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Automotive Service Advisor Jobs in Oregon (NOW HIRING)

Sunset Imports Inc

Porsche Service Advisor

Beaverton, OR · On-site

$100K - $155K/yr

If you have a proven track record in luxury automotive service advising and thrive in a high-performance, client-centered environment, this could be the perfect opportunity for you. Responsibilities:

Kiefer Kia

Service Advisor

Eugene, OR · On-site

Description Service Advisor Kiefer Kia is a reputable automotive dealership committed to providing top-notch service and vehicles to our valued customers. We take pride in our team of dedicated ...

Kiefer Kia

Service Advisor

Eugene, OR · On-site

Job Type Full-time Description Service Advisor Kiefer Kia is a reputable automotive dealership committed to providing top-notch service and vehicles to our valued customers. We take pride in our team ...

Kiefer Kia

Service Advisor

Eugene, OR · On-site

Service Advisor Kiefer Kia is a reputable automotive dealership committed to providing top-notch service and vehicles to our valued customers. We take pride in our team of dedicated professionals who ...

Sunset Imports Inc

Porsche Service Advisor

Beaverton, OR · On-site

$100 - $155/hr

If you have a proven track record in luxury automotive service advising and thrive in a high-performance, client-centered environment, this could be the perfect opportunity for you. Responsibilities:

Capitol Toyota

Service Advisor

Salem, OR · On-site

Minimum 2 years' experience as an automotive service advisor * Manufacturer experience preferred * Experience with dealership DMS preferred * Proven success to sell the maintenance services due on a ...

Capitol Auto Group

Service Advisor

Salem, OR · On-site

Minimum 2 years' experience as an automotive service advisor * Manufacturer experience preferred * Experience with dealership DMS preferred * Proven success to sell the maintenance services due on a ...

Capitol Auto Group

Service Advisor

Salem, OR · On-site

Minimum 2 years' experience as an automotive service advisor * Manufacturer experience preferred * Experience with dealership DMS preferred * Proven success to sell the maintenance services due on a ...

Astoria Ford

Automotive Service Technician

Warrenton, OR · On-site

$30 - $48/hr

The ideal candidate will have a proven background in automotive service and current Ford ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Astoria Ford

Automotive Service Technician

Warrenton, OR · On-site

$30 - $48/hr

The ideal candidate will have a proven background in automotive service and current Ford ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Oregon

Automotive Service Advisor information

See Oregon salary details

$12

$27

$48

How much do automotive service advisor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for automotive service advisor in Oregon is $27.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.54 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Oregon?

The most popular types of Automotive Service Advisor jobs in Oregon are:

What are popular job titles related to Automotive Service Advisor jobs in Oregon?

For Automotive Service Advisor jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Oregon look for?

The top searched job categories for Automotive Service Advisor jobs in Oregon are:

What cities in Oregon are hiring for Automotive Service Advisor jobs?

Cities in Oregon with the most Automotive Service Advisor job openings:

What are popular job titles related to Automotive Service Advisor jobs in OR?

For Automotive Service Advisor jobs in OR, the most frequently searched job titles are:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,031 per year, or $27.4 per hour.

Service Advisor | Salary + Commission - Ron Tonkin Toyota

Ron Tonkin Toyota

Portland, OR • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

You’re an experienced Service Advisor who understands that exceptional service starts with strong communication and trusted relationships. As the main point of contact between customers and the Service Department, you take pride in creating a smooth, positive experience—listening carefully, explaining recommendations clearly, and ensuring every customer feels confident and well cared for. Your background in automotive service advising and your ability to build lasting relationships make you a natural fit for a fastpaced, growing environment.

At Ron Tonkin Toyota, our Service Advisors are the heart of the customer experience. With massive yearoveryear growth, we’re expanding our Service Department and looking for a seasoned professional to grow with us. Our dealership is known for its familylike culture, where teamwork, respect, and longterm success are valued just as much as performance.

Why Join the Tonkin Family of Dealerships?

  • Family-Oriented Culture – Be part of a supportive, team-focused environment where you’re valued and respected
  • Career Growth Opportunities – Access ongoing training, development programs, and clear paths for advancement
  • Established Stability – Join a trusted, long-standing organization with a strong reputation in the automotive industry
  • Competitive Compensation & Benefits – Enjoy competitive pay, comprehensive benefits, and performance-based incentives
  • Commitment to Excellence – Work with a team dedicated to delivering high-quality service and exceptional customer experiences
  • Community Involvement – Contribute to meaningful community initiatives and make a positive impact beyond the workplace

Service Advisor Job Responsibilities

  • Ensure that customers receive prompt, courteous, and effective service
  • Drive the sale of technicians' time to meet the department's sales forecast
  • Prioritize required services and be prepared to provide options upon request
  • Keep customers informed on completion times, service expenses, and possible changes
  • Ensure customer has a positive dealership experience

Schedule: Monday – Saturday, 7 AM – 7 PM.

Service Advisor Benefits and Compensation

In addition to competitive pay, our benefits are designed to support you and your family…

  • Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
  • Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
  • A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
  • 401(k) with Company Match
  • Generous Paid Time Off that begins accruing from Day 1
  • Exclusive employee pricing for you and your family on parts, service, and vehicles

Service Advisor Qualifications

  • 1-3 years of automotive service advising experience
  • Experience in CDK is preferred
  • A strong work ethic and good work history
  • Communication Skills

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

Now is the time to take the next step in your Service Advisor career. Join a growing team, make an impact from day one, and Apply Today!

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