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Benefit Associate Jobs in Texas (NOW HIRING)

Carroll Insurance Agency

Benefits Associate

Houston, TX · On-site

$15 - $20/hr

  • Medical

  • Life

Description We are seeking a detail-oriented and tech-savvy Benefits Associate to join our Health ... benefit changes. Manage enrollment activity, including employee additions, terminations, and ...

Carroll Insurance Agency Ltd

Benefits Associate

Houston, TX · On-site

$15 - $20/hr

  • Medical

  • Life

We are seeking a detail-oriented and tech-savvy Benefits Associate to join our Health & Benefits ... benefit changes. · Manage enrollment activity, including employee additions, terminations, and ...

Carroll Insurance Agency

Benefits Associate

Houston, TX · On-site

$13.75 - $19/hr

  • Medical

  • Life

Job Type Full-time Description We are seeking a detail-oriented and tech-savvy Benefits Associate ... benefit changes. • Manage enrollment activity, including employee additions, terminations, and ...

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Benefit Associate information

What are the key skills and qualifications needed to thrive as a benefit associate, and why are they important?

To thrive as a Benefit Associate, you need a solid understanding of employee benefits programs, attention to detail, and often a bachelor's degree in human resources or a related field. Familiarity with HRIS systems, benefits administration software, and payroll platforms is typically required, along with certifications like CEBS being advantageous. Strong interpersonal skills, problem-solving abilities, and effective communication are crucial for assisting employees and resolving inquiries. These skills ensure accurate benefits management, high employee satisfaction, and compliance with regulations.

What are some common challenges benefit associates face when assisting employees with benefits enrollment?

Benefit Associates often encounter challenges such as explaining complex benefits options to employees with varying levels of understanding, managing high volumes of inquiries during open enrollment periods, and ensuring accurate data entry to avoid coverage issues. They must stay up-to-date with changing regulations and company policies. Successful Benefit Associates develop strong communication and organizational skills to address employee concerns efficiently while maintaining confidentiality and compliance.

What is the difference between Benefit Associate vs Benefits Coordinator?

AspectBenefit AssociateBenefits Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma; often preferred certifications in benefits administration or HR
Work EnvironmentOffice setting, interacting with employees and HR teamsOffice environment, managing benefits programs and employee inquiries
Employer & Industry UsageCommon in healthcare, retail, and corporate sectorsUsed in HR departments across various industries
Search & Comparison IntentOften searched by those interested in entry-level benefits rolesCompared for roles involving benefits administration and coordination

The Benefit Associate typically handles basic benefits inquiries and processes, often in entry-level positions. Benefits Coordinators usually manage benefits programs more comprehensively, including administration and employee support. Both roles require similar credentials and are found in similar industries, but Benefits Coordinators often have more responsibilities related to benefits management.

What is a benefit associate?

Benefit Associates are professionals who assist employees with understanding, enrolling in, and managing their company-sponsored benefits programs, such as health insurance, retirement plans, and other perks. They serve as a point of contact between employees and benefits providers, helping to resolve issues and answer questions. Benefit Associates also help ensure that benefit programs comply with regulations and company policies. Their role is essential for supporting employees' well-being and ensuring smooth administration of benefits packages.

What are the most commonly searched types of Benefit jobs in Texas?

The most popular types of Benefit jobs in Texas are:

Benefit Associate jobs near you

Benefits Associate

Carroll Insurance Agency

Houston, TX • On-site

$15 - $20/hr

Full-time

Medical, Life

Posted 14 days ago

Job description

Description

We are seeking a detail-oriented and tech-savvy Benefits Associate to join our Health & Benefits team. This role provides technical and administrative support with a focus on enrollment technology, carrier connectivity, reporting, billing reconciliation, compliance, and policy maintenance. 

Requirements

Key Responsibilities

Build and maintain Employee Navigator (ENAV) for new clients, Open Enrollment, and benefit changes.

Manage enrollment activity, including employee additions, terminations, and Qualifying Life Events (QLEs).

Review carrier discrepancy reports and work with carriers and internal team members to research and resolve issues.

Coordinate and maintain EDI/API and 834 carrier connections.

Perform billing audits and prepare billing discrepancy, deduction, enrollment, and other client reports.

Assist with Medicare compliance and 1094 reporting.

Collect census, HB2015, and other required client information.

Maintain activities and documentation within Applied Epic.

Work closely with Account Managers, carriers, clients, and other Benefits team members to keep enrollment and policy information accurate and up to date.


Qualifications

Life & Health insurance license preferred or willingness to obtain.

Excellent organization and follow-through.

Comfortable working with data, spreadsheets, and multiple technology platforms.

Strong problem-solving skills and the ability to research discrepancies through resolution.

Professional written and verbal communication skills.

Ability to manage multiple priorities and deadlines in a fast-paced environment.

Previous employee benefits, insurance, HR administration, billing, or related experience preferred.

Employee Navigator and/or Applied Epic experience is a plus.

Experience with EDI/API/834 carrier connections is a plus.


***This is not a remote position***


All applicants must be authorized to work in and currently reside in the United States.


NO AGENCIES OR 3RD PARTY INQUIRIES

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