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Automotive Service Advisor Jobs in Oregon (NOW HIRING)

Henry Day Ford

Automotive Service Advisor

Aloha, OR

$60K - $100K/yr

Aloha Kia Airport, a Ken Garff Automotive Dealership, is currently looking for a Service Advisor that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.

Subaru of Portland

Be Seen First

Automotive Service Advisor

Portland, OR · On-site

$3.6K - $11K/yr

The Service Advisor will be directly responsible for the proper satisfaction of customer and ... Provide accurate estimates, according to Washington State automotive law for all services or ...

Rogers Motors

Service Advisor

Hermiston, OR · On-site

$60K - $110K/yr

Rogers Motors in Hermiston Oregon has a full-time opening for Automotive Service Advisor at our Subaru dealership. Our employees are motivated, knowledgeable and caring professionals who build ...

Royal Moore Auto Center

Service Advisor

Hillsboro, OR · On-site

If you have a passion for automobiles, excellent communication skills, and a desire to help customers with their service needs, we want to hear from you! Key Responsibilities: As a Service Advisor ...

Royal Moore Auto Center

Service Advisor

Hillsboro, OR · On-site

If you have a passion for automobiles, excellent communication skills, and a desire to help customers with their service needs, we want to hear from you! Key Responsibilities: As a Service Advisor ...

Royal Moore Auto Center

Service Advisor

Hillsboro, OR · On-site

If you have a passion for automobiles, excellent communication skills, and a desire to help customers with their service needs, we want to hear from you! Key Responsibilities: As a Service Advisor ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Oregon

Automotive Service Advisor information

See Oregon salary details

$12

$27

$48

How much do automotive service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for automotive service advisor in Oregon is $27.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.54 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Oregon?

The most popular types of Automotive Service Advisor jobs in Oregon are:

What are popular job titles related to Automotive Service Advisor jobs in Oregon?

For Automotive Service Advisor jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Oregon look for?

The top searched job categories for Automotive Service Advisor jobs in Oregon are:

What cities in Oregon are hiring for Automotive Service Advisor jobs?

Cities in Oregon with the most Automotive Service Advisor job openings:

What are popular job titles related to Automotive Service Advisor jobs in OR?

For Automotive Service Advisor jobs in OR, the most frequently searched job titles are:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,031 per year, or $27.4 per hour.

Automotive Service Advisor Independent Shop

Robs Automotive Repair Inc

Clackamas, OR • On-site

$1.0K - $2.0K/wk

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Benefits/Perks
  • Paid Holidays
  • Paid Time Off
  • Medical, Vision, Dental Insurance
  • Retirement Plan with 3% Match 
  • Paid Training 
  • Weekends Off, we are closed on the weekends. 
 
Job Summary
We are looking for a high-performing Automotive Service Advisors to join our successful Independent Repair Shop. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you. As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and making sure that everyone has a positive purchasing experience. You will greet guests and build rapport, answer questions about vehicles, and facilitate test drives. 
Ongoing education, spiffs are available to our sales representatives. This is a great opportunity for someone with strong interpersonal skills and sales experience. Job is commission team pay.  
 
Responsibilities 
  • Greet customers as they arrive at the Independent shop 
  • Create a professional environment that builds rapport and puts customers at ease
  • Answer customer questions about about their vehicle and the services needed
  • Estimate repairs for customers using our Techmetric managing and estimating system. 
  • We use Autovitals for our digital inspections
  • Conduct test drives to ensure we have done quality repairs and services
  • Ensure a high level of customer satisfaction by exceeding customers expectations
  • Commission Team Pay 
 
Qualifications
  • High school diploma or GED equivalent is required; a bachelor’s degree is preferred
  • Valid state-issued driver’s license and clean driving record are required
  • Prior service advisor experience at an independent shop is preferred
  • Excellent communication and negotiation skills
  • Ability to manage time and serve customers with little supervision