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Crm Solution Architect Jobs (NOW HIRING)

Prophecy Technologies

Dynamics CRM Solution Architect

$64.50 - $85/hr

This role is for a Customer Experience Solution Architect with extensive experience in designing and documenting current and target state architectures, particularly within Microsoft Dynamics CRM / ...

Advserv

$104 - $122/hr

The successful CRM Solutions Architect will provide strategic and technical leadership through the ... Plan and execute solution test strategies and user acceptance testing criteria * Work ...

Posted today

Stellar Professionals LLC

CRM Architect

Raleigh, NC · On-site

If you excel at designing scalable enterprise solutions, building robust data models, and leading ... Enterprise CRM Architecture: Proven experience architecting end-to-end CRM ecosystems, custom data ...

Jobless

$130 - $170/hr

Data-Core Systems Inc. is seeking a Customer Relationship Management (CRM) Lead to be a part of our ... certified FastTrack solution architect for business applications. * 2 years of experience ...

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Crm Solution Architect information

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$38K

$128.4K

$200K

How much do crm solution architect jobs pay per year?

As of Sep 4, 2026, the average yearly pay for crm solution architect in the United States is $128,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,000.00 and $145,000.00 per year, depending on experience, location, and employer.

What is a CRM Solution Architect?

CRM Solution Architects are professionals who design and implement customer relationship management (CRM) systems tailored to an organization's needs. They analyze business processes, select appropriate CRM platforms, and ensure seamless integration with existing technologies. Their role involves collaborating with stakeholders to define requirements, creating technical solutions, and overseeing the deployment and customization of CRM software. CRM Solution Architects play a crucial role in improving customer engagement and optimizing business operations.

What skills and qualifications are needed to thrive as a CRM Solution Architect?

To thrive as a CRM Solution Architect, you need expertise in customer relationship management systems, business process design, and a solid understanding of software architecture, usually backed by a degree in computer science or a related field. Familiarity with platforms like Microsoft Dynamics 365, Salesforce, integration tools, and relevant certifications (such as Microsoft Certified: Dynamics 365 Solution Architect Expert) is typically required. Strong analytical thinking, problem-solving abilities, and effective communication skills help in gathering requirements and collaborating with stakeholders. These skills ensure robust, scalable CRM solutions that align with business objectives and drive user adoption.

How does a CRM Solution Architect typically collaborate with business stakeholders and technical teams during a project?

A CRM Solution Architect acts as a crucial bridge between business stakeholders and technical teams. They work closely with business leaders to understand objectives and translate them into technical requirements, ensuring the CRM solution aligns with organizational goals. Throughout the project, they facilitate workshops, lead design sessions, and provide guidance to developers and system integrators. Effective communication and collaboration are key, as the architect must balance stakeholder expectations with technical feasibility to deliver a scalable and effective CRM system.

What is the difference between Crm Solution Architect vs Crm Business Analyst?

AspectCrm Solution ArchitectCrm Business Analyst
Required CredentialsTypically requires a bachelor’s degree in IT, computer science, or related field; certifications like Salesforce Certified Technical Architect or Microsoft Certified: Dynamics 365Usually holds a bachelor’s degree in business, IT, or related field; certifications like Salesforce Certified Business Analyst or Microsoft Certified: Dynamics 365
Work EnvironmentWorks closely with technical teams, developers, and stakeholders to design CRM solutionsCollaborates with business users and stakeholders to gather requirements and analyze processes
Employer & Industry UsageCommon in tech companies, consulting firms, and large enterprises implementing CRM systemsFound in various industries, focusing on process improvement and user requirements

The Crm Solution Architect focuses on designing and implementing CRM systems technically, while the Crm Business Analyst concentrates on understanding business needs and translating them into functional requirements. Both roles are essential in CRM projects but serve different purposes within the project lifecycle.

Is CRM a good career path?

A CRM Solution Architect is a specialized role focused on designing and implementing customer relationship management systems, which are vital for business operations. This career path offers opportunities in various industries, requires technical skills in CRM platforms like Salesforce or Microsoft Dynamics, and often involves certifications and ongoing learning. It can be a stable and rewarding career for those interested in technology and business processes.

Is a CRM Solution Architect a stressful job?

A CRM Solution Architect role can be stressful due to project deadlines, complex client requirements, and the need to coordinate with multiple teams. The job often involves problem-solving, technical expertise, and managing stakeholder expectations, which can contribute to work-related pressure.
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Crm Solution Architect jobs near you
Infographic showing various Crm Solution Architect job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $128,413 per year, or $61.7 per hour.

Dynamics CRM Solution Architect

Prophecy Technologies

Remote

$64.50 - $85/hr

Full-time

Re-posted 7 days ago

Job description

Role Overview:
This role is for a Customer Experience Solution Architect with extensive experience in designing and documenting current and target state architectures, particularly within Microsoft Dynamics CRM / Dynamics 365 ecosystems. The architect will be responsible for assessing complex technology landscapes, creating detailed architectural documentation, and leading discovery workshops to gather requirements from stakeholders.
Key Responsibilities:
  • Document current-state and target-state architectures.
  • Assess and rationalize complex technology landscapes.
  • Create Solution Architecture Documents, Application Inventories, Integration Diagrams, Runbooks, Deployment Guides, Governance Models, and Support Transition Documentation.
  • Conduct discovery workshops and extract information from technical and business stakeholders.
  • Explain complex technology concepts to leadership teams.

Required Skills:
  • 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect.
  • Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems.
  • Deep understanding of enterprise application integration patterns.
  • Strong knowledge of CRM platforms, Web platforms and CMS solutions, Customer portals, ERP integrations, and Customer data management.
  • Strong understanding of application support models and operational governance.
  • Experience working with architecture repositories and architecture management tools.
  • Strong communication and presentation skills.

Qualifications:
  • 4-6 years of experience required (as per Experience Required field).
  • 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect (as per Must Have section).

Preferred Skills:
  • Experience presenting recommendations and findings to CIO-level stakeholders.
  • Experience in homebuilding, construction, real estate, or customer-centric industries.
  • Experience supporting ERP systems such as JDE.
  • Experience with customer experience transformation initiatives.
  • Knowledge of AI-assisted customer engagement solutions.
  • Experience establishing architecture governance functions.
  • Experience leading support transition and knowledge transfer engagements.

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