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Business Support Jobs (NOW HIRING)

Cogeco

Specialist, Business Support

Miramar, FL

Technician Support (providing real-time technical troubleshooting, equipment provisioning, and ... as business needs evolve. A vailable Benefits and Rewards: * Competitive Pay & Bonuses:Market ...

Trinity Health

We are looking to hirea Business Support Specialist AsaBusiness Support SpecialistatMercyOne, you will provide 24-hour/7 day a week operation/monitoring of communications center equipment and systems ...

Abbott

Business Support Specialist III

Kansas City, MO · On-site

Contract clinics within network The Business Support Specialist ensures an accurate, high performing provider network aligned to geographical and client needs. This role independently assesses clinic ...

JLL

Business Support Stores Supervisor

Lake Orion, MI · On-site

Business Support Stores Supervisor Location: Pontiac, Michigan onsite at Pontiac Stamping Compensation; Position Summary We are seeking an experienced Operations Supervisor to oversee indirect ...

New

LHH US

B2B Support Specialist

Greensboro, NC · Remote

$20 - $22/hr

LHH is looking for B2B Support Specialist provides operational and technical support for ****'s wholesale digital platform, Elastic, across multiple brands on fully remote basis, Long-term contract.

Walmart

(USA) Director, Business Support

Goshen, AR · On-site

$110K - $220K/yr

... support for and implementing business strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supporting resource requirements ...

New

Walmart

(USA) Director, Business Support

Elm Springs, AR · On-site

$110K - $220K/yr

... support for and implementing business strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supporting resource requirements ...

New

Walmart

(USA) Director, Business Support

Farmington, AR · On-site

$110K - $220K/yr

... support for and implementing business strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supporting resource requirements ...

New

Quince

OR · On-site

THE ROLE Quince is looking for a Support Specialist to sit at the intersection of customer ... You will be the primary engine behind our transactional B2B revenue, acting as a dedicated ...

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How much do business support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for business support in the United States is $29.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.93 per hour, depending on experience, location, and employer.

What is the difference between Business Support vs Administrative Assistant?

AspectBusiness SupportAdministrative Assistant
Required CredentialsVarying, often includes business or industry-specific certificationsHigh school diploma or equivalent, some roles may require administrative training
Work EnvironmentOffice settings, supporting various business functionsOffice environments, handling clerical tasks
Employer & Industry UsageUsed across industries to support business operationsCommonly found in corporate, government, and nonprofit sectors
Search & Comparison IntentUnderstanding broader business support rolesFocus on clerical and administrative tasks

Business Support roles encompass a wide range of functions that assist in overall business operations, often requiring industry-specific knowledge. Administrative Assistants primarily focus on clerical tasks like scheduling, filing, and correspondence. While both roles are office-based and support organizational efficiency, Business Support positions tend to have a broader scope and may require additional business-related credentials.

What are the key skills and qualifications needed to thrive as a Business Support professional, and why are they important?

To thrive as a Business Support professional, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by a relevant diploma or degree. Familiarity with office software like Microsoft Office Suite, scheduling tools, and sometimes CRM systems is typically required. Excellent communication, problem-solving, and adaptability are standout soft skills in this role. These skills ensure efficient operations, effective team support, and the smooth handling of tasks in dynamic business environments.

How does a Business Support professional typically collaborate with other departments within an organization?

Business Support professionals play a vital role in ensuring smooth operations across various departments by coordinating administrative tasks, managing schedules, and facilitating communication. They often act as a bridge between teams such as finance, HR, and operations, helping to streamline processes and resolve issues efficiently. Collaboration may involve organizing meetings, preparing reports, and assisting with cross-departmental projects, making strong communication and organizational skills essential in this role.

What are Business Support roles?

Business Support roles refer to positions that provide administrative, clerical, and operational assistance within an organization. These roles help ensure that business processes run smoothly by managing tasks such as scheduling, office management, data entry, customer service, and communication between departments. Business Support professionals are essential for maintaining efficiency and enabling other teams to focus on their core responsibilities. Their work often includes handling correspondence, organizing meetings, and supporting project management initiatives.
More about Business Support jobs
What cities are hiring for Business Support jobs? Cities with the most Business Support job openings:
What are the most commonly searched types of Business Support jobs? The most popular types of Business Support jobs are:
Who are the top companies hiring for Business Support jobs? The top employers for Business Support jobs are:
What states have the most Business Support jobs? States with the most job openings for Business Support jobs include:
What job categories do people searching Business Support jobs look for? The top searched job categories for Business Support jobs are:
Business Support jobs near you
Infographic showing various Business Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,525 per year, or $29.1 per hour.
Specialist, Business Support

Specialist, Business Support

Cogeco

Miramar, FL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type:RegularJob Description :

About Our Company
Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are 'Above And Beyonders,' who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences.
As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).

POSITION SUMMARY:

In accordance with established policies, procedures, and service principles, the Field Support Coordinator is responsible for ensuring seamless day-to-day field operations and delivering an optimal level of support to internal vendors, field technicians, and local leadership. Operating within the Field Support Operations department, the incumbent will specialize in one of two critical functions: Technician Support (providing real-time technical troubleshooting, equipment provisioning, and account modifications for field techs) or Dispatch (managing market routing, optimizing daily technician workloads, and facilitating real-time schedule adjustments).

Regardless of specialization, the coordinator maintains a strong focus on efficiency, timely communication, and proactive problem-solving to ensure smooth service completion for our customers.

KEY RESPONSIBILITIES

Core Responsibilities (All Roles)

  • Relationship Management: Building and fostering positive relationships with all customers, field technicians, and local leaders; identifying their needs and responding in a timely, professional manner.

  • Escalation Handling: Escalating complex operational or technical issues as required and appropriate to ensure quick resolution.

  • Customer Excellence: Maintaining constant attentiveness and responsiveness to both external and internal customers' needs, ensuring solutions align with Breezeline's service standards.

Specialty Track: Technician Support

  • Field Ticket Management: Efficiently handles "Support Tasks"-incoming internal tickets submitted by field technicians requesting real-time assistance in the field.

  • Technical Troubleshooting: Provides first-level technical troubleshooting support to field personnel to resolve installation or service disruptions on-site.

  • Account & Order Modifications: Processes time-sensitive order updates in CSG, including cancellations, reschedules, "not-home" status updates, adding/removing equipment, and minor account modifications to adjust customer services.

Specialty Track: Dispatch

  • Market Routing: Strategically routes and manages the daily workload and schedules for field technicians across assigned markets to optimize efficiency.

  • Real-Time Request Management: Monitors and addresses same-day scheduling requests.

  • Leadership Communication: Prepares and communicates critical routing information to local leaders by completing and distributing route sheets each morning and afternoon.

  • Jeopardy Management: Proactively identifies and resolves scheduling conflicts, missed time windows, or overloaded routes to minimize service disruptions.

ESSENTIAL QUALIFICATIONS

Academic Training

  • High School Diploma (or equivalent)

Work Experience

  • 2-4+ years of previous experience in a call center, dispatch, or technical support environment.

  • Proven customer service skills with a demonstrated track record of superior first-call resolution.

  • Demonstrated knowledge of Breezeline processes, internal procedures, or general telecommunications workflows is highly preferred.

  • Performance at a high standard with a history of consistently meeting or exceeding KPI expectations.

  • Specific Competencies

  • Communication: Strong written and verbal communication skills alongside excellent phone etiquette.

  • Problem-Solving: Detail-oriented with a proven ability to analyze situations, troubleshoot technical or logistical problems, and take independent initiative.

  • Adaptability: Open to change with a proactive learning attitude and a strong commitment to contributing to a collaborative team environment.

  • Technical Aptitude: Must have previous experience working with PCs and demonstrated navigation abilities within a Windows environment.

  • Industry Knowledge: A general understanding of the broadband, telecom, cable, and internet industries is a strong asset.

  • Operational Flexibility: Flexibility with respect to hours of work is required. The incumbent must be willing to work variable shifts, including days, evenings, weekends, and general holidays, as business needs evolve.

Available Benefits and Rewards:

  • Competitive Pay & Bonuses:Market-leading base salary with participation in the Employee Bonus Plan.
  • Future Planning:Robust 401(k) plan with a50% company match (up to 5%)and eligibility for the Cogeco Stock Purchase Plan.
  • Health & Security:Comprehensive Medical, Dental, and Vision coverage.Company-paidLife Insurance (1x compensation), Short-Term and Long-Term Disability coverage.
  • Work-Life Balance:Generous PTO, Company-recognized Holidays,Floating Holidays, and a comprehensiveFlex Work Policy.
  • Growth & Well-being:Tuition Reimbursement, opportunities for LinkedIn Learning subscriptions, and a complimentaryHeadspace Membership.

Stay Connected: Complimentary and discounted broadband services (for those in our service area).

For candidates whose primary place of work will be in Maryland, the expected salary range for this specific position is $18.85- $28.27. For candidates whose primary place of work will be in Cleveland, OH, the expected salary range for this specific position is $18.85 - $28.27. For candidates whose primary place of work will be in Virginia, the expected salary range for this specific position is $18.85 - $28.27.

This range represents the annual salary or hourly wage that Breezeline expects to pay for this position at the time of this posting. Individual pay is determined by various factors, including but not limited to job-related skills, relevant experience, education, and specific work location.

Location :Rochester, NHCompany :

Breezeline

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.


If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com

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