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Automotive Fixed Operations Manager Jobs (NOW HIRING)

Position Summary The Fixed Operations Manager is responsible for leading a profitable and efficient ... At least three (3) years of experience in a truck or automotive parts department. Knowledge, Skills ...

New

Position Summary The Fixed Operations Manager is responsible for leading a profitable and efficient ... At least three (3) years of experience in a truck or automotive parts department. Knowledge, Skills ...

New

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Automotive Fixed Operations Manager information

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$33K

$65.3K

$110.5K

How much do automotive fixed operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for automotive fixed operations manager in the United States is $65,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.
More about Automotive Fixed Operations Manager jobs
What cities are hiring for Automotive Fixed Operations Manager jobs? Cities with the most Automotive Fixed Operations Manager job openings:
What are the most commonly searched types of Automotive Fixed Operations jobs? The most popular types of Automotive Fixed Operations jobs are:
What states have the most Automotive Fixed Operations Manager jobs? States with the most job openings for Automotive Fixed Operations Manager jobs include:
Infographic showing various Automotive Fixed Operations Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,318 per year, or $31.4 per hour.

Fixed Operations Director

Lundgren Subaru of Claremont

Claremont, NH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Job description

LEAD A GREAT TEAMBUILD SOMETHING YOU ARE PROUD OFDid you drink the Kook-Aid again only to figure out there actually was NO CARROT at the end? Are you tired of putting it all in only to get nothing back? Well we have ALL been there and all hope is NO LOST!

   Lundgren Subaru of Claremont is searching for and experienced automotive Fixed Operations Director who is ready to lead a high-performing team while delivering an exceptional customer experience.

We are looking for more than someone who can manage repair orders and hit KPIs. We want a leader who enjoys developing people, building a positive culture (yes even in the shop!, solving problems, and creating customers for LIFE.

If you're an experienced Fixed Operations Director OR feel like you are ready to take the next step. 

If you're looking for a dealership where your work is appreciated, your team is supported, and you can build a long-term career, we'd LOVE to meet you!


 WHY JOIN LUNDGREN SUBARU OF CLAREMONT?We know talented Service Managers have options. Here is why ours stands out.We Offer
  • Competitive base salary plus a performance-based bonus plan
  • Signing bonus available for the right candidate
  • Company vehicle or vehicle allowance
  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match
  • Paid vacation up to 4 weeks, holidays AND personal days
  • NO WEEKENDS!!!
  • Yes you read that right. NO WEEKENDS!
  • Limited/rotating Saturdays for better work-life balance
  • Paid Subaru manufacturer training and ongoing professional development
  • Employee discounts on vehicles, parts, and service not only here but at our other locations including Honda, Doge, Ram, Audi and Volkswagen
  • Modern equipment and tools that help your team succeed
  • A stable, family-oriented dealership culture built on respect and teamwork
  • A loyal customer base and an excellent reputation in the community
  • A highly experienced team with strong technician retention
  • Opportunities for advancement within the Lundgren Automotive Group

 What You'll Do

As our Fixed Operations Director, you'll lead every aspect of the fixed operations team while creating an environment where employees and customers both enjoy coming to our dealership.

Responsibilities include:

  • Lead the day-to-day operations of the service department.
  • Recruit, hire, mentor, and develop technicians, advisors, and support staff.
  • Foster a culture of accountability, teamwork, professionalism, and continuous improvement.
  • Deliver an exceptional customer experience that builds loyalty and referrals.
  • Improve technician productivity, efficiency, and overall department performance.
  • Monitor key performance indicators including labor sales, gross profit, effective labor rate, technician efficiency, proficiency, warranty performance, and customer satisfaction.
  • Ensure repair quality and compliance with Subaru standards.
  • Partner with the Parts and Sales departments to provide a seamless ownership experience.
  • Handle customer concerns with professionalism and empathy.
  • Help create a workplace where employees enjoy coming to work every day.

What We're Looking For

We're looking for someone who leads by example and understands that people are the key to every successful service department.

Ideal candidates will have:

  • Previous experience as an Automotive Service Manager or Assistant Service Manager
  • Strong leadership and coaching abilities
  • A proven history of improving customer satisfaction and department performance
  • Excellent communication and organizational skills
  • Experience managing dealership financial performance and KPIs
  • A commitment to employee development and retention
  • High integrity and professionalism
  • A valid driver's license with a clean driving record

Subaru experience is a plus—but outstanding leadership, character, and a passion for developing people are even more important.


 The Leader We're Looking For

The best Fixed Operations Director don't spend their day sitting behind a desk.

They're coaching advisors, helping technicians succeed, greeting customers, solving problems, celebrating wins, and building a culture where everyone feels valued.

If that sounds like you, you'll fit right in at Lundgren Subaru of Claremont.


 Ready for Your Next Opportunity?

If you're looking for more than just another management job—if you're looking for a dealership that values your leadership, invests in its employees, and believes great culture drives great performance—we encourage you to apply today.

Join Lundgren Subaru of Claremont and help us continue delivering the exceptional experience our customers have come to expect.