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Call Center Supervisor Jobs in Spring, TX (NOW HIRING)

houstonzoo

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products ...

24 Hour Fitness

Call Center Representative

Houston, TX · On-site

$14.75 - $18.50/hr

JOB SUMMARY As a Call Center Representative, you are responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a ...

24 Hour Fitness

Call Center Representative

Houston, TX · On-site

$15.25 - $19/hr

JOB SUMMARY As a Call Center Representative, you are responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a ...

ReqRoute Inc

Team Lead Inbound Call Center

Houston, TX · On-site

$21/hr

Supervises workload and oversees quality of work by assuring prompt feedback to associates ... High level of Call Center knowledge and competence as evidenced by a minimum of 5 years' experience ...

OmniCall Data Solutions

Call Center Rep

Houston, TX · On-site

$12/hr

Our call center agents help collect research data over the phone at our Houston location. Full Time positions are available. The focus of the research is market research and public policy. You will ...

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to provide exceptional support to our clients. In this role, you will serve as the first point of contact ...

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to provide exceptional support to our clients. In this role, you will serve as the first point of contact ...

Limitless East Marketing

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to provide exceptional support to our clients. In this role, you will serve as the first point of contact ...

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All JobsCall Center Supervisor JobsCall Center Supervisor Jobs in Spring, TX

Call Center Supervisor information

See Spring, TX salary details

$26.3K

$56.8K

$97.4K

How much do call center supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for call center supervisor in Spring, TX is $56,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $66,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by call center supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What are the key skills and qualifications needed to thrive as a call center supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What is a call center supervisor?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

How much do call center supervisors make in the US?

In the US, call center supervisors typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and whether the role involves team management or specialized skills.

How much does a call center supervisor make?

The average salary for a call center supervisor in Florida is approximately $45,000 to $60,000 per year, depending on experience, company size, and location. Supervisors often oversee teams, handle customer service issues, and may require leadership skills and familiarity with call center software.
What are the most commonly searched types of Call Center Supervisor jobs in Spring, TX? The most popular types of Call Center Supervisor jobs in Spring, TX are:
What are popular job titles related to Call Center Supervisor jobs in Spring, TX? For Call Center Supervisor jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Call Center Supervisor jobs in Spring, TX look for? The top searched job categories for Call Center Supervisor jobs in Spring, TX are:
What cities near Spring, TX are hiring for Call Center Supervisor jobs? Cities near Spring, TX with the most Call Center Supervisor job openings:
Call Center Supervisor jobs near you
Infographic showing various Call Center Supervisor job openings in Spring, TX as of July 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,805 per year, or $27.3 per hour.

Call Center Representative

24 Hour Fitness Worldwide, Inc.

Houston, TX • On-site

$28K - $36K/mo

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

FULL-TIME Full-time

LOCATION 12553 Westheimer Road Houston TX 77077

ABOUT US

Celebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with over 270 clubs in 11 states nationwide. We provide a welcoming and inclusive environment, with thousands of square feet of premium strength and cardio equipment, turf zones, free weights, functional training areas, and more. Studio and cycle classes, personal training, and innovative digital and virtual offerings are all available options to keep our member's minds and bodies fit. Join us in creating a healthy happier world by changing lives through fitness!

JOB SUMMARY

As a Call Center Representative, you are responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a great opportunity for individuals with strong communication and sales skills to thrive in a fast-paced and rewarding environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

* Make outbound calls to potential customers using the provided lead

* Engage customers in conversation to understand their needs and preference

* Present and promote our products or services over the phone

* Provide accurate information and answer customer inquiries

* Use effective communication and negotiation skills to close sales

* Update customer records in the sales software (e.g., Salesforce)

* Meet or exceed sales targets consistently

* Collaborate with team members to achieve call center goals

QUALIFICATIONS

Required Knowledge, Skills & Abilities

* Excellent communication and interpersonal skills

* Strong sales aptitude with the ability to persuade and influence other

* Ability to work well under pressure in a fast-paced environment

* Detail-oriented with good organizational skills

* High school diploma or equivalent

Preferred Knowledge, Skills & Abilities

* Prior experience in the fitness or retail industry preferred.

* Knowledge of Membership System software preferred.

* Previous experience in telemarketing, inside sales, or outbound calling is preferred

Physical Demands/ Environmental Conditions

* Able to work 8-hour shifts

Travel Requirement

* Work from central location

BENEFITS AT 24

In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.

DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

Salary range will vary based on geography of the applicant.

Pay Range for Los Angeles, Orange County and Seattle: $27,600.00-$34,500.00 (Exempt), $13.27-$16.59 (Non-Exempt)

Pay Range for Bay Area (California) & New York City (incl. New Jersey): $28,800.00-$36,000.00 (Exempt), $13.85-$17.31 (Non-Exempt)

Pay Range for San Diego & Carlsbad (California) and all other locations: $25,920.00-$32,400.00 (Exempt), $12.46-$15.58 (Non-Exempt)

FUNCTIONAL GROUP Sales

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