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Benefit Associate Jobs (NOW HIRING)

hcmportal

Associate Actuary

Overland Park, KS · Hybrid

Security Benefit is a leader in the U.S. retirement market with more than $60 billion in assets ... The Associate Actuary provides actuarial analysis and technical skills in support of fulfilling the ...

City of New York

Benefits Associate

Manhattan, NY

... or benefit related information, processing leaves/exits, reporting, and other related duties ... COMMUNITY ASSOCIATE - 56057 Qualifications Qualification Requirements 1. High school graduation or ...

City of New York

Benefits Associate

Manhattan, NY · On-site

... or benefit related information, processing leaves/exits, reporting, and other related duties ... COMMUNITY ASSOCIATE - 56057 Qualifications Qualification Requirements 1. High school graduation or ...

LRA Insurance

Benefits Associate

Orlando, FL · On-site

$40K/yr

Position Overview We are seeking a motivated Entry-Level Insurance Associate to join our Orlando team. This is a high-impact role that combines meticulous data entry with direct client interaction

hcmportal

Advisor Experience Associate

Topeka, KS · Hybrid

Security Benefit is a leader in the U.S. retirement market with more than $60 billion in assets ... As an Advisor Experience Associate you will support advisors by delivering timely operational ...

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How much do benefit associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for benefit associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Benefit Associate, and why are they important?

To thrive as a Benefit Associate, you need a solid understanding of employee benefits programs, attention to detail, and often a bachelor's degree in human resources or a related field. Familiarity with HRIS systems, benefits administration software, and payroll platforms is typically required, along with certifications like CEBS being advantageous. Strong interpersonal skills, problem-solving abilities, and effective communication are crucial for assisting employees and resolving inquiries. These skills ensure accurate benefits management, high employee satisfaction, and compliance with regulations.

What are some common challenges Benefit Associates face when assisting employees with benefits enrollment?

Benefit Associates often encounter challenges such as explaining complex benefits options to employees with varying levels of understanding, managing high volumes of inquiries during open enrollment periods, and ensuring accurate data entry to avoid coverage issues. They must stay up-to-date with changing regulations and company policies. Successful Benefit Associates develop strong communication and organizational skills to address employee concerns efficiently while maintaining confidentiality and compliance.

What are Benefit Associates?

Benefit Associates are professionals who assist employees with understanding, enrolling in, and managing their company-sponsored benefits programs, such as health insurance, retirement plans, and other perks. They serve as a point of contact between employees and benefits providers, helping to resolve issues and answer questions. Benefit Associates also help ensure that benefit programs comply with regulations and company policies. Their role is essential for supporting employees' well-being and ensuring smooth administration of benefits packages.

What does a benefits associate do?

A benefits associate is responsible for administering employee benefit programs, such as health insurance, retirement plans, and leave policies. They handle employee inquiries, process enrollments, and ensure compliance with company policies and regulations, often using benefits management software. Strong communication skills and attention to detail are essential in this role.

What is the difference between Benefit Associate vs Benefits Coordinator?

AspectBenefit AssociateBenefits Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma; often preferred certifications in benefits administration or HR
Work EnvironmentOffice setting, interacting with employees and HR teamsOffice environment, managing benefits programs and employee inquiries
Employer & Industry UsageCommon in healthcare, retail, and corporate sectorsUsed in HR departments across various industries
Search & Comparison IntentOften searched by those interested in entry-level benefits rolesCompared for roles involving benefits administration and coordination

The Benefit Associate typically handles basic benefits inquiries and processes, often in entry-level positions. Benefits Coordinators usually manage benefits programs more comprehensively, including administration and employee support. Both roles require similar credentials and are found in similar industries, but Benefits Coordinators often have more responsibilities related to benefits management.

What cities are hiring for Benefit Associate jobs? Cities with the most Benefit Associate job openings:
What are the most commonly searched types of Benefit jobs? The most popular types of Benefit jobs are:
What states have the most Benefit Associate jobs? States with the most job openings for Benefit Associate jobs include:
Benefit Associate jobs near you
Advisor Experience Associate

Advisor Experience Associate

Security Benefit

Topeka, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

We're Looking for an Advisor Experience Associate!
About the Company:
Security Benefit is a leader in the U.S. retirement market with more than $60 billion in assets under management. We offer opportunities to thrive, innovate, and make an impact. As part of our team, you'll play a key role in driving the future of the U.S. retirement industry. Security Benefit is a PLACE where we promise to help our customers To and Through Retirement®.
We're proud to have been recognized as one of the best in the business:
  • Named to Ward's 50 list of top-performing life-health insurance companies
  • Recognized on list of Ingram's Top 100 Private Companies in the Kansas City area in 2024

About the Role:
As an Advisor Experience Associate youwill support advisors by delivering timely operational, service, and technology assistance. This role focuses on direct communication with advisors on resolving routine inquiries, executing service requests accurately, and ensuring a smooth day-to-day advisor experience. This position will work in tandem with our Sales associates offering advisors an experienced team integrating sales and service support.
The Advisor Experience Associate position reports to the Director - Insides Sales, Head of Training and Advisor Experience, and is based out of our home office in Topeka, Kansas. We work a hybrid schedule, offering flexibility to work both remotely and on-site.
Advisor Support & Service
  • Serve as a primary point of contact for advisors regarding account operations, service workflows, and platform support.
  • Research and resolve advisor inquiries related to new business, transfers, advisor appointment, and post-issue account support.
  • Provide guidance on advisor-facing systems, tools, and best practices.
  • Coordinate with cross-functional teams to resolve escalations.

Operational Execution
  • Proactively engage with advisors to provide client account support while also enhancing their experience with best practices, guidance and insights.
  • Ensure accurate and timely processing of service requests.
  • Track open cases and follow through to completion.

Technology & Platform Support
  • Troubleshoot system issues and guide advisors on feature usage and workflow optimization.
  • Share system feedback with internal teams.

Advisor Relationship Management
  • Foster trust and strong working relationships with advisors.
    • Deliver proactive and high-quality service to enhance advisor satisfaction, retention, and productivity
  • Identify recurring advisor needs and recommend process improvements.
  • Conduct onboarding sessions for new advisors, ensuring strong understanding of tools, processes, and support resources.

Compliance & Risk Management
  • Ensure all activities meet regulatory guidelines, internal controls, and audit requirements.
  • Maintain confidentiality of sensitive financial and client information.
  • Stay current on compliance policies, industry regulations, and firm protocols.

What We're Looking For:
  • Bachelor's degree in business, finance, communications, or related field preferred.
  • 0-3 years of experience in financial services, operations, or client service.
  • Foundational understanding of brokerage, advisory, annuity, or mutual fund products preferred.
  • Strong customer-service orientation and communication skills.
  • Ability to manage multiple tasks with high accuracy in a regulated environment.
  • Proficiency with Microsoft 365 (Word, Excel, Outlook).
  • Problem-solving mindset with the ability to work independently and collaboratively.

Why Choose Security Benefit?
When you join our team, you're not just getting a paycheck - you're getting a career path full of growth opportunities, plus a robust benefits package that puts your well-being first. Here's what you can expect as a full-time Security Benefit associate:
  • Competitive salary and annual incentive bonuses to reward your contributions.
  • 33 days of paid time off (including PTO, holidays, Volunteer Day, and days of significance).
  • Paid parental leave after 90 days of service.
  • Comprehensive medical, dental & vision insurance.
  • 401(k) with company match, plus Profit Sharing & Savings Plan.
  • Short- and Long-Term Disability Insurance to give you peace of mind.
  • Flexible Spending Accounts for medical and dependent care.
  • Life Insurance to protect your loved ones.
  • Educational assistance to support your career development.
  • Associate assistance programs for your personal and professional well-being.

Ready to Make an Impact?
Apply today by visiting our career page to submit your resume. We're excited to meet you!
Security Benefit is an Equal Opportunity Employer.

Apply