ZipRecruiter

Log In

1

Crm Consultant Jobs (NOW HIRING)

CONCEPT SERVICES, LTD

CRM Consultant

Akron, OH · On-site

$90K - $110K/yr

The CRM Consultant is responsible for managing and delivering CRM-focused client engagements from discovery through implementation. This role works directly with clients to assess business needs ...

Strata Information Group

Slate CRM Consultant

Phoenix, AZ · On-site +1

$90K - $125K/yr

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients

Amperity

Senior CRM Consultant

New York, NY · On-site

$117K - $161K/yr

CRM Consultants, in close partnership with Amperity's Analytics team, work on an ongoing, billable basis, interacting heavily with our customers as an extension of their paid media, email, and CRM ...

Implify Inc

Oracle Functional CRM Consultant

Pittsburgh, PA · On-site

$61.75 - $77.75/hr

Consultant - Oracle Functional CRM Consultant Location : Pittsburgh, PA Full Time (Permanent) Opportunity Required Skills : Bachelor's degree or foreign equivalent required from an accredited ...

Echo IT Solutions

Sr SAP ABAP CRM Consultant

Cincinnati, OH · On-site

$59 - $80/hr

Sr Sap Abap Crm Consultant Location: Cincinnati, OH - Onsite Duration: Long term Contract Responsibility Need 12 - 15 Years experienced candidates only. 1. Custom Development Crm-specific Abap ...

SonSoft

Microsoft Dynamics CRM

Long Beach, CA · On-site

Microsoft Dynamics CRM Sonsoft, Inc. is a USA based corporation duly organized under the laws of ... Experience and desire to work in a management consulting environment that requires regular travel.

Sonsoft Inc

Microsoft Dynamics CRM

Austin, TX

Should have worked on minimum one CRM migration project, one end to end implementation project ... No OPT-EAD & H1B Consultants please. * Please mention your Visa Status in your email or resume

next page

Showing results 1-20

People also search for

All JobsCrm Consultant Jobs

CRM Consultant information

See salary details

$31

$56

$70

How much do crm consultant jobs pay per hour?

As of May 28, 2026, the average hourly pay for crm consultant in the United States is $56.72, according to ZipRecruiter salary data. Most workers in this role earn between $50.48 and $66.35 per hour, depending on experience, location, and employer.

What Is a CRM Consultant?

A CRM consultant helps companies improve customer relations. Job responsibilities may include suggesting technology changes, developing sales leads, meeting with vendors, or troubleshooting technical issues. A CRM consultant must be skilled in relationship management and understand current technology, such as CRM software. Examples of CRM software include Salesforce and Microsoft Dynamics 365. They often provide training as a part of the CRM implementation.

What are the key skills and qualifications needed to thrive as a CRM Consultant, and why are they important?

To thrive as a CRM Consultant, you need expertise in customer relationship management systems, business analysis, and a relevant degree in business, IT, or a related field. Familiarity with popular CRM platforms like Salesforce or Microsoft Dynamics, along with certifications such as Salesforce Certified Consultant, is highly valuable. Exceptional communication, problem-solving, and project management skills help you understand client needs and drive successful adoption. These skills are crucial for optimizing client business processes, ensuring user satisfaction, and delivering effective CRM solutions.

How does a CRM Consultant typically collaborate with different departments during a client engagement?

As a CRM Consultant, you will regularly work across multiple departments such as sales, marketing, customer service, and IT. Your role often involves gathering requirements from each team, aligning CRM solutions with their workflows, and facilitating training sessions to ensure successful adoption. Effective communication and coordination are essential, as you'll need to translate business needs into technical specifications and help stakeholders understand how CRM improvements can streamline their daily operations.

What are CRM Consultants?

CRM Consultants are professionals who help organizations implement, manage, and optimize Customer Relationship Management (CRM) systems. They analyze a company's needs, recommend suitable CRM solutions, and ensure the system is tailored to support business goals. CRM Consultants also train staff, streamline customer-related processes, and provide ongoing support to maximize the value of the CRM platform. Their expertise helps businesses improve customer engagement, sales, and overall efficiency.
More about CRM Consultant jobs
What cities are hiring for Crm Consultant jobs? Cities with the most Crm Consultant job openings:
What are the most commonly searched types of Crm Consultant jobs? The most popular types of Crm Consultant jobs are:
Who are the top companies hiring for Crm Consultant jobs? The top employers for Crm Consultant jobs are:
What states have the most Crm Consultant jobs? States with the most job openings for Crm Consultant jobs include:
What job categories do people searching Crm Consultant jobs look for? The top searched job categories for Crm Consultant jobs are:
What are popular job titles related to Crm Consultant jobs? For Crm Consultant jobs, the most frequently searched job titles are:
CRM Consultant jobs near you
Infographic showing various Crm Consultant job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 88% Full Time, 6% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $117,969 per year, or $56.7 per hour.
CRM Consultant

CRM Consultant

CONCEPT SERVICES, LTD

Akron, OH • On-site

$90K - $110K/yr

Full-time

Posted 8 days ago

Job description

Position Title: CRM Consultant


Department: CRM Agency

Reports To: Director, CRM Agency

Subordinates: Not Applicable


FLSA Status: Professional Exempt

Date Created: April 19, 2026


Position Summary: The CRM Consultant is responsible for managing and delivering CRM-focused client engagements from discovery through implementation. This role works directly with clients to assess business needs, configure solutions within Salesforce and HubSpot, and ensure successful adoption through documentation and training. The CRM Consultant collaborates with internal solution engineers, admins, and analysts to design and optimize CRM systems that align with each client's go-to-market objectives, while also supporting project management, process improvement, and stakeholder communication across engagements.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Engage directly with clients to understand their business challenges, pain points, and goals. Work with CRM team members to map out solutions that deliver measurable value.
  • Configure and build tailored CRM solutions within Salesforce and HubSpot to meet client requirements, ensuring systems align with business objectives.
  • Develop clear process documentation and provide comprehensive training to clients on new processes and systems, ensuring a seamless transition and long-term adoption.
  • Lead operational improvements to enhance clients’ go-to-market strategies and business initiatives.
  • Analyze data and workflows to identify gaps, prioritize revenue opportunities, and optimize processes.
  • Partner with clients to execute go-to-market strategies, manage projects effectively, and engage senior stakeholders to drive impactful change.


Decision Making Authority: The CRM Consultant does not have the authority to spend or commit company dollars, hire/terminate employees, or approve overtime without the consent of the Vice President of Operations.

Data Integrity/Confidentiality: The CRM Consultant may only copy, download, email, share, or use customer data when it is solely for the customer’s benefit; any other use or removal of data is a violation of company policy, constitutes theft, and may result in immediate termination and legal consequences. The CRM Consultant may also become aware of confidential information related to company decisions, personnel matters, accounts, or financial issues, and is expected to always maintain complete confidentiality. This information may not be discussed or disclosed to co-workers, peers, or subordinates, and if any uncertainty exists regarding the sensitivity of information, the CRM Consultant must seek guidance from their manager before sharing it. Failure to uphold confidentiality may be grounds for termination.


Professionalism & Integrity: The CRM Consultant is expected to professionally represent Concept at all times through strong moral character, sound business judgment, professional appearance, and leading by example. The CRM Consultant must exercise independent judgment when appropriate while also using discretion to determine when input from the Vice President of Operations is necessary.


Other Responsibilities: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Qualifications:


  • A track record of meeting measurable goals — client satisfaction rates, project completion timelines, and revenue impacts.
  • Self-awareness and adaptability in client-facing roles – ability to communicate complex technical details in simple language to clients, and ability to translate simple business requirements into technical details for execution.
  • Project Management: Ability to manage timelines, establish priorities, lean on and work with internal team resources, and maintain budgets effectively.
  • CRM Expertise: Strong experience with Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud Account Engagement) and HubSpot (Sales Hub, Marketing Hub, Service Hub).
  • Integrations Knowledge: Familiarity with common CRM integrations on the Salesforce AppExchange and HubSpot App Marketplace, as well as the native HubSpot–Salesforce integration. Experience with third-party tools including ZoomInfo, Conga (Composer and CongaSign), Zapier, DLRS, and Jitterbit.
  • Customization & Documentation: Skilled in CRM customization and in creating detailed process documentation and delivering training to ensure effective client onboarding.
  • Client-Focused Communication: Confident and comfortable speaking with business leaders, able to distill complex issues into actionable insights and solutions.
  • Background: Experience in RevOps, Sales Ops, Marketing Ops, CRM administration, or a similar role, ideally within an agency setting.
  • Business Acumen: Strong understanding of B2B business models and customer-facing teams.
  • Collaborative Approach: A team player with initiative, capable of independently leading projects and engaging with cross-functional teams.


Certifications:


  • Strongly Recommended:
    • Salesforce Platform Administrator
    • Salesforce Sales Cloud Consultant
    • HubSpot Sales Hub Certification
    • HubSpot Marketing Hub Certification


Additional Salesforce and HubSpot certifications are a plus.


Working Conditions: This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.