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Automotive Fixed Operations Manager Jobs (NOW HIRING)

OVERVIEW: The Fixed Operations Manager is responsible for overseeing all service, parts and marina department operations. The Fixed Operations Manager will be responsible for the reputation ...

Fixed Operations Manager

Minneapolis, MN · On-site

$15K - $275K/yr

... high-performing Fixed Operations Manager to lead, develop, and elevate our service and parts ... automotive brands, now is the time to make your move. Apply today and drive your career forward ...

Fixed Operations Manager

Minneapolis, MN · On-site

$15K - $275K/yr

... high-performing Fixed Operations Manager to lead, develop, and elevate our service and parts ... automotive brands, now is the time to make your move. Apply today and drive your career forward ...

Fixed Operations Manager

Minneapolis, MN · On-site

$15K - $275K/yr

... high-performing Fixed Operations Manager to lead, develop, and elevate our service and parts ... automotive brands, now is the time to make your move. Apply today and drive your career forward ...

... in automotive reconditioning services and vehicle protection products - and our success is the ... Fixed Operations Manager Reporting to a District Managera Fixed Operations Manager is a front-line ...

... in automotive reconditioning services and vehicle protection products - and our success is the ... Fixed Operations Manager Reporting to a District Manager a Fixed Operations Manager is a front-line ...

... in automotive reconditioning services and vehicle protection products - and our success is the ... District Manager a Fixed Operations Manager is a front-line sales and management position ...

... in automotive reconditioning services and vehicle protection products - and our success is the ... Fixed Operations Manager Reporting to a District Manager a Fixed Operations Manager is a front-line ...

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Automotive Fixed Operations Manager information

See salary details

$33K

$65.3K

$110.5K

How much do automotive fixed operations manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for automotive fixed operations manager in the United States is $65,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Fixed Operations Manager, and why are they important?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What is an Automotive Fixed Operations Manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are some common challenges Automotive Fixed Operations Managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.
More about Automotive Fixed Operations Manager jobs
What cities are hiring for Automotive Fixed Operations Manager jobs? Cities with the most Automotive Fixed Operations Manager job openings:
What are the most commonly searched types of Automotive Fixed Operations jobs? The most popular types of Automotive Fixed Operations jobs are:
What states have the most Automotive Fixed Operations Manager jobs? States with the most job openings for Automotive Fixed Operations Manager jobs include:
Infographic showing various Automotive Fixed Operations Manager job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 19% Full Time, 76% Part Time, 2% Temporary, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,318 per year, or $31.4 per hour.
Automotive Fixed Operations Manager (Raleigh, NC)

Automotive Fixed Operations Manager (Raleigh, NC)

Dent Wizard

Raleigh, NC

$66K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Dent Wizard rating

7.4

Company rating: 7.4 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

121st of 335 rated vehicle maintenance


Job description

For a quick application text APPLY1 to 82174

About Dent Wizard

Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.

As a Fixed Operations Manager, your essential job functions include:

Leadership (30%)

  • Create a positive and productive working environment consistent with Dent Wizard's core values.
  • Lead, coach, and develop a team to drive productivity and retention.
  • Drive a culture of coaching through on-the-job engagement and formalized training to support technician engagement and retention.
  • Ensure delivery of five-star service by developing schedules, assigning and monitoring work, implementing productivity and quality standards, resolving operations problems, and implementing SOPs.
  • Provide timely feedback to the manager regarding competitive pressures, customer feedback, and the engagement of staff.
  • Participate in field town hall communications.

Customer Engagement (30%)

  • Ensure fulfillment of services meets customer expectations.
  • Develop strong customer relationships, deliver five-star customer service, and participate in Quarterly Business Reviews (QBR).
  • Maintain knowledge of customer pricing and service expectations.
  • Expediently address customer, operational, and performance concerns.
  • Identify and implement value-added customer solutions.
  • Participate in Quarterly Business Reviews (QBRs).

Driving Performance (20%)

  • Drive talent selection and hiring for area roles needed.
  • Deliver operating performance in terms of LSR, Employee Engagement, and Retention.
  • Drive operational efficiencies, understand and implement standard operating procedures, and effective cost reductions without damage to five-star service expectations.
  • Address day-to-day operational issues, ensure maintenance of customer sites, and perform QC.
  • Coordinate supplies and parts ordering management.

Administration (20%)

  • Coordinate supplies and parts ordering management.
  • Troubleshoot most critical operational issues.
  • Maintain clean, organized work areas that meet DW's compliance (EHS) standards.
  • Support and adhere to DW's policies and procedures on ethics standards and commitments.
  • Ensure effective invoicing processes are implemented and maintained.

Other Duties as Assigned

Competencies Required

  • Lead and coach technicians
  • Results Orientation
  • Systems Thinking / Process Improvement
  • Agility
  • Initiative
  • Influence
  • Customer Focus
  • Apply Knowledge

Position Requirements

  • Proven ability to manage, coach, and lead others.
  • 3 years of proven operations experience in a similar type of environment.
  • Auto and reconditioning industry experience preferred.

Physical Job Requirements

  • Continuous viewing from and inputting data to a computer screen.
  • Travel as necessary (up to 20%).

Drug Policy

  • All applicants being considered for employment must pass a pre-employment drug screening and background check.

The compensation offered for this position will depend on qualifications, experience, and geographic location.

The starting compensation is expected to be:

$66,000.00 - $75,000.00/ Year

We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at recruiting@dentwizard.com.


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