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Crm Business Analyst Jobs (NOW HIRING)

The Vitamin Shoppe

Director, CRM

Secaucus, NJ

Collaborate with merchandising and business teams to create marketing plans that align with ... Analyze competitive trends and best practices to adjust strategies and operations accordingly.

INNOCEAN INC

Manager, CRM Analytics

Huntington Beach, CA · On-site

$150K/yr

... CRM Analytics to help lead our CRM team! The Manager, CRM Analytics is responsible for leading ... ESSENTIAL DUTIES/RESPONSIBILITIES Analytics & Insights • Translate business questions into ...

AEG

CRM Coordinator

Tucson, AZ · On-site

Bachelor's degree in Marketing, Business, Communications, or related field * 1-3 years of ... Strong analytical and organizational skills * Proficiency in Microsoft Excel or Google Sheets ...

Infojini Inc

CRM System Specialist

Austin, TX

JOB SUMMARY Serve as combination business analyst and technical resource assigned to plan, design, develop, configure and implement Microsoft Dynamics Customer Relationship Management (CRM) System ...

Decision Foundry

CRM Manager

New York, NY · On-site

$85K - $103K/yr

Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a ... Collaborate with B2B Marketing / Sales to build automated communication funnels that move ...

DJ&A

CRM Manager

Reno, NV · On-site

$40 - $50/hr

Strong user adoption and engagement across business development and technical teams * Consistent integration of CRM insights into proposal strategy and business development performance The ideal ...

DJ&A

CRM Manager

Golden, CO · On-site

$40 - $50/hr

Strong user adoption and engagement across business development and technical teams * Consistent integration of CRM insights into proposal strategy and business development performance The ideal ...

CLEAR - Corporate

CRM Marketing Analyst

New York, NY · On-site

$75K - $100K/yr

The CRM Marketing Analyst will drive performance across CLEAR's lifecycle marketing channels by translating data into actionable insights and optimizing campaigns that deepen member engagement and ...

Becker Morgan

CRM Administrator

Salisbury, MD · On-site

$25 - $26/hr

We are seeking a meticulous CRM Administrator to support our dynamic marketing and business ... Help gather and organize data for reports, presentations, and analysis. * Assist in organizing ...

Ana Luisa

CRM Manager

New York, NY · On-site

Analyze performance across all CRM initiatives, identifying opportunities to improve engagement, conversion, and retention. * Collaborate with Data and Tech teams to improve tracking, attribution ...

Ana Luisa

CRM Manager

New York, NY · On-site

$90K - $105K/yr

Analyze performance across all CRM initiatives, identifying opportunities to improve engagement, conversion, and retention. * Collaborate with Data and Tech teams to improve tracking, attribution ...

Champion Homes

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

Bachelor's degree in Business, Information Systems , or related field * Proven experience managing CRM platforms (Zoho preferred) * Strong analytical and troubleshooting skills * Excellent written ...

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How much do crm business analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for crm business analyst in the United States is $51.56, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $61.54 per hour, depending on experience, location, and employer.

What Is a CRM Business Analyst?

A CRM business analyst specializes in customer relationship management platforms, such as Salesforce. As a CRM business analyst, your job duties include organizing and analyzing marketing and customer data and helping sales and marketing teams deepen their market influence and build long-lasting customer relationships. You also help monitor the response to ad and marketing campaigns and provide ideas for future improvements. Qualifications for this career include a bachelor’s degree, familiarity with work management protocols, and experience working as part of a team. Strong technology skills are also essential.

What are the key skills and qualifications needed to thrive as a CRM Business Analyst, and why are they important?

To thrive as a CRM Business Analyst, you need strong analytical skills, a background in business processes, and experience with CRM platforms, often supported by a degree in business, IT, or a related field. Familiarity with CRM systems like Salesforce or Microsoft Dynamics, data analysis tools, and certifications such as Salesforce Administrator or CBAP are typically required. Excellent communication, problem-solving abilities, and stakeholder management skills make someone stand out in this position. These competencies are crucial for effectively bridging business needs with technical solutions, ensuring CRM systems deliver maximum value.

What are some common challenges CRM Business Analysts face when implementing new CRM systems, and how can they overcome them?

CRM Business Analysts often encounter challenges such as resistance to change from end-users, data quality issues, and aligning the new system with existing business processes. To overcome these, analysts should prioritize clear communication with stakeholders, provide thorough training, and conduct detailed requirements gathering sessions. Collaborating closely with IT teams and end-users throughout the project helps ensure the system is tailored to real business needs and increases user adoption.
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CRM Business Analyst jobs near you

Slate CRM Analyst

Providence Staffing LLC

Jackson, MS

Full-time

Posted 20 days ago

Job description

Providence Staffing is seeking a SLATE CRM Analyst for one of our clients. This role is responsible for the administration, configuration, optimization, and reporting of the Technolutions Slate CRM platform in support of enrollment management, admissions, recruitment, and student lifecycle initiatives.

The ideal candidate will work closely with Admissions, Financial Aid, Marketing, IT, and Student Affairs teams to improve data integrity, streamline workflows, and enhance the student experience from inquiry through enrollment.

Primary Responsibilities

1. Slate CRM Administration

  • Configure and maintain Technolutions Slate (forms, portals, workflows, dashboards, queries, rules, and communications).
  • Manage user roles, permissions, and security settings.
  • Monitor system performance and implement improvements.
  • Maintain documentation for system configurations and processes.

2. Data Management & Reporting

  • Develop advanced queries and reports using Slate tools.
  • Create dashboards and reports for leadership.
  • Ensure data accuracy across recruitment and application pipelines.
  • Manage imports, exports, and data troubleshooting.
  • Support forecasting and enrollment analytics.

3. Workflow Automation & Communication

  • Build and manage email campaigns, SMS campaigns, and automated communications.
  • Configure event and application review workflows.
  • Implement automation rules to improve efficiency.

4. Integration & Technical Support

  • Support integrations between Slate and Student Information Systems.
  • Work with IT teams on API integrations and data imports.
  • Test system updates and new features before rollout.

5. Strategic Support

  • Provide reporting and analysis to support enrollment growth.
  • Recommend process improvements.
  • Participate in CRM governance and planning initiatives.
  • Assist with broader CRM projects when needed.

Qualifications

Required

  • Bachelor's degree in Information Systems, Data Analytics, Higher Education, or related field
  • 2+ years of experience with Technolutions Slate or similar CRM
  • Experience with SQL, reporting tools, or data querying
  • Strong analytical and problem-solving skills
  • Ability to work with multiple departments

Preferred

  • Experience in higher education admissions or enrollment management
  • Knowledge of Banner, Colleague, Workday, or other SIS systems
  • Understanding of FERPA and data governance
  • Experience with API integrations or automation tools

Core Competencies

  • Data-driven decision making
  • Process improvement
  • Attention to detail
  • Strong communication skills
  • Project management
  • Strategic thinking