ZipRecruiter

Log In

1

Call Center Manager Jobs in Spring, TX (NOW HIRING)

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters , you're not just another voice on the phone -- you're part of a ...

Catch Vibe Voice

Call Center Agent

Houston, TX · On-site

$47K - $52K/yr

You will play a crucial role in enhancing customer satisfaction by resolving inquiries, managing ... Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but ...

Prelude Fertility

Call Center Representative

Tomball, TX · On-site

$15.25 - $19/hr

Call Center Representative Our Call Center Representative will be responsible for providing ... Manage high call volume efficiently, ensuring timely responses. * Adhere to department scheduling ...

ASCENSUS

Call Center Representative

Houston, TX · Remote

$19/hr

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and ... This step accelerates the interview process, moving qualified candidates to hiring manager ...

Ascensus

Call Center Representative

Houston, TX · On-site

$19/hr

All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any ...

Biz Voice Boost

Call Center Representative

Houston, TX · On-site

$53K - $59K/yr

Call Center Representative At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image ...

Prelude Fertility

Call Center Representative

Tomball, TX · On-site

$15.25 - $19/hr

Our Call Center Representative will be responsible for providing positive and proactive ... Manage high call volume efficiently, ensuring timely responses. * Adhere to department scheduling ...

previous pagenext page

Showing results 21-40

All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Spring, TX

Call Center Manager information

See Spring, TX salary details

$26.3K

$56.8K

$97.4K

How much do call center manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for call center manager in Spring, TX is $56,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $66,700.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Spring, TX?

The most popular types of Call Center jobs in Spring, TX are:

What are popular job titles related to Call Center Manager jobs in Spring, TX?

For Call Center Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Spring, TX look for?

The top searched job categories for Call Center Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Call Center Manager jobs?

Cities near Spring, TX with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Spring, TX as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,805 per year, or $27.3 per hour.

Call Center Associate

Houston, TX • On-site

Same Day Water Heaters
Personal Services • 11 - 50 employees
Learn more about Same Day Water Heatersexternal

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 18 days ago

Job description

???? Now Hiring: Call Center Associate – Join the Same Day Water Heaters Family!

Are you looking for more than just a job? At Same Day Water Heaters, you’re not just another voice on the phone — you’re part of a tight-knit team that works hard, laughs often, and supports one another like family.

We’re a small, fast-growing national call center based in Houston, TX, helping customers schedule quick and reliable water heater service every single day. With busy season in full swing, we’re looking for friendly, motivated people who love great conversations and genuine teamwork.

If you enjoy connecting with people, solving problems, and being part of a fun, supportive environment — this is the place for you!

This role is 100% onsite, come join the energy of our call center!

???? What You’ll Do

  • Handle inbound and outbound calls with a smile (yes, customers can hear it!)
  • Help customers schedule their appointments quickly and easily
  • Share information about our services and answer product questions
  • Keep notes organized and accurate in our system
  • Use your problem-solving skills to make every call a great experience

Requirements

???? What Makes You a Great Fit

    • You bring great energy and a positive attitude to every call
    • You’re comfortable using scripts for guidance
    • You communicate clearly and professionally — and love helping others
    • You’re reliable, punctual, and ready to grow with a team that values you
    • Peak call times may require mandatory overtime
    • Flexibility to work different days/shifts — we’re open 7 days a week

Benefits

???? Perks & Benefits

    • $16–$17/hr starting pay
    • Health, Vision, Dental, and Life Insurance options
    • Incentive bonuses for performance & teamwork
    • Casual dress code — jeans & sneakers totally welcome
    • Flexible scheduling
    • A supportive, family-style work environment where your ideas matter