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Business Process Expert Jobs (NOW HIRING)

ConAgra Foods, Lamb Weston

Process Expert

Troy, OH

$59K - $78K/yr

Lead Business Unit capital project initiatives.Provide direct oversight, administer discipline, and ensure consistent application of policies and procedures.Perform other duties as required.

OTSI

IT Business Process Analyst

Boise, ID · On-site

$58K - $78K/yr

The Finance Business Process Expert drives end-to-end process excellence across Finance by defining, measuring, improving, and sustaining standardized processes. This role partners with Finance ...

ThinkTek

Business Process Technology SME

Merrifield, VA · On-site

$158K - $200K/yr

Business Process Technology SME (Secret Clearance) Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in ...

OTSI

IT Business Process Analyst

Boise, ID · On-site

$58K - $78K/yr

... Expert drives end-to-end process excellence across Finance by defining, measuring, improving, and sustaining standardized processes. This role partners with Finance process owners, IT/business ...

ThinkTek

Business Process Technology SME

Merrifield, VA · On-site

$158K - $200K/yr

Business Process Technology SME (Secret Clearance) Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in ...

ThinkTek

Business Process Technology SME

Merrifield, VA · On-site

$158K - $200K/yr

Business Process Technology SME (Secret Clearance) Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in ...

ThinkTek LLC

Business Process Technology SME

Merrifield, VA · On-site

$158K - $200K/yr

Business Process Technology SME (Secret Clearance) Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in ...

AHEAD

ServiceNow Business Process Consultant

Charleston, WV · Remote

$130K - $160K/yr

The ServiceNow Business Process Consultant is an experienced subject matter expert and focuses on design and delivery of value-added integration and consultative services in the area of Enterprise ...

New

Alstom

Special Process Expert

West Mifflin, PA

$96K - $125K/yr

Could you be the full-time Special Process Expert in West Mifflin, PA, we're looking for? Your ... Innovative mindset and a proactive approach to participating in business workgroups. Things you'll ...

Alstom

Special Process Expert

West Mifflin, PA

$96K - $125K/yr

Could you be the full-time Special Process Expert in West Mifflin, PA, we're looking for? Your ... Innovative mindset and a proactive approach to participating in business workgroups. Things you'll ...

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Business Process Expert information

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How much do business process expert jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for business process expert in the United States is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $27.88 per hour, depending on experience, location, and employer.

What are Business Process Experts?

Business Process Experts are professionals who analyze, design, and optimize business processes within an organization. They work to improve efficiency, reduce costs, and enhance overall performance by identifying bottlenecks and implementing best practices. These experts often collaborate with various departments to ensure that business processes align with organizational goals and leverage technology where appropriate. Their role is crucial in driving continuous improvement and supporting successful change management initiatives.

What is the difference between Business Process Expert vs Business Analyst?

AspectBusiness Process ExpertBusiness Analyst
Required CredentialsTypically certifications in process improvement (e.g., Six Sigma, BPM)Often certifications in analysis or project management (e.g., CBAP, PMP)
Work EnvironmentFocuses on process optimization within organizations, often in operations or manufacturingAnalyzes business needs, gathers requirements, and supports project development
Employer & Industry UsageUsed across industries for process improvement rolesCommon in IT, finance, and consulting sectors for project support

The Business Process Expert primarily focuses on analyzing and improving organizational processes, often using specific methodologies like Six Sigma. In contrast, the Business Analyst concentrates on understanding business needs, gathering requirements, and supporting project implementation. While both roles require analytical skills, their core responsibilities and focus areas differ, making each essential for different stages of business improvement and project success.

How does a Business Process Expert typically collaborate with cross-functional teams to implement process improvements?

A Business Process Expert regularly works with cross-functional teams, such as IT, operations, and management, to identify inefficiencies and design effective process improvements. Collaboration often involves facilitating workshops, mapping out current workflows, and gathering input from various stakeholders to ensure proposed changes align with business goals. The role requires excellent communication and project management skills to coordinate efforts, address feedback, and guide teams through the implementation and change management phases. Regular meetings and progress updates are common to keep everyone aligned and ensure successful adoption of new processes.

What are the key skills and qualifications needed to thrive as a Business Process Expert, and why are they important?

To thrive as a Business Process Expert, you need a deep understanding of process analysis, workflow optimization, and often a background in business administration or industrial engineering. Familiarity with process mapping tools (such as Visio or ARIS), ERP systems, and certifications like Lean Six Sigma or BPM are typically required. Strong analytical thinking, communication skills, and the ability to drive change across departments make someone stand out in this role. These skills are crucial for identifying inefficiencies, implementing improvements, and ensuring organizational agility and competitiveness.
More about Business Process Expert jobs
What job categories do people searching Business Process Expert jobs look for? The top searched job categories for Business Process Expert jobs are:
What are popular job titles related to Business Process Expert jobs? For Business Process Expert jobs, the most frequently searched job titles are:
Business Process Expert jobs near you
Infographic showing various Business Process Expert job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $56,000 per year, or $26.9 per hour.

Business Process Expert/ Principal Consultant | Onsite - Delaware

Photon

Wilmington, DE • On-site

Full-time

Re-posted 22 days ago

Job description


We are looking for a specialist who can help transform Credit Loss Mitigation operations by extracting and modernizing business decision logic currently embedded across multiple legacy applications. This role is not simply about migrating technology; it is about making business rules transparent, governable, testable, and adaptable through modern Business Rules Management Systems (BRMS) and workflow orchestration platforms.
The ideal candidate will combine expertise in decision management, business process redesign, workflow automation, and financial services operations to help establish a scalable rule-driven architecture that enables the business to understand, manage, and simulate policy changes without relying on application code modifications.
Key Responsibilities
  • Assess existing Credit Loss Mitigation applications and identify business rules embedded within application code, databases, integrations, and manual operational processes.

  • Create a comprehensive inventory of decision logic, eligibility criteria, exception handling, and policy enforcement rules currently distributed across multiple systems.

  • Design a target-state architecture leveraging Business Rules Management Systems (BRMS), Decision Model and Notation (DMN), and BPMN-based workflow orchestration.

  • Lead the extraction and migration of hard-coded business rules into configurable and centrally governed decision services.

  • Design business-friendly rule management capabilities that provide visibility into implemented policies and support controlled rule changes.

  • Develop BPMN workflows for key Credit Loss Mitigation processes including hardship assistance, payment arrangements, loan modifications, collections, delinquency management, and exception handling.

  • Enable business stakeholders to perform what-if analysis, policy simulations, and impact assessments without requiring application deployments.

  • Establish governance frameworks for business rules, including versioning, approval workflows, auditability, testing, and deployment controls.

  • Collaborate with business leaders, risk management teams, operations teams, compliance stakeholders, and engineering teams to validate decision models and process flows.

  • Define integration patterns between rule engines, workflow platforms, core servicing systems, customer communication channels, and enterprise data platforms.

  • Evaluate and recommend BRMS and workflow technologies, including Camunda and complementary decision management solutions.

  • Provide implementation roadmaps, migration strategies, and organizational change recommendations to support adoption of rule-driven operations.

Must-Have Skills
  • 8+ years of experience in business process transformation, decision management, workflow automation, or enterprise architecture roles.

  • Proven experience implementing Business Rules Management Systems (BRMS) or enterprise decision management platforms - such as Camunda, Workato, Drools or Pega Decisioning.

  • Strong understanding of BPMN 2.0 workflow modelling and process orchestration.

  • Experience extracting and rationalizing business rules from legacy applications.

  • Knowledge of Decision Model and Notation (DMN) and rule governance practices.

  • Experience designing configurable decision services and business-owned rule management capabilities.

  • Strong stakeholder facilitation skills with the ability to bridge business and technology teams.

  • Experience working within highly regulated environments such as banking, lending, insurance, or financial services.

  • Ability to communicate complex decision models and workflow concepts to non-technical business stakeholders.

Nice to Have
  • Experience with any of - Camunda, Drools, IBM ODM, Red Hat Decision Manager, FICO Blaze Advisor, or Pega Decisioning.

  • Background in Credit Loss Mitigation, Collections, Loan Servicing, Mortgage Servicing, Consumer Lending, or Risk Management.

  • Experience implementing DMN alongside BPMN workflow orchestration.

  • Knowledge of policy simulation, decision testing, and shadow-rule execution techniques.

  • Experience building rule governance frameworks for large-scale enterprise environments.

  • Familiarity with microservices architectures, event-driven systems, and API-based integration patterns.

  • Experience modernizing legacy decisioning platforms as part of digital transformation initiatives.

Expected Outcomes
  • Business rules are fully documented, discoverable, and no longer hidden within application code.

  • Credit Loss Mitigation policies can be modified through governed rule management processes rather than software releases.

  • Business stakeholders gain visibility into decision logic and can independently perform policy simulations and what-if analysis.

  • Workflow execution becomes standardized, auditable, and measurable through BPMN-based orchestration.

  • Rule governance, compliance, and operational transparency are significantly improved across the Credit Loss Mitigation ecosystem.

  • A scalable foundation is established for future decision automation and process optimization initiatives.

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