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Call Center Supervisor Jobs in Spring, TX (NOW HIRING)

Archer Systems, LLC

Call Center Rep.

Houston, TX

$15.25 - $19/hr

Completes weekly Call Center statistical reports ... Keeps supervisor informed of area activities and significant problems. * Completes required reports ...

Archer Systems

Call Center Rep.

Houston, TX · On-site

$15 - $18.75/hr

Completes weekly Call Center statistical reports ... Keeps supervisor informed of area activities and significant problems. * Completes required reports ...

The Jenkins Organization

Call Center Agent

Houston, TX

$14.25 - $18.75/hr

Call Center Agent At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and ...

TJO 10 X 10 MANAGEMENT, L.P.

Call Center Agent

Houston, TX · On-site

$16 - $18/hr

Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed. This position reports directly to the Call Center Director. ESSENTIAL ...

Farouk Systems

Call Center Representative

Houston, TX · On-site

$15.25 - $19/hr

Call Center Representative The Call Center Representative will be responsible for answering all incoming calls and providing quality customer service while maintaining a professional, courteous ...

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

Our Call Center Representatives are local to Houston, TX or any of the other locations operated by our company, yet work remotely to service thousands of prospects and members in their wellness ...

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All JobsCall Center Supervisor JobsCall Center Supervisor Jobs in Spring, TX

Call Center Supervisor information

See Spring, TX salary details

$26.3K

$56.8K

$97.4K

How much do call center supervisor jobs pay per year?

As of Jun 13, 2026, the average yearly pay for call center supervisor in Spring, TX is $56,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $66,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Call Center Supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as executive positions, specialized medical professionals, or successful entrepreneurs. These roles often require advanced skills, significant experience, or ownership of a business, and may involve long hours or high responsibility levels.

What are the key skills and qualifications needed to thrive as a Call Center Supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What are Call Center Supervisors?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

What is the role of a supervisor in a call center?

A call center supervisor oversees daily operations, manages staff performance, ensures customer service standards are met, and provides training and support to agents. They also handle escalated issues, monitor call metrics, and implement process improvements to enhance efficiency.

How much do call center supervisors make?

In Florida, call center supervisors typically earn an average salary of around $45,000 to $55,000 per year, depending on experience, company size, and location. Compensation may also include benefits such as health insurance and performance bonuses, and strong communication and leadership skills are often required for the role.

How much should a supervisor be paid?

The average salary for a call center supervisor typically ranges from $40,000 to $60,000 annually, depending on experience, location, and company size. Supervisors with strong leadership skills and familiarity with call center software may earn higher wages, and some roles include performance bonuses or benefits.
What are the most commonly searched types of Call Center Supervisor jobs in Spring, TX? The most popular types of Call Center Supervisor jobs in Spring, TX are:
What job categories do people searching Call Center Supervisor jobs in Spring, TX look for? The top searched job categories for Call Center Supervisor jobs in Spring, TX are:
What cities near Spring, TX are hiring for Call Center Supervisor jobs? Cities near Spring, TX with the most Call Center Supervisor job openings:
Call Center Supervisor jobs near you
Call Center Supervisor- Onsite Sugarland,Tx

Call Center Supervisor- Onsite Sugarland,Tx

GetixHealth

Houston, TX • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

GetixHealth rating

5.9

Company rating: 5.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

335th of 427 rated business services

Job description

Call Center Supervisor - Early Out Services
The Call Center Supervisor for Early Out Services leads day-to-day call center operations, driving team performance, delivering exceptional patient experiences, and supporting overall revenue cycle goals. This role is responsible for coaching and developing staff, ensuring compliance, and maintaining high standards of productivity, quality, and patient-centered service.
Key Responsibilities:
Operations & Performance Management
  • Oversee daily call center operations, ensuring productivity, service levels, and quality standards are consistently met
  • Monitor performance metrics and analyze reports to identify trends, gaps, and improvement opportunities
  • Provide real-time coaching, feedback, and support to team members to drive results
  • Step in during peak periods to assist with inbound calls, patient registration, appointment scheduling, and payment collection
  • Optimize staffing and resources while maintaining budget and operational efficiency

Team Leadership & Development
  • Lead, mentor, and develop a team of call center agents to achieve individual and team goals
  • Foster a positive, team-oriented environment aligned with company values
  • Deliver consistent coaching, recognition, and corrective feedback to improve performance and engagement
  • Support hiring, training, and retention initiatives

Patient Experience & Service Excellence
  • Ensure all patient interactions are handled with professionalism, empathy, and accuracy
  • Resolve escalated patient concerns and complaints in a timely and effective manner
  • Educate patients on billing, insurance, and financial responsibilities
  • Support financial counseling referrals when appropriate

Compliance & Documentation
  • Ensure accurate documentation of patient interactions, insurance details, and account updates
  • Maintain compliance with HIPAA and company policies at all times
  • Monitor quality assurance standards and ensure adherence to regulatory requirements

Process Improvement & Strategy
  • Identify and implement process improvements to increase efficiency, reduce errors, and enhance the patient experience
  • Support leadership with tactical planning and execution of strategic initiatives

Qualifications:
  • High school diploma required; Associate's or Bachelor's degree preferred
  • 2+ years in a healthcare call center or revenue cycle environment
  • 1+ year of supervisory or leadership experience
  • Strong knowledge of insurance verification, billing, and patient registration
  • Proficiency with Microsoft Office and call center systems
  • Strong leadership, communication, and problem-solving skills
  • Working knowledge of HIPAA and PHI handling
  • Bilingual (English/Spanish) preferred

Compensation:
  • Salary: $50,000
  • Bonus Potential: Eligible for a monthly bonus based on teams' performance.

Benefits & Incentives:
  • Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 60 days of full-time employment.
  • Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
  • 401(k) Plan: Eligible to participate in the company's 401(k) plan after 6 months of continuous service.
  • Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
  • Flexible Benefits: Customize your benefits package to fit your personal and family needs.

Why join GetixHealth?:
Founded in 1992, GetixHealth is a trusted leader in healthcare revenue cycle management, with offices across the U.S. and India. We're more than revenue cycle experts-we're a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 1,800 employees, we foster a culture that values professionalism, innovation, and-above all-people.
ARStrat/GetixHealth is an equal employment opportunity employer and participates in E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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