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Benefit Associate Jobs in Indiana (NOW HIRING)

Good Samaritan

Benefit Analyst

Vincennes, IN · On-site

The Benefit Analyst is responsible for verifying patient information (demographics, insurance ... High School graduate, associate's degree preferred * Experience: Insurance knowledge and ...

New

Good Samaritan

Benefit Analyst

Vincennes, IN · On-site

The Benefit Analyst is responsible for verifying patient information (demographics, insurance ... High School graduate, associate's degree preferred * Experience: Insurance knowledge and ...

Aflac

Rick Mcpherson

Indianapolis, IN

We are seeking candidates to fill 4 openings for our Benefits Associate positions in the Downtown Indy area. This is a Business-to-Business position that offers a strong performance-based ...

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Benefit Associate information

What is a benefit associate?

Benefit Associates are professionals who assist employees with understanding, enrolling in, and managing their company-sponsored benefits programs, such as health insurance, retirement plans, and other perks. They serve as a point of contact between employees and benefits providers, helping to resolve issues and answer questions. Benefit Associates also help ensure that benefit programs comply with regulations and company policies. Their role is essential for supporting employees' well-being and ensuring smooth administration of benefits packages.

What are some common challenges benefit associates face when assisting employees with benefits enrollment?

Benefit Associates often encounter challenges such as explaining complex benefits options to employees with varying levels of understanding, managing high volumes of inquiries during open enrollment periods, and ensuring accurate data entry to avoid coverage issues. They must stay up-to-date with changing regulations and company policies. Successful Benefit Associates develop strong communication and organizational skills to address employee concerns efficiently while maintaining confidentiality and compliance.

What are the key skills and qualifications needed to thrive as a benefit associate, and why are they important?

To thrive as a Benefit Associate, you need a solid understanding of employee benefits programs, attention to detail, and often a bachelor's degree in human resources or a related field. Familiarity with HRIS systems, benefits administration software, and payroll platforms is typically required, along with certifications like CEBS being advantageous. Strong interpersonal skills, problem-solving abilities, and effective communication are crucial for assisting employees and resolving inquiries. These skills ensure accurate benefits management, high employee satisfaction, and compliance with regulations.

What is the difference between Benefit Associate vs Benefits Coordinator?

AspectBenefit AssociateBenefits Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma; often preferred certifications in benefits administration or HR
Work EnvironmentOffice setting, interacting with employees and HR teamsOffice environment, managing benefits programs and employee inquiries
Employer & Industry UsageCommon in healthcare, retail, and corporate sectorsUsed in HR departments across various industries
Search & Comparison IntentOften searched by those interested in entry-level benefits rolesCompared for roles involving benefits administration and coordination

The Benefit Associate typically handles basic benefits inquiries and processes, often in entry-level positions. Benefits Coordinators usually manage benefits programs more comprehensively, including administration and employee support. Both roles require similar credentials and are found in similar industries, but Benefits Coordinators often have more responsibilities related to benefits management.

What are the most commonly searched types of Benefit jobs in Indiana?

The most popular types of Benefit jobs in Indiana are:

Benefit Associate jobs near you

Benefit Analyst

Vincennes, IN • On-site

Good Samaritan
Health Care and Social Assistance • 1 - 5K employees
Learn more about Good Samaritanexternal

Full-time

Posted 3 days ago

New

Job description

Job Summary:

The Benefit Analyst is responsible for verifying patient information (demographics, insurance information, guarantor information) prior to patients arriving for their upcoming appointments. They are also responsible for inputting this information into EPIC.

Essential Job Duties:

  1. Make outgoing calls to patients to obtain demographic, guarrantor, insurance information.
  2. Have the adequate knowledge to input the information give by the patients at a high level to ensure no mistakes made for registration purposes.
  3. Make outgoing calls to insurance companies to verify patient benefit information and to verify if an authorization/referral is needed for upcoming appointment.
  4. Have the ability to navigate through an Insurance website to also verify patient benefit information and to verify if an authorization/referral is needed for upcoming appointment.
  5. Have the ability to work patient specific work ques for GSPN and GSH.
  6. Have the ability to communicate with Physician offices as well as GSH Departments for any questions/information needed when verifying information.
  7. Have the ability to work in EPIC—Cadence and ADT systems.

Secondary Job Duties That May be Reassigned:

  1. Gets and distributes incoming, outgoing and interoffice mail.
  2. Answers and directs phone calls.
Why Choose Good Samaritan? 

For more than 115 years, Good Samaritan has been dedicated to not only providing trusted, industry-leading health care, but to fill a vital role in southwest Indiana and southwest Illinois. Our hospital continues to adhere to the compassionate principles our facility was founded on and further our commitments to our patients, our staff, and the communities we serve. Good Samaritan is well recognized for its commitment to excellence as a 4-time designated Magnet facility, TJC Primary Stroke Center, and a Level III Trauma Center. 

We would love to welcome you to our Good Samaritan family. 
Thank you for your interest in employment at Good Samaritan Hospital. Please provide all information requested to assure that all your qualifications are fairly considered for current or future vacancies. Your application will remain in our active files for six months. After six months, re-application is necessary. The submission of this application does not automatically result in an employment interview or job offer.

EQUAL EMPLOYMENT OPPORTUNITY POLICY 
Good Samaritan Hospital is an equal opportunity employer. It is the policy of this facility to provide equal opportunity to persons regardless of race, religion, age, gender, disability, national origin, color, or any other classification in accordance with federal state and local statements, regulations, and ordinances. 

Job Specifications:

  • Education: High School graduate, associate’s degree preferred
  • Experience: Insurance knowledge and terminology. Proficient with the EPIC system.

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