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Billing Operations Manager Jobs (NOW HIRING)

NCD Agency LLC

Billing Operations Associate

Dallas, TX · On-site

Manage billing holds escalation and see issues through to resolution. Serve as the first line of ... Work closely with Member Care, Operations, and carrier partners to communicate billing status ...

K2services

Legal Billing Manager

Phoenix, AZ · On-site

The Billing Operations Manager will perform operational oversight over Opensity Solution's billing support services. Reporting to the Director of Operations, this position will manage service teams ...

Opensity Solutions

Legal Billing Manager

Phoenix, AZ · On-site

The Billing Operations Manager will perform operational oversight over Opensity Solution's billing support services. Reporting to the Director of Operations, this position will manage service teams ...

PeopleOS

Billing Manager

Spring, TX · On-site

$60K - $75K/yr

You'll manage billing staff, set operational standards, streamline workflows, track key performance metrics, and partner closely with Finance, Clinical Operations, and Accounts Receivable to maximize ...

Friedman Williams

Billing Manager

Charlotte, NC · Hybrid

$105K - $125K/yr

Key Responsibilities Manage the firm's daily billing operations, ensuring timely and accurate client invoicing while meeting billing deadlines. Lead, mentor, train, and develop a team of billing ...

New Gig Solutions

Billing Manager

Philadelphia, PA · On-site

$95K/yr

Lead the day-to-day operations of the billing department. * Manage, coach, and develop a team of Billing Coordinators. * Oversee invoice preparation, billing accuracy, accounts receivable ...

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Billing Operations Manager information

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$75.5K

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How much do billing operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for billing operations manager in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What is a billing operations manager?

A Billing Operations Manager oversees and manages the billing processes within an organization, ensuring invoices are accurate, timely, and comply with company policies and regulations. They coordinate with various departments to resolve billing discrepancies, implement best practices, and optimize the billing workflow. Their responsibilities often include supervising billing staff, analyzing billing data, and improving systems to enhance efficiency and revenue collection.

What are the key skills and qualifications needed to thrive as a billing operations manager, and why are they important?

To thrive as a Billing Operations Manager, you need expertise in billing processes, financial reporting, and revenue cycle management, often backed by a degree in finance, accounting, or business administration. Familiarity with ERP systems, billing software (like SAP or Oracle), and relevant certifications such as Certified Billing & Coding Specialist (CBCS) are commonly required. Strong leadership, analytical thinking, and effective communication are critical soft skills for leading teams and resolving complex billing issues. These skills ensure accurate billing, compliance, and efficient operations that drive an organization's financial health.

What are some common challenges faced by billing operations managers, and how can they be addressed?

Billing Operations Managers often encounter challenges such as ensuring billing accuracy, managing complex invoicing cycles, and staying compliant with changing financial regulations. To address these, strong attention to detail, effective use of billing software, and continuous team training are essential. Regular communication with finance, sales, and customer service teams also helps identify and resolve issues quickly, ensuring a smooth billing process and high customer satisfaction.

What does a billing operations manager do?

A billing operations manager oversees the billing process within an organization, ensuring accurate and timely invoicing, payment collection, and account reconciliation. They often coordinate with finance, customer service, and IT teams, and may use billing software or ERP systems to streamline operations and maintain compliance with financial policies.
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Billing Operations Manager jobs near you
Infographic showing various Billing Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $75,505 per year, or $36.3 per hour.

Billing Operations Analyst

Zipline

South San Francisco, CA • On-site

$100K - $125K/yr

Full-time

Re-posted 9 days ago

Job description

About Zipline

Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

What You'll Do
  • Support Customer and Partner Financial Onboarding: Support and manage the financial onboarding of new merchants and partners into the Zipline financial system ecosystem, ensuring compliance with all requirements and actively following up on missing information.
  • Preparing and Processing Payout Lifecycle: Manage the generation, validation, and initiation of weekly and monthly partner payout statements, ensuring high accuracy and compliance.
  • System Optimization and Implementation Support: Assist with User Acceptance Testing (UAT) and system architecture enhancements for new billing engine implementations.
  • Root-Cause Dispute Resolution: Deep-dive into merchant disputes and systemic billing errors, identifying root causes and assisting with implementing long-term system fixes. Propose concession payments to Revenue Manager and Customer Success for approval.
  • Month-End & Reconciliations: Prepare month-end close journal entries as assigned and support the senior billing analyst as needed.
  • Process Automation and Continuous Improvement: Continuously evaluate current billing workflows to identify process improvements and eliminate manual interventions, helping to scale Zipline's financial operations.
  • Customer, Partner Relationships: Build and maintain positive professional relationships with internal and external stakeholders.
What You'll Bring
  • Experience: 3+ years of experience in billing operations, financial system, corporate accounting (high-growth tech experience is a major plus).
  • Bachelor's degree in Finance or Accounting, or a related field.
  • Advanced Excel proficiency (Power Query, VLOOKUPs, Pivot Tables) is required and critical to success.
  • Experience with NetSuite/Oracle or similar Tier 1 ERP and financial products (FISPAN, Stripe, billing engines)
  • Strong data analytics capabilities; familiarity with SQL or data visualization tools (Mode, Tableau, PowerBI) is highly preferred.
  • Detail-oriented approach with strong organization skills
  • Strong communication (written and verbal), interpersonal and listening skills
  • Proven ability to navigate ambiguity, manage competing priorities in a fast-paced environment, and translate complex technical issues into clear financial impacts.
What Else You Need to Know

The starting cash range for this role is $100,000-$125,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zipline 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.