Business Process Automation Jobs (NOW HIRING)

As a Principal Engineer for Business Process Automation, you will play a pivotal role in the end-to-end lifecycle of enterprise workflow automation solutions using no-code/low-code platforms like Appian, Microsoft Power Platform, and RunMyProcess. You will identify automation opportunities, translate business needs into efficient workflows, and streamline critical business operations to improve efficiency. This senior role requires strong technical skills, leadership to mentor junior engineers, collaboration with cross‑functional teams, and practical application of agile methodologies. Excellent communication skills are needed to articulate complex concepts and present solutions. Staying updated on automation and AI trends is essential for recommending innovative solutions.

• Lead the complete lifecycle of enterprise workflow automation solutions, encompassing the initial conceptualization, detailed design, development, testing, seamless deployment, and ongoing maintenance, primarily using no-code and low-code platforms such as Appian and Microsoft Power Automate.
• Work closely with cross‑functional teams, including business analysts, process owners, IT architects, and end‑users, to meticulously gather and document comprehensive business and technical requirements. Translate these requirements into user stories, detailed process flows, and technical specifications.
• Take ownership of the end-to-end implementation and continuous optimization of business process automation solutions, configuring workflows, developing custom connectors or integrations, ensuring data integrity and security, and rigorously testing to guarantee optimal performance.
• Provide strong technical leadership, guidance, and mentorship to junior engineers, business analysts, and other team members involved in automation initiatives.
• Champion agile methodologies, including Scrum or Kanban, throughout the software development lifecycle, participating in sprint planning, daily stand‑ups, sprint reviews, and retrospectives.
• Communicate effectively and proactively with stakeholders across the organization, articulating complex technical concepts in a clear and understandable manner.
• Continuously monitor industry trends, advancements, and emerging technologies in business process automation, evaluating their impact and recommending innovative solutions.
• Provide the best approach to building and licensing automation platforms to control costs.
• Create a strategy for automation platforms covering technology selection, architecture, and development guidelines with a cost‑control focus.
• Detail a cost‑effective and compliant licensing model addressing deployments, user access, scalability, IP protection, and usage tracking.
• Pioneer the integration of Generative AI and agentic workflows into enterprise Business Process Automation solutions, utilizing LLMs for drafting, summarization, and decision support within platforms such as Appian.
• Develop and implement strategies for deploying AI agents to automate complex, multi‑step processes across business functions.

• 0-5% Domestic

• Bachelor's degree or equivalent experience in Computer Science, Engineering, or a related field. (Required)
• Master's or other advanced degree in Computer Science, Engineering, or a related field. (Preferred)

• 7-10 years working in innovation and delivery platforms. (Preferred)
• 4-7 years extensive experience in the complete lifecycle of enterprise workflow and business process automation solutions. (Required)
• 4-7 years demonstrable subject‑matter expertise in no‑code/low‑code platforms such as Appian and Microsoft Power Platform. (Required)
• 4-7 years strong grasp of agile methodologies (Scrum, Kanban) with experience in developing clear user stories. (Required)
• 7-10 years exceptional communication and interpersonal skills, presenting solutions to both technical and non‑technical audiences. (Required)
• 4-7 years experience in developing strategies for automation platforms with a focus on cost control. (Required)
• 4-7 years experience defining and implementing cost‑effective and compliant licensing models for automation platforms. (Preferred)
• 2-4 years demonstrable experience integrating AI/Generative AI models or agents with workflow platforms such as Appian or Microsoft Power Platform. (Required)
• Less than 2 years experience with agentic architectures such as Model Context Protocol. (Preferred)
• Less than 2 years proven track record in leveraging AI to augment human workflows beyond simple automation. (Required)

• IT\MCAS - Microsoft Certified Application Specialist Microsoft Power Platform (Preferred)
• Appian Certified Developer (Preferred)

• Extensive full‑stack development experience, with strong proficiency in business process automation.
• Solid understanding of backend technologies and frameworks, including AWS.
• Demonstrated experience in designing and implementing custom connectors or integrations within automation platforms.
• Strong understanding of data integrity and security principles as they relate to automation solutions.
• Experience integrating Generative AI/LLM capabilities into enterprise automation solutions.
• Experience designing or working with AI‑driven or agent‑based workflows within enterprise systems.
• Quick troubleshooting and problem‑solving skills.
• Demonstrated written communication skills.
• Strong verbal communication and listening skills.
• Possesses strong technical aptitude.

Individuals currently serving on an IEEE board or committee are not eligible to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.