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Crm Solution Architect Jobs (NOW HIRING)

Stellar Professionals LLC

CRM Architect

Raleigh, NC · On-site

If you excel at designing scalable enterprise solutions, building robust data models, and leading ... Enterprise CRM Architecture: Proven experience architecting end-to-end CRM ecosystems, custom data ...

ASK Consulting

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Marketing Solution Architect (278555)

OR · Remote

$49/hr

This role will lead solution design, data integration, CRM and marketing automation architecture, tracking, attribution, and system governance while partnering with cross-functional business and ...

Infojini Inc

CRM Specialist/ Architect

Raleigh, NC · On-site

They are seeking a CRM Specialist/Architect to work on Dynamics CRM Phase II, focusing on ... Required : • CRM development • Business Analysis • Project Management • Technical Solution ...

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All JobsCrm Solution Architect Jobs

Crm Solution Architect information

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$38K

$128.4K

$200K

How much do crm solution architect jobs pay per year?

As of Jul 20, 2026, the average yearly pay for crm solution architect in the United States is $128,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,000.00 and $145,000.00 per year, depending on experience, location, and employer.

What are CRM Solution Architects?

CRM Solution Architects are professionals who design and implement customer relationship management (CRM) systems tailored to an organization's needs. They analyze business processes, select appropriate CRM platforms, and ensure seamless integration with existing technologies. Their role involves collaborating with stakeholders to define requirements, creating technical solutions, and overseeing the deployment and customization of CRM software. CRM Solution Architects play a crucial role in improving customer engagement and optimizing business operations.

What is the difference between Crm Solution Architect vs Crm Business Analyst?

AspectCrm Solution ArchitectCrm Business Analyst
Required CredentialsTypically requires a bachelor’s degree in IT, computer science, or related field; certifications like Salesforce Certified Technical Architect or Microsoft Certified: Dynamics 365Usually holds a bachelor’s degree in business, IT, or related field; certifications like Salesforce Certified Business Analyst or Microsoft Certified: Dynamics 365
Work EnvironmentWorks closely with technical teams, developers, and stakeholders to design CRM solutionsCollaborates with business users and stakeholders to gather requirements and analyze processes
Employer & Industry UsageCommon in tech companies, consulting firms, and large enterprises implementing CRM systemsFound in various industries, focusing on process improvement and user requirements

The Crm Solution Architect focuses on designing and implementing CRM systems technically, while the Crm Business Analyst concentrates on understanding business needs and translating them into functional requirements. Both roles are essential in CRM projects but serve different purposes within the project lifecycle.

What are the key skills and qualifications needed to thrive as a CRM Solution Architect, and why are they important?

To thrive as a CRM Solution Architect, you need expertise in customer relationship management systems, business process design, and a solid understanding of software architecture, usually backed by a degree in computer science or a related field. Familiarity with platforms like Microsoft Dynamics 365, Salesforce, integration tools, and relevant certifications (such as Microsoft Certified: Dynamics 365 Solution Architect Expert) is typically required. Strong analytical thinking, problem-solving abilities, and effective communication skills help in gathering requirements and collaborating with stakeholders. These skills ensure robust, scalable CRM solutions that align with business objectives and drive user adoption.

How does a CRM Solution Architect typically collaborate with business stakeholders and technical teams during a project?

A CRM Solution Architect acts as a crucial bridge between business stakeholders and technical teams. They work closely with business leaders to understand objectives and translate them into technical requirements, ensuring the CRM solution aligns with organizational goals. Throughout the project, they facilitate workshops, lead design sessions, and provide guidance to developers and system integrators. Effective communication and collaboration are key, as the architect must balance stakeholder expectations with technical feasibility to deliver a scalable and effective CRM system.
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Crm Solution Architect jobs near you
Infographic showing various Crm Solution Architect job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $128,413 per year, or $61.7 per hour.
CRM Solution Architect

CRM Solution Architect

Quality Technology Services, LLC

Overland Park, KS

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

As a CRM Solution Architect, you will be responsible for designing, implementing, and governing robust, scalable solutions that align with business objectives. You will serve as a trusted advisor, connecting business strategy with technical execution while maintaining the integrity of the CRM ecosystem. This role offers the opportunity to drive digital transformation initiatives and mentor future leaders within the ecosystem.

The CRM Solution Architect enhances project delivery by ensuring that both logical and physical architectures align with enterprise standards. Leveraging your knowledge of current technologies, reference architectures, and your implementation experience, you'll transform business needs into actionable solution blueprints that drive organizational success.

Key Responsibilities

  • Solution Design

    • Design scalable, maintainable, and high-performing Salesforce and CLM solutions that align with enterprise standards.

    • Assess existing business processes and translate them into effective technical specifications and architecture diagrams.

    • Collaborate with stakeholders and technical teams to define solution roadmaps and create prototypes or proofs of concept.

  • Implementation & Integration

    • Oversee the technical implementation, configuration, and customization of Salesforce solutions and integrations.

    • Direct integration efforts using middleware tools and ensure seamless interoperability with other business systems.

    • Validate solutions through testing, performance tuning, and troubleshooting complex technical issues.

  • Governance & Best Practices

    • Ensure adherence to security, data governance, and change management policies.

    • Promote Salesforce best practices and mentor developers and admins on architecture principles.

    • Stay current with Salesforce releases and recommend relevant enhancements.

BASIC QUALIFICATIONS

  • US Citizenship for this position is required by law due to federal customer contracts.

  • Expertise in Sales Cloud, Service Cloud, and Marketing Cloud.

  • Extensive experience with Salesforce development tools including Apex (APIs, Triggers, Classes, Web Services), Visualforce, and middleware integrations.

  • Hands-on experience with Salesforce configuration, Workflow Alerts and Actions, and Approval Workflows.

  • Strong background in security and data governance best practices and methodologies.

  • Experience with CI/CD pipelines and DevOps tools for Salesforce, as well as Salesforce Robotic Testing tools.

  • Proven experience mentoring or leading technical teams with measurable growth outcomes.

  • Strong communication, collaboration, and analytical skills, with a proactive, can-do attitude

Preferred Skills

  • Salesforce certifications such as Application Architect or System Architect.

  • Experience with CPQ, CLM, or Revenue Cloud.

  • Experience in MuleSoft Development.

  • Familiarity with Agile methodologies and project management tools.

TOTAL REWARDS
This role is also eligible for a competitive benets package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; exible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benets.
This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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