ZipRecruiter

Log In

1

Crm Manager Jobs (NOW HIRING)

DJ&A

CRM Manager

Missoula, MT · On-site

$40 - $50/hr

CRM Manager (Deltek VantagePoint) Location: Missoula, MT (preferred) or remote within the U.S. (hybrid considered) Employment Type: Full-time About DJ&A At DJ&A, you'll join a multidisciplinary ...

DJ&A

CRM Manager

Albuquerque, NM · On-site

$40 - $50/hr

CRM Manager (Deltek VantagePoint) Location: Missoula, MT (preferred) or remote within the U.S. (hybrid considered) Employment Type: Full-time About DJ&A At DJ&A, you'll join a multidisciplinary ...

I-Center California

CRM Manager

Los Angeles, CA · On-site

Position Title: CRM Manager Reports To: Deputy Director of Operations & Culture About Us The Movement Innovation Collaborative (MIC) is a new time-limited entity that will deepen and expand the ...

Ana Luisa

CRM Manager

Manhattan, NY · On-site +1

$90K - $105K/yr

Ana Luisa CRM Manager Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high quality jewelry shouldn't cost the planet. We believe that how we create our ...

Babbel GmbH

CRM Manager

New York, NY · On-site

$90K - $110K/yr

The CRM Manager will report to the Director of CRM, Revenue Expansion, and lead our global customer retention campaign strategy across email, push, and in-app messaging. This role focuses on ...

Advertise Purple

CRM Manager

Los Angeles, CA · On-site

$85K - $100K/yr

Title: CRM Manager Manager: Chief Growth Officer Location: Remote / United States Compensation: $85,000 OTE $110,000 About the Role At Advertise Purple, we've built a culture based on collaboration ...

Too Good To Go

CRM Manager

New York, NY · On-site

The Role As the CRM Manager for North America, you will own the local strategy and end-to-end execution across the US and Canada. Serving as a bridge between local impact and global excellence, you ...

Colgate-Palmolive Company

CRM Manager

New York, NY

$96K - $137K/yr

As the CRM Manager for Professional & Consumer Marketing, you will lead the campaign workstream for our Professional audience while playing a pivotal role in scaling our overarching Consumer (CCX ...

Wise

Senior CRM Manager

Austin, TX

As we continue to grow, we're looking for a Senior CRM Manager to own and elevate our Americas customer lifecycle strategy. Your Mission: You will hold the vision for how we communicate with ...

HARTING Technology Group

CRM Specialist

Elgin, IL · On-site

CRM Specialist Position type: Full-time Type of contract: Permanent HARTING stands for strong connections - across the globe. As one of the leading international suppliers of industrial connectivity ...

CIG COMPANIES SERVICES

CRM Administrator

Orlando, FL

As CRM Administrator, you will be responsible for the administration, optimization, and continuous improvement of the company's Customer Relationship Management (CRM) platform. The CRM Administrator ...

Triton College, IL

CRM Coordinator

River Grove, IL · On-site

$57.58K/yr

Posting Details Posting Summary Posting Number S00573P Position Title CRM Coordinator Position Type Mid Management Department Admissions Essential Function The CRM Coordinator serves as the ...

CONCEPT SERVICES, LTD

CRM Consultant

Akron, OH · On-site

$90K - $110K/yr

... manager before sharing it. Failure to uphold confidentiality may be grounds for termination. Professionalism & Integrity: The CRM Consultant is expected to professionally represent Concept at all ...

Turning Point Action

HubSpot CRM Specialist

Phoenix, AZ · On-site

Up to date self-development within all social media, Hubspot, Google Tag Manager and Go High Level ... Experience in campaign data analytics and CRM management. * Degree in data or computer science or ...

King and Spalding LLP

CRM Specialist

New York, NY · On-site

$77K - $97K/yr

The CRM Specialist is responsible for helping ensure the accuracy, consistency, and effective use of CRM data across the firm, supporting business development and marketing efforts and enabling ...

Vanguard Group

CRM Product Manager

Malvern, PA · On-site

Shape the Future of CRM & Sales Channels at Vanguard: At Vanguard, our sales channels are at the heart of how we empower our Financial Advisor Services (FAS) sales crew. As we continue to evolve, we ...

next page

Showing results 1-20

People also search for

All JobsCrm Manager Jobs

CRM Manager information

See salary details

$39K

$102.1K

$172K

How much do crm manager jobs pay per year?

As of May 28, 2026, the average yearly pay for crm manager in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What Does a CRM Manager Do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

What are the key skills and qualifications needed to thrive as a CRM Manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.

How does a CRM Manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What are CRM Managers?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

More about CRM Manager jobs
What cities are hiring for Crm Manager jobs? Cities with the most Crm Manager job openings:
What are the most commonly searched types of Crm jobs? The most popular types of Crm jobs are:
Who are the top companies hiring for Crm Manager jobs? The top employers for Crm Manager jobs are:
What states have the most Crm Manager jobs? States with the most job openings for Crm Manager jobs include:
What job categories do people searching Crm Manager jobs look for? The top searched job categories for Crm Manager jobs are:
CRM Manager jobs near you
Infographic showing various Crm Manager job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Temporary. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

CRM Manager

DJ&A

Missoula, MT • On-site

$40 - $50/hr

Full-time

Medical, Dental, Vision, PTO

Posted 7 hours ago

Job description

CRM Manager (Deltek VantagePoint)

Location: Missoula, MT (preferred) or remote within the U.S. (hybrid considered)

Employment Type: Full-time


About DJ&A

At DJ&A, you'll join a multidisciplinary professional services firm where our team plays a central role in delivering public-facing infrastructure projects across the western U.S. We’re dedicated to making a positive impact both in our industry and in the communities we serve. If you’re a driven, talented professional looking for purpose, challenge, and the opportunity to work with a fantastic team across remarkable locations and to make a meaningful impact, DJ&A is the place where your skills, ideas, and ambitions will thrive. We invite you to contribute to our ongoing success and advance your career at DJ&A.


Role Overview

DJ&A is preparing to transition from our current CRM platform to Deltek VantagePoint, and we are seeking a CRM Manager to lead this implementation and establish the foundation for long-term success.

This role will guide the firm through system configuration, data migration, workflow design, governance development, and firmwide rollout, with a target implementation by year-end. Following launch, the CRM Manager will serve as system owner, driving adoption, reporting, and continuous improvement across cross-functional teams.

The CRM Manager is both a hands-on system owner and a strategic partner to DJ&A’s business development and marketing team. This position is ideal for someone who enjoys building structured systems, leading change across teams, and translating CRM data into actionable business insight.

Indicators of success in this role include:

  • A successful CRM transition to Deltek VantagePoint by year-end, including clean and validated data migration
  • Clearly defined workflows, governance standards, and stage-gate processes that support consistent go/no-go decisions and accurate pipeline reporting
  • Improved CRM data completeness, accuracy, and accountability
  • Strong user adoption and engagement across business development and technical teams
  • Consistent integration of CRM insights into proposal strategy and business development performance

The ideal candidate values quality and clarity, is comfortable leading structured change, and thrives in a collaborative, relationship-driven environment where integrity, accountability, and people matter.


Key ResponsibilitiesCRM Transition and Implementation Leadership (Year 1 Priority)
  • Lead DJ&A’s transition from their current CRM platform to Deltek VantagePoint.
  • Partner with leadership to define CRM strategy, governance framework, and success metrics.
  • Configure system architecture, fields, workflows, permissions, and stage-gate processes aligned with business development and proposal operations.
  • Oversee CRM data audit, cleanup, mapping, and migration from the legacy system
  • Develop and execute a structured CRM rollout strategy and training plan to drive successful firmwide CRM adoption.
  • Develop post-launch support structure and continuous improvement roadmap.
Ongoing CRM Ownership & Optimization
  • Serve as the firm-wide administrator and subject matter expert for the Deltek VantagePoint CRM platform.
  • Maintain and continuously improve CRM structures, workflows, and permissions, and data governance standards.
  • Monitor system health, data integrity, and adherence to established processes.
User Adoption, Training & Support
  • Drive CRM adoption across business development, marketing, and technical staff.
  • Develop and deliver user training, documentation, and guidance tailored to different roles.
  • Provide ongoing support to users, helping teams efficiently enter, retrieve, and interpret CRM data.
  • Identify adoption gaps and implement practical solutions to improve engagement.
Business Development, Pipeline, and Proposal Integration
  • Align CRM usage business development goals and growth strategy.
  • Design and maintain opportunity stage-gate processes, data standards, and data governance policies that support consistent go/no-go decision-making.
  • Establish clear accountability frameworks and processes so technical staff maintain accurate and timely opportunity data.
  • Monitor pipeline data quality, proactively identifying gaps and working with technical teams to resolve them.
  • Collaborate with proposal leadership to define how CRM data is used throughout the proposal lifecycle, including capture planning, teaming, resume/project selection, and post-submittal tracking
  • Ensure client intelligence, relationship data, and win/loss insights are consistently incorporated into pursuit strategy discussions
Reporting, Dashboards & Insights
  • Develop and maintain dashboards and reports that provide clear visibility into pipeline health, client activity, and business development performance.
  • Translate CRM data into actionable insights for leadership and proposal teams.
  • Continuously refine reporting to meet evolving business needs.
Process Improvement & Cross-Functional Coordination
  • Document and improve CRM‑related business development processes.
  • Coordinate with business development, operations, and IT as needed to ensure CRM aligns with firm-wide workflows.
  • Support CRM‑related change‑management initiatives, including system enhancements and upgrades.

You Will Thrive in This Role If You:
  • Enjoy owning systems and processes end-to-end and making them better over time
  • Value clarity, consistency, and quality in data and decision‑making
  • Take pride in building tools and processes that support long-term growth
  • Like translating data into insight and helping teams work more effectively
  • Are enthusiastic about working across business development, marketing, and technical teams

QualificationsCore Competencies
  • Experience in the AEC (architecture, engineering, construction) or professional services industry
  • 3–7+ years of experience in CRM management, business development operations, marketing operations, or a related role
  • Hands-on experience administering a CRM system (Deltek VantagePoint experience strongly preferred)
  • Demonstrated ability to improve data quality, user adoption, and reporting
  • Strong organizational skills and attention to detail
  • Ability to communicate effectively with both technical and non-technical users
  • Experience developing and delivering a training program
Preferred
  • Demonstrated success leading a major system or process change initiative
  • Familiarity with business development, proposal processes, and pipeline management
  • Experience developing dashboards, KPIs, and performance reporting for leadership
  • Experience contributing to or leading CRM implementation, migration, or major system rollouts

What Success Looks Like (First 12–18 Months)
  • Successful implementation of Deltek VantagePoint CRM by year-end, including clean and validated data migration
  • CRM data is trusted, consistently used, and visibly supports business development decisions
  • Users actively engage with Deltek VantagePoint as part of their daily workflows
  • Leadership has clear, reliable visibility into pipeline health and pursuit priorities
  • Proposal teams regularly leverage CRM insights to inform strategy
  • CRM processes are documented, repeatable, and scalable as the firm grows
Physical Requirements
  • Ability to sit, stand, and use computer equipment for extended periods
  • Occasional travel to project sites, including outdoor environments and construction areas
  • Ability to lift up to 25 lbs. occasionally

Salary and Benefits
  • Competitive salary commensurate with experience
  • Comprehensive benefits package including:
  • Fully Paid Medical premiums for our High-Deductible Health Plan for employees, spouses, and dependents
  • Dental and Vision
  • Profit Sharing and Safe Harbor contributions
  • Paid time off and holidays
  • Professional development support, including licensure and training
  • Flexible work schedule

Why Join Us?

You will play a critical role in shaping how our firm pursues and wins work. This position offers the opportunity to own a core business system, work closely with leadership, and make a tangible impact on growth, without the ambiguity of an overextended or director-level role.

DJ&A is an equal opportunity employer and values diversity at all levels of the organization.

DJ&A is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at careers@djanda.com.

About DJ&A

Sourced by ZipRecruiter

Industry

Professional, scientific, and technical services

Company size

51 - 200 Employees

Headquarters location

Missoula, MT, US

Year founded

1973

Social media

Facebook

View All DJ&A Jobs