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Automotive Fixed Operations Manager Jobs in Ohio

Ford Motor Company

Warranty Auditor

Columbus, OH · On-site

$99K - $166K/yr

... of automotive fixed operations. * Strong technical background. * Able to travel between regions and throughout the US * Experience working with Dealer Principals and dealership management teams.

IEG Plastics, LLC

Operations Manager

Bellefontaine, OH · On-site

We are an ISO9001:2015 certified plastic parts manufacturer servicing the automotive and consumer ... and fixed expenses, and direct and indirect hourly labor * Develop plans for efficient use of ...

Ricart Automotive

General Manager- Ford

Groveport, OH · On-site

$250K - $450K/yr

Prior Ford General Sales Manager, Fixed Operations Manager or General Manager strongly preferred * Must have a proven and consistent record of culture and team-building success, with strong employee ...

Ricart Automotive

General Manager- Ford

Groveport, OH · On-site

$250K - $450K/yr

Prior Ford General Sales Manager, Fixed Operations Manager or General Manager strongly preferred * Must have a proven and consistent record of culture and team-building success, with strong employee ...

Ricart Automotive

General Manager- Ford

Groveport, OH · On-site

$250K - $450K/yr

Prior Ford General Sales Manager, Fixed Operations Manager or General Manager strongly preferred * Must have a proven and consistent record of culture and team-building success, with strong employee ...

PSG

OPERATIONS MANAGER - SAP

Crooksville, OH · On-site

OPERATIONS MANAGER - SAP $110,000.00 - $120,000.00 + 15% Bonus Global, industry-leading automotive supplier is motivated to hire an Operations Manager for their team. REQUIREMENTS: * 10+ years ...

Carvana

Parts Lead, Dealership Operations

Avon Lake, OH · On-site

... fixed operations. * Hold teams accountable for measurable results from continuous improvement efforts. What you should have * Minimum of 2 years of management experience either in automotive or a ...

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All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Manager JobsAutomotive Fixed Operations Manager Jobs in Ohio

Automotive Fixed Operations Manager information

See Ohio salary details

$31.4K

$62.1K

$105.1K

How much do automotive fixed operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for automotive fixed operations manager in Ohio is $62,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $74,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.

What are the most commonly searched types of Automotive Fixed Operations jobs in Ohio?

The most popular types of Automotive Fixed Operations jobs in Ohio are:

What are popular job titles related to Automotive Fixed Operations Manager jobs in Ohio?

For Automotive Fixed Operations Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Automotive Fixed Operations Manager jobs in Ohio look for?

The top searched job categories for Automotive Fixed Operations Manager jobs in Ohio are:

What cities in Ohio are hiring for Automotive Fixed Operations Manager jobs?

Cities in Ohio with the most Automotive Fixed Operations Manager job openings:

Automotive Fixed Operations Manager jobs near you
Infographic showing various Automotive Fixed Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,097 per year, or $29.9 per hour.

Automotive Service Manager Springfield/Dayton Ohio area

JEFF WYLER AUTOMOTIVE FAMILY

Springfield, OH

Full-time

Posted 22 days ago

Job description

Jeff Wyler is "Now Hiring" an Import Service Manager!

Automotive Service Manager – Import Experience Preferred

Jeff Wyler Automotive Family – Dayton/Springfield, Ohio

Position Summary

Jeff Wyler Automotive Family is seeking an experienced Automotive Service Manager with a strong background in import automotive dealerships to lead our high-performing service department in the Dayton/Springfield market. The ideal candidate has a proven track record of managing a successful import-brand service operation, developing high-performing teams, driving profitability, and delivering exceptional customer experience.

This leadership position requires an individual who understands the unique expectations of import vehicle owners, manufacturer standards, warranty processes, and dealership service operations while maintaining a customer-first culture.

Key Responsibilities

  • Lead all daily operations of a busy import dealership service department.
  • Recruit, train, mentor, and develop service advisors, technicians, and support staff.
  • Maximize departmental profitability while maintaining exceptional customer satisfaction (CSI) scores.
  • Monitor technician productivity, efficiency, gross profit, effective labor rate, and shop capacity.
  • Ensure repair orders are completed accurately and in accordance with manufacturer standards.
  • Oversee warranty administration and manufacturer compliance.
  • Build strong relationships with customers through exceptional communication and service recovery.
  • Coordinate effectively with the Parts and Sales departments to improve operational efficiency.
  • Analyze financial statements, departmental KPIs, and operational metrics to drive continuous improvement.
  • Maintain compliance with OSHA regulations, dealership policies, and manufacturer requirements.                     .

Performance Expectations

The successful candidate will:

  • Consistently exceed departmental sales and profitability goals.
  • Maintain exceptional CSI and customer retention scores.
  • Improve technician productivity and labor efficiency.
  • Reduce comebacks through quality control and accountability.
  • Develop and retain a highly engaged, high-performing service team.
  • Build a culture centered on accountability, integrity, teamwork, and exceptional customer care.

 INDSJTA

Required Qualifications

  • Five or more years of automotive dealership service management experience.
  • Demonstrated success managing an import franchise dealership service department (Honda, Toyota, Nissan, Subaru, Mazda, Hyundai, Kia, Volkswagen, BMW, Mercedes-Benz, Audi, or similar preferred).
  • Proven ability to increase service sales, gross profit, and technician productivity.
  • Strong knowledge of manufacturer warranty policies and import dealership operations.
  • Excellent leadership, coaching, and employee development skills.
  • Experience managing high-volume service operations.
  • Strong financial and operational management skills.
  • Experience with dealership management systems such as CDK, Reynolds & Reynolds, Tekion, or similar platforms.
  • Valid driver's license with a clean driving record.

Preferred Qualifications

  • Previous experience as a Fixed Operations Manager or Service Director is a plus.
  • ASE certifications or manufacturer certifications preferred.
  • Experience implementing lean processes and improving shop efficiency.

Strong understanding of customer retention strategies and fixed operations best

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