Ridgeland, MS · On-site
$17.75 - $24.25/hr
Description Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ...
Ridgeland, MS · On-site
$17.75 - $24.25/hr
Description Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ...
$17.75 - $24.25/hr
Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ideal ...
$17.75 - $24.25/hr
Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ideal ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst Location: Harrisburg, PA Duration: 12+ Months 8am to 4.30pm Description: Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study.
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst Location: Harrisburg, PA Duration: 12+ Months 8am to 4.30pm Description: Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study.
Chicago, IL · On-site
$21 - $28.75/hr
Help Desk Analyst The Help Desk Analyst is responsible for providing high quality customer service interactions with the company's end user population via the telephone and email. They will ...
Chicago, IL · On-site
$21 - $28.75/hr
Help Desk Analyst The Help Desk Analyst is responsible for providing high quality customer service interactions with the company's end user population via the telephone and email. They will ...
Chesterfield, VA · On-site
$19.50 - $26.50/hr
Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person Required Skills: * Assisting and providing customer support, by telephone, email and other means.
Quick apply
Chesterfield, VA · On-site
$19.50 - $26.50/hr
Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person Required Skills: * Assisting and providing customer support, by telephone, email and other means.
Harrison Valley, PA · On-site
$18.25 - $25/hr
Help Desk Analyst Submittal Due: 05/28/2025: Location: Downtown Harrisburg, PA (Local candidates preferred) Interview Process: * Initial virtual interview via Microsoft Teams (video required)
Harrison Valley, PA · On-site
$18.25 - $25/hr
Help Desk Analyst Submittal Due: 05/28/2025: Location: Downtown Harrisburg, PA (Local candidates preferred) Interview Process: * Initial virtual interview via Microsoft Teams (video required)
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst HDA2 A4 SC3 Location: Harrisburg PA Duration: Long Term Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst HDA2 A4 SC3 Location: Harrisburg PA Duration: Long Term Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...
Trenton, NJ · On-site
$28 - $32/hr
Help Desk Analyst Req number: R8379 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 ...
Trenton, NJ · On-site
$28 - $32/hr
Help Desk Analyst Req number: R8379 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 ...
Spearfish, SD · On-site
$27.12/hr
Posting Details Posting Details Logo Institution Black Hills State University Working Title Help Desk Analyst Posting Number CSA02802P Department BHSU-Network & Computer Support Services Physical ...
Spearfish, SD · On-site
$27.12/hr
Posting Details Posting Details Logo Institution Black Hills State University Working Title Help Desk Analyst Posting Number CSA02802P Department BHSU-Network & Computer Support Services Physical ...
Philadelphia, PA · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 Responsibilities * Provide prompt, courteous support company wide, in ...
Philadelphia, PA · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 Responsibilities * Provide prompt, courteous support company wide, in ...
Harrison Valley, PA · On-site
$18.25 - $25/hr
Help Desk Analyst Submittal Due: 05/28/2025: Location: Downtown Harrisburg, PA (Local candidates preferred) Interview Process: * Initial virtual interview via Microsoft Teams (video required)
Harrison Valley, PA · On-site
$18.25 - $25/hr
Help Desk Analyst Submittal Due: 05/28/2025: Location: Downtown Harrisburg, PA (Local candidates preferred) Interview Process: * Initial virtual interview via Microsoft Teams (video required)
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst Location: Harrisburg PA Duration: Long Term ***Contractors will work 5 days in the office and 5 days out of the office*** ***They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst Location: Harrisburg PA Duration: Long Term ***Contractors will work 5 days in the office and 5 days out of the office*** ***They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...
Salem, OR · On-site
$55K - $60K/yr
Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of 'Furnishing Life's Best Memories'. At Broad River, we ...
Salem, OR · On-site
$55K - $60K/yr
Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of 'Furnishing Life's Best Memories'. At Broad River, we ...
North Chesterfield, VA · On-site
$20.75 - $28.50/hr
Help Desk Analyst - Provide customer support for the Client Grants & Legislative Analysis Section via phone, email, and other methods. - Respond to inquiries from the public, businesses, government ...
Quick apply
North Chesterfield, VA · On-site
$20.75 - $28.50/hr
Help Desk Analyst - Provide customer support for the Client Grants & Legislative Analysis Section via phone, email, and other methods. - Respond to inquiries from the public, businesses, government ...
Raleigh, NC · On-site
$20 - $27.25/hr
NC-809319 Hybrid/Local Application/Production Support/Help Desk Analyst with system reliability, Child Welfare/PATH NC application troubleshooting/diagnostics/RCA, defect tracking experience Location:
New
Raleigh, NC · On-site
$20 - $27.25/hr
NC-809319 Hybrid/Local Application/Production Support/Help Desk Analyst with system reliability, Child Welfare/PATH NC application troubleshooting/diagnostics/RCA, defect tracking experience Location:
New
Pittsburgh, PA · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 Responsibilities * Provide prompt, courteous support company wide, in ...
Pittsburgh, PA · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 Responsibilities * Provide prompt, courteous support company wide, in ...
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
$50K - $55K/yr
Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ' Furnishing Life's Best Memories' . At Broad River ...
$50K - $55K/yr
Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ' Furnishing Life's Best Memories' . At Broad River ...
Dallas, TX · On-site
$50K/yr
We are now hiring a Full-Time Help Desk Analyst in Dallas, TX . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 ...
Dallas, TX · On-site
$50K/yr
We are now hiring a Full-Time Help Desk Analyst in Dallas, TX . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 ...
Harrisburg, PA · On-site
$21/hr
The Help Desk Analyst serves as a primary point of support for incoming calls, emails, and walk-ins, assisting employees with computers, printers, networking hardware and software, office software ...
Harrisburg, PA · On-site
$21/hr
The Help Desk Analyst serves as a primary point of support for incoming calls, emails, and walk-ins, assisting employees with computers, printers, networking hardware and software, office software ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
A Bilingual Help Desk Analyst provides technical support to users in multiple languages, ensuring effective communication with diverse customers or employees. They diagnose and troubleshoot hardware, software, and network issues while delivering excellent customer service. This role requires strong problem-solving skills and proficiency in at least two languages to assist users efficiently. Bilingual Help Desk Analysts often work in IT support teams, responding to inquiries via phone, email, or chat.
As a Bilingual Help Desk Analyst, you’ll address a wide range of technical issues, including password resets, software installation problems, connectivity concerns, and troubleshooting hardware or peripheral devices. Your day-to-day work involves communicating with users in multiple languages to clearly understand and resolve their concerns, often using remote access tools or knowledge bases. You’ll also log incidents in ticketing systems, escalate complex issues to higher-level IT staff, and follow up to ensure user satisfaction. This role requires balancing technical and communication skills to deliver timely, effective support in a fast-paced environment.
To thrive as a Bilingual Help Desk Analyst, you need fluency in at least two languages, solid technical troubleshooting abilities, and a background in information technology or computer science. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant IT certifications such as CompTIA A+ or ITIL are highly valuable. Excellent communication, patience, and problem-solving skills set exceptional analysts apart when assisting users from diverse backgrounds. These skills and qualities are vital for efficiently resolving technical issues and providing high-quality support in a multilingual environment.
Cities with the most Bilingual Help Desk Analyst job openings:
The most popular types of Bilingual Help Desk Analyst jobs are:
States with the most job openings for Bilingual Help Desk Analyst jobs include:
The top searched job categories for Bilingual Help Desk Analyst jobs are:
5.0
Based on 9 frontline employees who took The Breakroom Quiz
Get the full story on Breakroom
Sourced by ZipRecruiter
Retail
1,001 - 5,000 Employees
Ridgeland, MS, US
1992
