsible for answering all incoming calls and providing quality customer service while maintaining a professional, courteous ...
Call Center Representative
Jersey Village, TX ยท On-site
$14 - $17.50/hr
Job Overview: We're looking for a highly skilled call center representative to join our client's team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick ...
Call Center Representative
Jersey Village, TX ยท On-site
$14 - $17.50/hr
Job Overview: We're looking for a highly skilled call center representative to join our client's team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick ...
Call Centers * Automotive Sales or BDC Automotive dealership experience is a plus, but we are willing to train the right candidate. Compensation * Starting pay from $15.00 per hour * Performance ...
Call Centers * Automotive Sales or BDC Automotive dealership experience is a plus, but we are willing to train the right candidate. Compensation * Starting pay from $15.00 per hour * Performance ...
Call Center Specialist
Houston, TX ยท On-site
$15/hr
Call Center Specialist * Location: Texas Medical Center * Schedule: Full-time, Evening Shifts * Shifts will vary between 2:00 PM to 11:00 PM depending on call center needs * Must be open to working ...
Call Center Specialist
Houston, TX ยท On-site
$15/hr
Call Center Specialist * Location: Texas Medical Center * Schedule: Full-time, Evening Shifts * Shifts will vary between 2:00 PM to 11:00 PM depending on call center needs * Must be open to working ...
Call Center Specialist
Houston, TX ยท On-site
$15/hr
Call Center Specialist * Location: Texas Medical Center * Schedule: Full-time, Evening Shifts * Shifts will vary between 2:00 PM to 11:00 PM depending on call center needs * Must be open to working ...
Call Center Specialist
Houston, TX ยท On-site
$15/hr
Call Center Specialist * Location: Texas Medical Center * Schedule: Full-time, Evening Shifts * Shifts will vary between 2:00 PM to 11:00 PM depending on call center needs * Must be open to working ...
Call Center Representative
Houston, TX ยท On-site
$15.25 - $19/hr
Call Center Representative We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving ...
Call Center Representative
Houston, TX ยท On-site
$15.25 - $19/hr
Call Center Representative We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving ...
Security Gate Officer
Houston, TX ยท On-site
$16/hr
As a Security Officer - Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc. What ...
Security Gate Officer
Houston, TX ยท On-site
$16/hr
As a Security Officer - Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc. What ...
General Manager - Houston
Houston, TX ยท On-site
We hire leaders from retail, restaurants, wireless, call centers, hospitality, and beyond. If you know how to drive performance and inspire people, you'll thrive here. --- What You'll Get:
General Manager - Houston
Houston, TX ยท On-site
We hire leaders from retail, restaurants, wireless, call centers, hospitality, and beyond. If you know how to drive performance and inspire people, you'll thrive here. --- What You'll Get:
Call Centers information
See Spring, TX salary details
$9.41 - $10.58
2% of jobs
$10.58 - $11.75
8% of jobs
$11.75 - $12.91
12% of jobs
$13.10 is the 25th percentile. Wages below this are outliers.
$12.91 - $14.08
18% of jobs
The median wage is $14.58 / hr.
$14.08 - $15.25
23% of jobs
$15.25 - $16.41
12% of jobs
$16.44 is the 75th percentile. Wages above this are outliers.
$16.41 - $17.58
12% of jobs
$17.58 - $18.75
5% of jobs
$18.75 - $19.91
4% of jobs
$19.91 - $21.08
2% of jobs
$21.08 - $22.25
2% of jobs
$9
$15
$22
How much do call centers jobs pay per hour?
What are some common challenges faced by call center agents, and how can they overcome them?
What is a call center?
What are the key skills and qualifications needed to thrive in a call center role, and why are they important?
What is the difference between Call Centers vs Customer Service Representatives?
| Aspect | Call Centers | Customer Service Representatives |
|---|---|---|
| Work Environment | Large, centralized facilities handling high call volumes | Varies; can be in call centers, retail, or office settings |
| Required Skills | Communication, problem-solving, multitasking | Communication, patience, product knowledge |
| Employer & Industry Usage | Customer support, telecommunication, tech companies | Retail, banking, healthcare, tech |
| Certifications | Often none required; some roles may need training | Customer service training, product certifications |
Call Centers are large facilities focused on handling high volumes of customer calls, often for multiple clients. Customer Service Representatives work in various environments, providing direct support to customers. While both roles require strong communication skills, call centers emphasize efficiency and volume handling, whereas customer service reps focus on personalized support. Understanding these differences helps job seekers find the right fit for their skills and career goals.

Bilingual Customer Support (Legal Services) - TX - Houston
Houston, TX โข Remote
$17/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
Job description
Bilingual Customer Support (Legal Services)
Various Full-Time shifts Pay: $17/hr
At Alert Communications, we provide around the clock live answering and intake solutions tailored specifically for the legal sector. Our team manages incoming leads, client onboarding and ongoing support for law practices nationwide.
We are seeking a fluent Bilingual Legal Intake Specialist to serve as the premier point of contact for individuals reaching out to our partner law firms. In this position, you will be responsible for evaluating and qualifying incoming inquiries, delivering compassionate customer care in both English and Spanish and ensuring a smooth, professional onboarding process from the very first call.
Requirements:
- Location: Must reside in Texas
- Language Fluency: Confidently handle inbound phone calls in both Spanish and English, tailoring your approach to comfortably guide each caller.
- Availability: Must be able to work one weekend day (Saturday or Sunday) and be available for Holidays.
- Experience: Prior Experience in customer service, call centers, sales or hospitality (legal industry preferred).
- Technical Skills: Proficiency using computers and multiple screens/systems.
- Typing Speed: Minimum of 35 WPM.
- Maintain high productivity, accuracy, and reliability standards by utilizing your time and system tools effectively.
Tech/Internet Requirements:
- This is a remote position that requires dedicated home setup.
- Internet Connection: High speed Fiber or Cable internet only (no satellite, DSL or WiFi).
- Speed: Minimum 15 Mbps upload/5 Mbps download.
- Hardwired Connection: Must use a direct Ethernet cable connection to your modem/outer.
- You must have a PC/Laptop (Windows 11 or higher) and a wired USB headset. (No Apple/Macbooks/Tablets)
- Wired USB headset with a mic
Benefits for Full-Time Employees:
- Employee Stock Ownership
- Full Medical, Dental, Vision
- Paid Vacation
- 401K with Company Matching
- Free Life Insurance Policy
- Legal Assistance
About Us: With over 40 years of experience, Alert Communications powers client communication in the legal, healthcare, and home service sectors. We support more than 3,000 clients across North America as a trusted, people powered voice for their business.
Alert is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
About Alert Communications Legal Call, Intake and Retainer Services for Law Firms
Sourced by ZipRecruiter
Industry
Legal services
Company size
201 - 500 Employees
Headquarters location
Camarillo, CA, US
Year founded
1965