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Billing Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Baker Donelson

Billing Manager

Raleigh, NC · On-site

The Billing Manager monitors team workloads, promotes operational excellence, and fosters a high-performing, service-oriented billing function. The Billing Manager serves as a working supervisor ...

New

Bandwidth

Global Billing Analyst

Raleigh, NC

$46K - $62K/yr

Bandwidth's Billing Operations Team is responsible for ensuring Bandwidth customers receive ... Collaborates with team and/or manger when necessary. Escalates when appropriate. * Able to generate ...

Bandwidth

Global Billing Analyst

Raleigh, NC

$46K - $62K/yr

Bandwidth's Billing Operations Team is responsible for ensuring Bandwidth customers receive ... Collaborates with team and/or manger when necessary. Escalates when appropriate. * Able to generate ...

Capstone Search Partners

Senior Billing Analyst

Raleigh, NC

$42K - $56K/yr

Manage billing operations from invoice creation to payment tracking across multiple markets and currencies. * Submit invoices through client billing platforms and ensure alignment with contract terms ...

Bandwidth

Global Billing Analyst

Raleigh, NC · On-site

$46K - $62K/yr

Bandwidth's Billing Operations Team is responsible for ensuring Bandwidth customers receive ... Collaborates with team and/or manger when necessary. Escalates when appropriate. * Able to generate ...

Baker Donelson

Billing Specialist

Raleigh, NC · Hybrid

$17 - $23/hr

Billing Manager SUMMARY: The ideal candidate will have a minimum of two years of billing experience ... operations and decision-making. * Participate in the implementation and execution of special ...

Fleet Glass Services

Operations Manager

Raleigh, NC · On-site

Reviewing invoices for accuracy, ensuring proper billing practices, and resolving discrepancies * Monitoring operational expenses, labor costs, and material costs to support profitability * Managing ...

NV5

Billing Specialist

Cary, NC

$19.50 - $26.50/hr

Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 ... operations for our engineering and consulting teams. * Set up and maintain project records in ...

NV5

Billing Specialist

Cary, NC · On-site

$17.75 - $24/hr

Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 ... operations for our engineering and consulting teams. * Set up and maintain project records in ...

NV5

Billing Specialist

Cary, NC · On-site

$19.50 - $26.50/hr

Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 ... operations for our engineering and consulting teams. * Set up and maintain project records in ...

AICPA

Conference & Event Operations Manager

Durham, NC · Hybrid

$80K - $90K/yr

Event Management * Be the primary operations liaison for assigned conferences and events ... Reconcile final billing and prepare post-event analysis to support future planning and process ...

CIMA

Conference & Event Operations Manager

Durham, NC · Hybrid

$80K - $90K/yr

Event Management * Be the primary operations liaison for assigned conferences and events ... Reconcile final billing and prepare post-event analysis to support future planning and process ...

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Billing Operations Manager information

See Raleigh, NC salary details

$33.6K

$66.8K

$108.7K

How much do billing operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for billing operations manager in Raleigh, NC is $66,751.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $75,100.00 per year, depending on experience, location, and employer.

What is a billing operations manager?

A Billing Operations Manager oversees and manages the billing processes within an organization, ensuring invoices are accurate, timely, and comply with company policies and regulations. They coordinate with various departments to resolve billing discrepancies, implement best practices, and optimize the billing workflow. Their responsibilities often include supervising billing staff, analyzing billing data, and improving systems to enhance efficiency and revenue collection.

What are the key skills and qualifications needed to thrive as a billing operations manager, and why are they important?

To thrive as a Billing Operations Manager, you need expertise in billing processes, financial reporting, and revenue cycle management, often backed by a degree in finance, accounting, or business administration. Familiarity with ERP systems, billing software (like SAP or Oracle), and relevant certifications such as Certified Billing & Coding Specialist (CBCS) are commonly required. Strong leadership, analytical thinking, and effective communication are critical soft skills for leading teams and resolving complex billing issues. These skills ensure accurate billing, compliance, and efficient operations that drive an organization's financial health.

What are some common challenges faced by billing operations managers, and how can they be addressed?

Billing Operations Managers often encounter challenges such as ensuring billing accuracy, managing complex invoicing cycles, and staying compliant with changing financial regulations. To address these, strong attention to detail, effective use of billing software, and continuous team training are essential. Regular communication with finance, sales, and customer service teams also helps identify and resolve issues quickly, ensuring a smooth billing process and high customer satisfaction.

What does a billing operations manager do?

A billing operations manager oversees the billing process within an organization, ensuring accurate and timely invoicing, payment collection, and account reconciliation. They often coordinate with finance, customer service, and IT teams, and may use billing software or ERP systems to streamline operations and maintain compliance with financial policies.

What are popular job titles related to Billing Operations Manager jobs in Raleigh, NC?

For Billing Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Billing Operations Manager jobs in Raleigh, NC look for?

The top searched job categories for Billing Operations Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Billing Operations Manager jobs?

Cities near Raleigh, NC with the most Billing Operations Manager job openings:

Billing Operations Manager jobs near you
Infographic showing various Billing Operations Manager job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,751 per year, or $32.1 per hour.

Billing Manager

Raleigh, NC • On-site

Baker Donelson
Law Firms • 1 - 5K employees
Learn more about Baker Donelsonexternal

Full-time

Posted 3 days ago

New

Job description

POSITION: Billing Manager

FLSA STATUS: Exempt

DEPARTMENT: Revenue Services

SUPERVISOR: Director of Revenue Services 

SUMMARY: Under general supervision and in accordance with Firm policies and procedures, the Billing Manager is responsible for leading, developing, and supporting the Billing Team while overseeing all aspects of the firm's billing operations. This role ensures the accurate and timely preparation, processing, and distribution of client invoices, serves as a key resource for resolving complex billing issues, and collaborates closely with attorneys and administrative departments to support efficient revenue cycle management. The Billing Manager monitors team workloads, promotes operational excellence, and fosters a high-performing, service-oriented billing function.

The Billing Manager serves as a working supervisor responsible for overseeing the firm's day-to-day billing operations and leading a team of billing professionals. This role manages the billing process from prebill preparation through invoice generation and posting, ensures billing accuracy and timeliness, resolves complex billing issues, and serves as a key liaison between attorneys, staff, and firm leadership. The Billing Manager monitors team workloads, supports operational efficiency, and collaborates across departments to promote effective revenue cycle management and outstanding internal client service. Reporting to the Director of Revenue Services, this position plays a critical role in supporting the firm's financial operations and billing objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential functions are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.

  • Motivate, mentor, and provide leadership to the Billing team, including but not limited to, establishing controls to ensure the quality and integrity of the billing processes.
  • Monitor workload distribution and overtime requirements, identifying areas where efficiencies of the billing and/or collections function can be improved. Work with the Director of Revenue Services to implement approved changes.
  • Maintain hands-on knowledge of all billing related functions in order to provide proper training, back-up, and support, including, but not limited to bill preparation, bill review, pre-bill review, write off management and exception rate management.
  • Manage and oversee all Billing Department functions and organization, assuring work is completed accurately and effectively within defined deadlines.
  • Monitor actual billings against budgets/targets and liaise with other Revenue Managers when necessary.
  • Conduct group and individual training for all billing software users.
  • Maintain and update billing training manual and related presentations, as required.
  • Leading the Billing team with a results-focused approach.
  • Review of billing progress including compiling reports and analysis of billing statistics.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

  • Strong working knowledge of the billing functions and legal billing cycles.
  • Excellent written and verbal communication skills.
  • Highly proficient in Excel.
  • Experience with operations/ financial systems (Aderant and Prebill Viewer).
  • Previous law firm billing management experience.
  • Detail orientated, efficient, organized with the ability to multitask.
  • Strong analytical and problem-solving skills.
  • Possess strong organizational, interpersonal and communication (oral and written) skills.
  • Possess an aptitude for detail.
  • Ability to work efficiently and ability to work under pressure with or without direct supervision.
  • Must be able to handle multiple projects and be familiar with computerized databases and on-line services.
  • Ability to organize and prioritize numerous tasks and complete them under time constraints.

WORKING CONDITIONS

Normal office environment with little exposure to excessive noise, dust, extreme temperatures and the like.  

ADDITIONAL INFO

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

All employees are required to comply with BDBCB's information privacy and security requirements including its acceptable use policy. Such requirements are dictated by laws and regulations, by professional standards and by the marketplace and are directly applicable to BDBCB as well as to BDBCB through its clients.

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