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Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

This is a leadership role with strategic impact, not a purely operational position.

Nexthink seeks an eager and motivated Business Development Manager to run the US Business Development team. This role is key to the success of the GTM organization as it is the main driver of encounters between our sellers and the prospects we want to connect with daily. This individual must be able to adapt on the fly, be creative, and collaborate with numerous cross-functional teams on a local and global scale. 

What You'll Do

• Lead, coach, and develop a team of 8-10 Business Development Representatives supporting the US sales organization
• Own BDR pipeline creation targets and performance metrics
• Act as the primary BDR partner to Sales leadership, with regular alignment and performance reviews
• Coach BDRs to operate as strategic partners, not just meeting setters
• Partner with Marketing and GTM teams to align outbound and inbound efforts
• Surface trends, risks, and opportunities across the top of the funnel to GTM leadership
• Continuously improve BDR processes, messaging, and execution
• Recruit, onboard, and ramp new BDR talent in the US region

What "Great" Looks Like

• US BDRs are trusted partners to AEs and regional sales leaders
• Clear, consistent pipeline contribution with strong quality standards
• Strong alignment across Sales, Marketing, and GTM
• BDRs understand the business, the market, and their impact
• Leadership has visibility into what's working and where support is needed

Required

• 3+ years of experience in a BDR/SDR role within B2B SaaS
• 1+ years of experience managing BDR/SDR teams
• Proven high quota attainment as an individual contributor
• Strong coaching and people leadership skills
• Experience partnering closely with Sales leadership
• Proficiency with Salesforce, Outreach, ZoomInfo, and LinkedIn

Nice to Have

• Experience supporting US sales organizations
• Background in high-growth SaaS environments
• Previous top-performing BDR or AE experience

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan.  We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. 

In addition, we offer: 

• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
• Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
• Free access to professional training platforms to explore your interests and enhance your skills.
• Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
• Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
• Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.