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Business Process Improvement Manager Jobs (NOW HIRING)

The (USA) Manager, Process Improvement leads initiatives to enhance key business functions by analyzing performance data, identifying gaps, and developing sustainable solutions. This role partners ...

The (USA) Manager, Process Improvement leads initiatives to enhance key business functions by analyzing performance data, identifying gaps, and developing sustainable solutions. This role partners ...

The (USA) Manager, Process Improvement leads initiatives to enhance key business functions by analyzing performance data, identifying gaps, and developing sustainable solutions. This role partners ...

Manager, Process Improvement

Goshen, AR · On-site

$80K - $155K/yr

The (USA) Manager, Process Improvement leads initiatives to enhance key business functions by analyzing performance data, identifying gaps, and developing sustainable solutions. This role partners ...

Develops initiatives and processes for key business functions to drive business goals objectives ... buyin Manages process improvement programs by evaluating and determining improvement needs ...

Submit weekly report to Process Improvement Manager Qualifications * Four-year college degree related to construction/engineering/business or completion of an apprenticeship. * Must possess superior ...

Develops initiatives and processes for key business functions to drive business goals objectives ... buyin Manages process improvement programs by evaluating and determining improvement needs ...

Develops initiatives and processes for key business functions to drive business goals objectives ... buyin Manages process improvement programs by evaluating and determining improvement needs ...

Develops initiatives and processes for key business functions to drive business goals objectives ... buyin Manages process improvement programs by evaluating and determining improvement needs ...

Develops initiatives and processes for key business functions to drive business goals objectives ... buyin Manages process improvement programs by evaluating and determining improvement needs ...

Develops initiatives and processes for key business functions to drive business goals objectives ... buyin Manages process improvement programs by evaluating and determining improvement needs ...

Develops initiatives and processes for key business functions to drive business goals objectives ... buyin Manages process improvement programs by evaluating and determining improvement needs ...

Develops initiatives and processes for key business functions to drive business goals objectives ... buyin Manages process improvement programs by evaluating and determining improvement needs ...

Manager, Process Improvement

Goshen, AR · On-site

$80K - $155K/yr

Develops initiatives and processes for key business functions to drive business goals objectives ... buyin Manages process improvement programs by evaluating and determining improvement needs ...

... management, six sigma, business process engineering and similar areas of knowledge. • Develop new knowledge in process improvement to support our client initiatives. General Consultant ...

Responsible for management of the Clinical Quality Improvement program and providing direction and support for department and/or unit based clinical process improvmeent activities. Qualifications ...

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Business Process Improvement Manager information

See salary details

$58.5K

$125.9K

$182K

How much do business process improvement manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for business process improvement manager in the United States is $125,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $155,500.00 per year, depending on experience, location, and employer.

What is the difference between Business Process Improvement Manager vs Business Analyst?

AspectBusiness Process Improvement ManagerBusiness Analyst
Primary FocusOptimizing and redesigning processes to improve efficiencyAnalyzing business needs and defining requirements for solutions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, or similar certifications
Work EnvironmentCross-departmental, strategic projectsProject teams, stakeholder meetings, documentation
Industry UsageManufacturing, healthcare, finance, and moreIT, finance, consulting, and other sectors

While both roles aim to improve business operations, the Business Process Improvement Manager focuses on redesigning processes for efficiency, often leading strategic initiatives. The Business Analyst concentrates on gathering requirements and analyzing needs to support project development. Both roles require analytical skills and relevant certifications, but their scope and daily tasks differ.

What are the key skills and qualifications needed to thrive as a Business Process Improvement Manager, and why are they important?

To thrive as a Business Process Improvement Manager, you need expertise in process analysis, project management, and a background in business or operations, often supported by a relevant degree. Familiarity with Lean, Six Sigma methodologies, and business process management (BPM) tools, along with certifications such as Lean Six Sigma Green or Black Belt, is highly valuable. Strong communication, leadership, and change management skills help drive cross-functional collaboration and facilitate organizational change. These skills are crucial for identifying inefficiencies, implementing effective solutions, and ensuring sustained operational improvements.

What does a Business Process Improvement Manager do?

A Business Process Improvement Manager is responsible for analyzing, designing, and implementing strategies to enhance the efficiency and effectiveness of a company's processes. They work with various departments to identify areas where improvements can be made, streamline workflows, and reduce costs. Their goal is to optimize business operations, boost productivity, and ensure that processes align with organizational objectives. They often use methodologies like Lean, Six Sigma, and continuous improvement to achieve these results.

How does a Business Process Improvement Manager typically work with cross-functional teams to implement process changes?

Business Process Improvement Managers frequently collaborate with cross-functional teams to identify inefficiencies and drive process enhancements. This involves facilitating workshops, gathering input from various departments, and ensuring alignment with organizational goals. Strong communication and negotiation skills are essential, as managers must balance differing priorities and secure buy-in for proposed changes. They also monitor progress and provide support throughout implementation, making adaptability and stakeholder management critical aspects of the role.
More about Business Process Improvement Manager jobs
What cities are hiring for Business Process Improvement Manager jobs? Cities with the most Business Process Improvement Manager job openings:
What are the most commonly searched types of Business Process Improvement jobs? The most popular types of Business Process Improvement jobs are:
What states have the most Business Process Improvement Manager jobs? States with the most job openings for Business Process Improvement Manager jobs include:
What job categories do people searching Business Process Improvement Manager jobs look for? The top searched job categories for Business Process Improvement Manager jobs are:
Infographic showing various Business Process Improvement Manager job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $125,894 per year, or $60.5 per hour.
Business Process Improvement Lead - Remote / Telecommute

Business Process Improvement Lead - Remote / Telecommute

CYNET SYSTEMS

San Francisco, CA • Remote

$82/hr

Contractor

Posted 13 days ago


Job description

Job Overview:
 
Pay Range: $78.75hr - $82.75hr
  • The Business Process Improvement Lead will drive operational excellence by identifying, designing, and implementing process improvement initiatives across customer service and business operations. 
  • This role requires strong expertise in Lean Six Sigma methodologies, stakeholder management, process design, analytics, and project leadership to deliver measurable business outcomes and operational efficiencies.

Requirement/Must Have:

  • Minimum 5 years of post-graduate experience in operations, industrial engineering, or a related field.
  • Advanced knowledge of customer service and contact center operations.
  • Lean Six Sigma Green Belt, XX Belt, or equivalent process improvement experience.
  • Strong stakeholder management and relationship-building skills.
  • Experience leading process and systems design initiatives.
  • Proven ability to deliver measurable improvements to business metrics.
  • Experience managing cross-functional projects and teams.
  • Intermediate SQL skills.
  • Intermediate Microsoft Excel skills.
  • Strong analytical and problem-solving capabilities.
  • Ability to work effectively in ambiguous and evolving environments.

Experience:

  • Experience implementing process improvement projects using Lean Six Sigma methodologies.
  • Experience conducting operational analysis and root cause investigations.
  • Experience creating business cases and presenting recommendations to leadership.
  • Experience leading cross-functional initiatives in customer support or operational environments.
  • Experience developing metrics, dashboards, and performance measurement frameworks.
  • Experience with process mapping, workflow design, and operational optimization.

Responsibilities:

  • Lead and support cross-functional teams in implementing operational improvement initiatives.
  • Drive global process improvement projects using Lean Six Sigma methodologies.
  • Build strong relationships with customer service and business stakeholders.
  • Develop and maintain metrics to measure operational performance and identify improvement opportunities.
  • Collect and analyze operational data to determine root causes of business challenges.
  • Measure process performance against established requirements and objectives.
  • Research and evaluate industry best practices and operational techniques.
  • Lead implementation of best practices across operational functions.
  • Conduct cost-benefit analyses and develop business cases for improvement opportunities.
  • Present recommendations and improvement initiatives to senior leadership.
  • Communicate project progress, risks, and outcomes to stakeholders.
  • Document, evaluate, and optimize existing business processes.
  • Develop and maintain functional designs that illustrate customer journeys, operational processes, policies, and product interactions.
  • Conduct Failure Modes and Effects Analysis (FMEA) and lead mitigation planning efforts.
  • Support continuous improvement initiatives focused on customer experience and operational efficiency.

Should Have:

  • Industrial engineering background or similar operational discipline.
  • Strong facilitation and presentation skills.
  • Experience working in global operational environments.
  • Ability to influence stakeholders at multiple organizational levels.
  • Willingness to travel up to 20% as needed.

Skills:

  • Lean Six Sigma methodologies.
  • Business process improvement.
  • Customer service and contact center operations.
  • Process mapping and workflow design.
  • Root cause analysis.
  • Failure Modes and Effects Analysis (FMEA).
  • Project management.
  • Stakeholder management.
  • SQL.
  • Microsoft Excel.
  • Data analysis and reporting.
  • Business case development.
  • Performance measurement and KPI management.
  • Change management and operational transformation.

Qualification And Education:

  • Bachelor’s degree in Industrial Engineering, Business, Operations Management, or a related field preferred.
  • Lean Six Sigma Green Belt, XX Belt, or equivalent certification preferred.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.

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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

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