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Crm Manager Jobs (NOW HIRING)

Vanguard Group

CRM Product Manager

Malvern, PA · On-site

Shape the Future of CRM & Sales Channels at Vanguard: At Vanguard, our sales channels are at the heart of how we empower our Financial Advisor Services (FAS) sales crew. As we continue to evolve, we ...

The Hertz Corporation

Manager, Marketing CRM

Atlanta, GA · On-site

$90K/yr

As CRM Marketing Manager, you will own the global strategic direction and performance of CRM marketing programs across Hertz, Dollar, and Thrifty brands. You will translate business objectives and ...

Champion Homes

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...

krg technology inc

CRM Developer

Redmond, WA

Job Title: CRM Developer Location: Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience.

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES: CRM Administration Configure and maintain CRM settings, user profiles, workspaces, workflows ...

Shawmut

CRM Platform Manager

Boston, MA · On-site

$118K - $152K/yr

Responsibilities Shawmut is seeking an experienced CRM Platform Manager to own and optimize our Microsoft Dynamics 365 environment. This role serves as the primary technical and functional owner of ...

INNOCEAN INC

Manager, CRM Analytics

Huntington Beach, CA · On-site

$150K/yr

The Manager, CRM Analytics is responsible for leading data-driven decision-making across marketing initiatives. This role sits at the intersection of data, technology, and strategy, transforming ...

Wag Walking

CRM & Retention Manager

Miami, FL · On-site

Customer Lifecycle Champion at maxbone: CRM & Retention Manager Are you ready to transform one-time pet parents into lifelong members of the maxbone pack? maxbone, part of the Wag! Group Co., is ...

monday.com

CRM Sales Manager

Manhattan, NY · On-site +1

$165K - $215K/yr

As a sales manager for our CRM product (our fastest-growing product line), you will be responsible for building, growing, and developing the very best CRM sales team by providing expert-level ...

SeatGeek

CRM Associate

$63K - $92K/yr

As an associate on the CRM marketing team, you'll play an instrumental role in how SeatGeek communicates with its customers and clients. You'll be experimenting with email, push, and SMS marketing ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

Albertsons

CRM Marketing Manager

Pleasanton, CA · Hybrid

$105K - $143.80K/yr

The CRM Marketing Manager will collaborate with cross-functional teams in a matrix organization to optimize the customer journey, ensuring a seamless, personalized experience across all touchpoints.

Massive Rocket

CRM Developer

As a CRM Developer (Braze) at Massive Rocket, you'll play a hands-on technical role supporting a major platform merger and migration for an insurance client. Your primary focus will be rebuilding and ...

CosmoProf

CRM Specialist

Plano, TX · On-site

Essential Function Supports the efforts of the CRM strategy and Loyalty Marketing teams in all targeted marketing (Email, Direct Mail, SMS, App and Loyalty) initiatives. This includes supporting with ...

Sally Beauty

CRM Specialist

Plano, TX · Hybrid

Essential Function Supports the efforts of the CRM strategy and Loyalty Marketing teams in all targeted marketing (Email, Direct Mail, SMS, App and Loyalty) initiatives. This includes supporting with ...

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$39K

$102.1K

$172K

How much do crm manager jobs pay per year?

As of May 28, 2026, the average yearly pay for crm manager in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What Does a CRM Manager Do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

What are the key skills and qualifications needed to thrive as a CRM Manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.

How does a CRM Manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What are CRM Managers?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

More about CRM Manager jobs
What cities are hiring for Crm Manager jobs? Cities with the most Crm Manager job openings:
What are the most commonly searched types of Crm jobs? The most popular types of Crm jobs are:
Who are the top companies hiring for Crm Manager jobs? The top employers for Crm Manager jobs are:
What states have the most Crm Manager jobs? States with the most job openings for Crm Manager jobs include:
What job categories do people searching Crm Manager jobs look for? The top searched job categories for Crm Manager jobs are:
CRM Manager jobs near you
Infographic showing various Crm Manager job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Temporary. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.
CRM Product Manager

CRM Product Manager

Vanguard Group

Malvern, PA • On-site

Full-time

Posted 27 days ago

Vanguard rating

8.7

Company rating: 8.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services

Job description

Shape the Future of CRM & Sales Channels at Vanguard: At Vanguard, our sales channels are at the heart of how we empower our Financial Advisor Services (FAS) sales crew. As we continue to evolve, we recognize significant opportunities to modernize and optimize our existing CRM platform while preparing for the next generation of sales technology. We're seeking a CRM Product Manager who will own our FAS CRM (Microsoft Dynamics) and lead the development of Co-Pilot workflows that will define the future of sales technology.
This isn't just about incremental enhancements; it's about reinventing how sales executives and financial advisors engage with digital tools-anticipating their evolving needs and contributing to a digital-first, modern sales experience.
Role Overview
The CRM Product Manager is an individual contributor responsible for owning and advancing Vanguard's Microsoft Dynamics CRM platform while shaping new digital channels added to the Sales Product ecosystem. This role focuses on optimizing existing CRM capabilities, improving workflows, and leading the buildout of Microsoft Copilot and related AI-enabled extensions.
You will partner closely with cross-functional teams to deliver seamless, intuitive, high-performing solutions that enhance sales effectiveness and support business goals.
Key Responsibilities
Own & Optimize the CRM (Microsoft Dynamics)
  • Own the strategy, roadmap, and performance of the Microsoft Dynamics CRM platform.
  • Drive workflow improvements, UX enhancements, and performance optimization within CRM to support day-to-day sales operations.
  • Identify user pain points and develop intuitive, modern CRM solutions grounded in sales workflow needs.

Lead Microsoft Copilot & AI-Enabled Capabilities
  • Lead the design, rollout, and adoption of Microsoft Copilot capabilities within CRM and across the sales ecosystem.
  • Partner with technology and UX teams to ensure Copilot solutions are intuitive, accurate, and deeply embedded in sales workflows.
  • Evaluate additional AI and agentic workflow opportunities across CRM and new channels.

Shape and Implement New Channels
  • Assess, pilot, and recommend new technologies that extend or complement CRM - including agentic CRM extensions and future sales channels.
  • Develop strategies that ensure smooth adoption and value realization as new channels are rolled out.

Cross-Functional Collaboration
  • Work closely with product, technology, UX, sales, and strategy partners to align capabilities with business goals and sales team needs.
  • Support change management, training strategies, and rollout readiness for CRM enhancements, Copilot features, and emerging channels.

Champion Innovation
  • Promote user-centric design thinking and rapid experimentation to validate CRM concepts and accelerate learning cycles.

Ideal Candidate Attributes
  • Holistic thinker with a passion for modernizing digital sales processes.
  • Proactive problem solver who thrives in dynamic, fast-paced environments.
  • Skilled at driving technology and CRM adoption and influencing without authority.
  • Committed to enabling sales teams and delivering measurable business outcomes.

Qualifications:
  • Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
  • Minimum of eight years related business experience. Three years of leading large cross-functional teams on major organizational projects preferred.
  • Hands-on experience with Microsoft Dynamics CRM.
  • Experience implementing or integrating Microsoft Copilot, AI-enabled workflows, or emerging sales technologies.
  • Track record of optimizing workflows, driving UX improvements, and enhancing performance in enterprise systems.
  • Strong analytical, communication, and collaboration skills.
  • Familiarity with Agile/Scrum methodologies.

Leave Your Mark
If you're a digital native with a passion for innovation and a track record of elevating enterprise digital experiences, we want to hear from you. As our CRM Product Manager, you'll help shape the next generation of CRM and emerging channels-impacting thousands of sales interactions and enhancing the advisor experience.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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