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Billing Operations Manager Jobs (NOW HIRING)

Billing Operations & Quality Analyst II

Irvine, CA ยท On-site

$51K - $68K/yr

Manage shared inboxes and workflow queues; assign work to team members or offshore resources as ... Advanced knowledge of billing operations, reconciliation principles, payment processing, refunds ...

Billing Manager

Melville, NY ยท On-site

$130K - $150K/yr

Manage the firm's billing operations across all offices and practice groups. * Develop, implement, and maintain billing policies, procedures, and internal controls. * Monitor key performance ...

Manage the firm's billing operations across all offices and practice groups. * Develop, implement, and maintain billing policies, procedures, and internal controls. * Monitor key performance ...

Manage the firm's billing operations across all offices and practice groups. * Develop, implement, and maintain billing policies, procedures, and internal controls. * Monitor key performance ...

Manage the firm's billing operations across all offices and practice groups. * Develop, implement, and maintain billing policies, procedures, and internal controls. * Monitor key performance ...

... Billing Operations Sr Manager to help stabilize and improve a high-volume, multi-system billing and collections environment. This is a roll-up-your-sleeves role focused on bringing structure ...

Manage the firm's billing operations across all offices and practice groups. * Develop, implement, and maintain billing policies, procedures, and internal controls. * Monitor key performance ...

Billing Manager

Mount Laurel, NJ ยท On-site

$130K - $150K/yr

Manage the firm's billing operations across all offices and practice groups. * Develop, implement, and maintain billing policies, procedures, and internal controls. * Monitor key performance ...

Manage the firm's billing operations across all offices and practice groups. * Develop, implement, and maintain billing policies, procedures, and internal controls. * Monitor key performance ...

Billing Manager

Manhattan, NY ยท On-site

$130K - $150K/yr

Manage the firm's billing operations across all offices and practice groups. * Develop, implement, and maintain billing policies, procedures, and internal controls. * Monitor key performance ...

Manage the firm's billing operations across all offices and practice groups. * Develop, implement, and maintain billing policies, procedures, and internal controls. * Monitor key performance ...

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$75.5K

$123K

How much do billing operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for billing operations manager in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What is a billing operations manager?

A Billing Operations Manager oversees and manages the billing processes within an organization, ensuring invoices are accurate, timely, and comply with company policies and regulations. They coordinate with various departments to resolve billing discrepancies, implement best practices, and optimize the billing workflow. Their responsibilities often include supervising billing staff, analyzing billing data, and improving systems to enhance efficiency and revenue collection.

What are the key skills and qualifications needed to thrive as a billing operations manager, and why are they important?

To thrive as a Billing Operations Manager, you need expertise in billing processes, financial reporting, and revenue cycle management, often backed by a degree in finance, accounting, or business administration. Familiarity with ERP systems, billing software (like SAP or Oracle), and relevant certifications such as Certified Billing & Coding Specialist (CBCS) are commonly required. Strong leadership, analytical thinking, and effective communication are critical soft skills for leading teams and resolving complex billing issues. These skills ensure accurate billing, compliance, and efficient operations that drive an organization's financial health.

What are some common challenges faced by billing operations managers, and how can they be addressed?

Billing Operations Managers often encounter challenges such as ensuring billing accuracy, managing complex invoicing cycles, and staying compliant with changing financial regulations. To address these, strong attention to detail, effective use of billing software, and continuous team training are essential. Regular communication with finance, sales, and customer service teams also helps identify and resolve issues quickly, ensuring a smooth billing process and high customer satisfaction.

What does a billing operations manager do?

A billing operations manager oversees the billing process within an organization, ensuring accurate and timely invoicing, payment collection, and account reconciliation. They often coordinate with finance, customer service, and IT teams, and may use billing software or ERP systems to streamline operations and maintain compliance with financial policies.
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What cities are hiring for Billing Operations Manager jobs?

Cities with the most Billing Operations Manager job openings:

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Infographic showing various Billing Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $75,505 per year, or $36.3 per hour.

Customer Success Specialist - Billing Operations

Les Mills

Chicago, IL โ€ข On-site

$19.75 - $26.75/hr

Full-time, Part-time

Posted 21 days ago


Job description

Customer Success Specialist - Billing Operations
Chicago, IL Hybrid Part Time (24 hours per week)
Salary Range 38,688 - 42,432 USD
Purpose meets performance.
At Les Mills, purpose and passion go hand in hand. Since 1968, we've been creating life-changing fitness experiences that move millions of people every week across the globe. We believe greatness comes from empowering people to play to their strengths, take ownership, and feel proud of the role they play in creating a fitter planet.
We're looking for a Customer Success Specialist - Billing Operations to join our US team in Chicago. This role is ideal for someone who thrives at the intersection of customer service, billing operations, and process improvement - and who brings both accuracy and empathy to their work.
The Role
The Customer Success Specialist - Billing Operations provides exceptional service to both internal and external customers while supporting the day-to-day success of our Billing Operations and Accounts Receivable functions.
Working closely with the Customer Success Lead - AR & Billing Operations, you'll manage billing setups, invoicing, payment processing, and account follow-ups, while serving as a subject matter expert for US billing processes. You'll collaborate cross-functionally with Customer Experience (CX), Finance, Legal, and global stakeholders to ensure accuracy, compliance, and a seamless partner experience.
What You'll Do
In this role, you will:
  • Draft partnership agreements and set up billing across all customer types
  • Manage daily billing and AR support cases with speed, accuracy, and care
  • Generate, review, and issue timely and accurate invoices
  • Process incoming payments and reconcile customer accounts
  • Monitor outstanding balances, follow up on past-due accounts, and escalate delinquency when required
  • Support monthly billing cycles, including specialized invoicing, data cleanup, and partner communications
  • Maintain data integrity through audits, reconciliations, and Salesforce documentation
  • Act as a subject matter expert for US billing and AR processes
  • Collaborate with CX, Finance, Legal, Sales, and global teams on contracts and billing matters
  • Build and maintain standard operating procedures (SOPs)
  • Lead or support ad hoc projects and process-improvement initiatives
  • Step in flexibly to support urgent priorities and business-critical needs

What Success Looks Like
You're successful in this role when:
  • Billing, invoicing, and AR KPIs are consistently met or exceeded
  • Invoices are accurate, on time, and error-free
  • Outstanding balances are proactively managed, supporting healthy cash flow
  • Internal and external partners regularly praise the quality of your service
  • Strong, trusted relationships are built across CX, Finance, Marketing, and global teams
  • Systems and processes improve over time due to your insights and initiative
  • You model Les Mills leadership behaviors and encourage others to do the same

Who You Are
You bring both technical skill and a customer-first mindset, including:
  • 2+ years of experience in billing operations, accounts receivable, or finance support
  • Strong Excel skills and comfort working with financial data
  • Experience using Salesforce or a similar CRM
  • Familiarity with Adobe Commerce (Magento) preferred
  • Confidence communicating with customers by phone and email
  • Clear, professional written and verbal communication skills
  • Strong organization, time management, and attention to detail
  • Comfort working to deadlines in a fast-paced, high-volume environment
  • A proactive, solutions-oriented approach and willingness to roll up your sleeves
  • Resilience, adaptability, and calm under pressure
  • Curiosity and a continuous improvement mindset

How We Work
Our values guide how we show up every day:
  • Drive - We take ownership and follow through
  • Curiosity - We challenge the status quo and look for better ways
  • Insight - We focus on what matters and solve root problems
  • Courage - We do the right thing, even when it's hard
  • Impact - We deliver results that make a real difference

Why Les Mills?
You don't need to be a fitness fanatic to succeed here - but you'll be joining a team that believes deeply in wellbeing, growth, and impact.
We're committed to building an inclusive, supportive workplace where people can do their best work and grow their careers.
Even if you don't meet every requirement, we encourage you to apply. You may be exactly who we're looking for - for this role or another opportunity with Les Mills.
Please note: AI tools may be used in our recruitment process alongside human review.