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Benefit Associate Jobs in Tennessee (NOW HIRING)

Frontline Source Group

Associate Dentist

Elizabethton, TN · On-site

$350K/yr

Commitment to high-quality, detail-oriented care Compensation & Benefits * Associate production-based compensation: 35% of adjusted production (range 30-40% based on experience/performance) * Average ...

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Benefit Associate information

What are the key skills and qualifications needed to thrive as a benefit associate, and why are they important?

To thrive as a Benefit Associate, you need a solid understanding of employee benefits programs, attention to detail, and often a bachelor's degree in human resources or a related field. Familiarity with HRIS systems, benefits administration software, and payroll platforms is typically required, along with certifications like CEBS being advantageous. Strong interpersonal skills, problem-solving abilities, and effective communication are crucial for assisting employees and resolving inquiries. These skills ensure accurate benefits management, high employee satisfaction, and compliance with regulations.

What are some common challenges benefit associates face when assisting employees with benefits enrollment?

Benefit Associates often encounter challenges such as explaining complex benefits options to employees with varying levels of understanding, managing high volumes of inquiries during open enrollment periods, and ensuring accurate data entry to avoid coverage issues. They must stay up-to-date with changing regulations and company policies. Successful Benefit Associates develop strong communication and organizational skills to address employee concerns efficiently while maintaining confidentiality and compliance.

What is the difference between Benefit Associate vs Benefits Coordinator?

AspectBenefit AssociateBenefits Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma; often preferred certifications in benefits administration or HR
Work EnvironmentOffice setting, interacting with employees and HR teamsOffice environment, managing benefits programs and employee inquiries
Employer & Industry UsageCommon in healthcare, retail, and corporate sectorsUsed in HR departments across various industries
Search & Comparison IntentOften searched by those interested in entry-level benefits rolesCompared for roles involving benefits administration and coordination

The Benefit Associate typically handles basic benefits inquiries and processes, often in entry-level positions. Benefits Coordinators usually manage benefits programs more comprehensively, including administration and employee support. Both roles require similar credentials and are found in similar industries, but Benefits Coordinators often have more responsibilities related to benefits management.

What is a benefit associate?

Benefit Associates are professionals who assist employees with understanding, enrolling in, and managing their company-sponsored benefits programs, such as health insurance, retirement plans, and other perks. They serve as a point of contact between employees and benefits providers, helping to resolve issues and answer questions. Benefit Associates also help ensure that benefit programs comply with regulations and company policies. Their role is essential for supporting employees' well-being and ensuring smooth administration of benefits packages.
What are the most commonly searched types of Benefit jobs in Tennessee? The most popular types of Benefit jobs in Tennessee are:
Benefit Associate jobs near you
Infographic showing various Benefit Associate job openings in Tennessee as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

HR Benefits Associate

Cellular Sales Verizon Authorized Retailer

Knoxville, TN • On-site

Full-time

Posted 11 days ago

Job description

Overview

HR Benefits Associate

Classification
Full-Time / Exempt

Reports to
Benefits Supervisor, HR

JOB DESCRIPTION

Summary/Objective
The position provides support to the HR Benefits Supervisor as well as the HR Department as a whole. The main tasks include facilitating FMLA processes, respond to employee questions regarding leave of absence, review current employee benefit programs to ensure adherence to company goals. Make recommendations to improve processes and efficiency.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Manage, monitor, and provide updates for FMLA/LOA including individual state Paid Family Leaves.
2. Manage insurance premium arrears payments and update records
3. Update LOA/FMLA Insurance Payments spreadsheet and provide invoice to employees at the end of the year.
4. Manage and process updates to company intranet (Connect) website for HR department.
5. Assist with other HR responsibilities including:

a. Employee concerns (via phone calls/emails)
b. PlanSource login issues/password resets as needed
c. Verifications of Employment as needed
d. Provide EAP information to employees involved in an escalation/store robbery/disturbance

6. Provide support to other parts of the department on an as needed basis
7. Cross training on Benefits billing

Competencies


1. Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
2. Attention to Detail: Taking responsibility for a thorough and detailed method of working.
3. Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people.
4. Oral Communication: Shaping and expressing ideas and information in an effective manner.
5. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
6. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work
This is a full-time position operating during the work week, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Travel
No travel is expected for this position.

Required Education and Experience
1. General office work
2. Minimum of 4 years of experience working with employee processes

Preferred Education and Experience
1. Proficient with Microsoft/Outlook
2. Proficient with Excel spreadsheets

Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
None


Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.